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Added 1 min ago
UI
Parts Handler - Part Time
UAP Inc.
Mississauga, ON
- $19.25 to $20.45 CAD / hour
- Part-time
Are you customer-focused, organized, and looking for a hands-on role in the automotive industry? We are seeking a Retail Parts & Warehouse Associate to support our customers and operations…
Added 1 min ago
GT
Senior Officer, Noise Management (Term Opportunity - Six Months)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 1 min ago
PV
Sales Associate
Pet Valu
London, ON
- Part-time
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet…
Added 1 min ago
MD
z/OS Systems Programmer - ITS3 or ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Division/Unit: Office of Enterprise Tech / Mainframe Systems Support
Added 1 min ago
MD
Accounts Receivable Lead / Accounting Officer Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 1 min ago
MD
Senior Power Platform Developer - Information Technology Spec 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 15 mins ago
T
Associate Software Engineer
TD
London, ON · Toronto, ON
- Full-time
Support business enquiries and business activities through execution of small enhancements and break / fix implementations (e.g. source code changes)
Added 15 mins ago
T
Personal Banking Associate- Mandarin and/or Cantonese Language Skills are Considered an Asset
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 15 mins ago
T
Personal Banking Associate- Mandarin and/or Cantonese Language Skills are Considered an Asset
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 15 mins ago
Retail Assistant Store Manager
Fire & Flower Inc.
Smiths Falls, ON
The Retail Assistant Store Manager is the first point of contact for addressing and dealing with customer complaints and ensuring that customers have an enjoyable experience when visiting…
Added 15 mins ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Thorold, ON
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
Added 15 mins ago
Associate, Strategic Finance
Clutch Technologies Inc.
Toronto, ON
As an Associate, Strategic Finance you will help own the financial models, operating analytics, and executive materials that guide Clutch’s next stage of growth. You’ll work across the…
Added 16 mins ago
MG
Sales Associate - Part-time
Mind Games USA
Innisfil, ON
- Part-time
- Contract
Seasonal Sales Associate - Tanger Outlet Cookstown
Added 16 mins ago
SHIFT LEADER - WHITBY
Kitchen Stuff Plus
Whitby, ON
…places to shop again and again for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff…
Added 16 mins ago
Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
Burlington, ON · ON · Kingston, ON · London, ON · Oakville, ON · Thunder Bay, ON · Toronto, ON · Chatham-Kent, ON
We are currently recruiting for a full-time Strategic Sourcing Associate to support our Strategic Sourcing team.
Added 16 mins ago
GF
Fit4Less Host - Gloucester City Park Drive
GoodLife Fitness
Ottawa, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 16 mins ago
GF
Fit4Less Host - Scarborough Golden Mile
GoodLife Fitness
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 16 mins ago
MH
Guest Services Associate
MasterBUILT Hotels Ltd.
Fort McMurray, AB
- Full-time
The Guest Services Associate will work diligently to ensure the quality, cleanliness and service of the property are consistently maintained. They must be committed to the achievement of…
Added 16 mins ago
MH
Housekeeping Associate
MasterBUILT Hotels Ltd.
Fort McMurray, AB
- Full-time
Reporting to the Housekeeping Supervisor or their designate, the Housekeeping Associate will be responsible for the professional cleaning of all assigned guest rooms to achieve the standard…
Added 16 mins ago
TH
DIRECTEUR ADJOINT, EXPLOITATION
The Home Depot Canada
Grande Prairie, AB
- Full-time
Customers are acknowledged, Customer project needs are met, complaints are resolved, service is quick and efficient, store is properly stocked)
Added 16 mins ago
TH
Cashier: Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing…
Added 16 mins ago
TH
Head Cashier: Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
…through scheduling and providing first level of escalation for customer…
Added 16 mins ago
MM
Strategic Sourcing Associate
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are currently recruiting for a full-time Strategic Sourcing Associate to support our Strategic Sourcing team.
Added 16 mins ago
TH
DIRECTEUR, RESSOURCES HUMAINES EN MAGASIN
The Home Depot Canada
Windsor, ON
- Full-time
Role model for living our values everyday and fostering a high level of associate engagement
Added 16 mins ago
TH
Appliance Sales Associate: Full Time - NANAIMO
The Home Depot Canada
Nanaimo, BC
- Full-time
Appliance Specialists provide exceptional customer service support, drive sales, and will be responsible for selling major appliances, driving extended service plans and credit. Sales…

Fire & Flower Inc.

Retail Assistant Store Manager

Smiths Falls, ON, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Assistant Store Manager, under the direction of the Retail Store Manager, is primarily responsible for the daily business operations of the store including training and supervising employees, interacting with customers, motivating teams, managing inventory levels, and handling any other task assigned by the Retail Store Manager.

The Retail Assistant Store Manager is the first point of contact for addressing and dealing with customer complaints and ensuring that customers have an enjoyable experience when visiting the retail store.

All Retail Assistant Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Competencies and Requirements

Written and verbal communication.
Leadership and management.
Organization, time management, and attention to detail.
An understanding of the services or products that the business sells and the industry that it works in.
Ability to explain complex concepts to customers and trainees.
Ability to interpret and analyze sales statistics.
Ability to use basic accounting and budgeting skills.

Essential Duties and Responsibilities

Ensure that the experience models and customer retention programs are executed consistently to inspire teams to deliver industry leading guest experience.
Provide outstanding customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, and cash reconciliations.
Build team commitment to high standards of service, exceeding customer expectations and leading by example.
Monitor sales activities to ensure customers receive satisfactory service and quality goods.
Adhere to all regulatory requirements by following processes and structure to ensure compliance.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Assist Retail Store Manager with training and managing all employees in execution of daily tasks and to maximize sales.
Manage all employees in execution of daily tasks and to maximize sales.
Support proper channels of communication that exist between the store, supervisors, and corporate partners.
Exercise judgment and discretion independently and in conjunction with the Store Manager in the day-to-day operations of the store.
Coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor.
Assist the store team in maintaining the store’s visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes.
Assist with Retail Sales Associate and Retail Experience Lead responsibilities as the workday may require.
Is available to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 2 years of work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Clear criminal record.
Provincial Cannabis Certification.
Excellent verbal and written communication skills.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Assistant Store Manager oversees daily store operations, including supervising staff, managing inventory, and ensuring compliance with regulatory standards. They act as the primary point of contact for customer inquiries and complaints while supporting the Store Manager in driving sales and maintaining visual merchandising standards.

Requirements

Candidates must have at least 2 years of retail experience, including a minimum of 1 year in a supervisory role. A valid Provincial Cannabis Certification and a clear criminal record are required for this position.

Skills

Retail management
Team leadership
Inventory management
Customer service
Conflict resolution
Sales analysis
Compliance management
Staff training
Budgeting
Communication
Time management
Attention to detail
Merchandising
Cash reconciliation
Regulatory compliance

Benefits

Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail management
Inventory control
Sales statistics
Regulatory compliance
Customer retention
Merchandising
Staff supervision
Cash reconciliation
Budgeting
Leadership
Training
Operations management
Cannabis certification
Retail industry

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