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Added 8 mins ago
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Business Development Manager (Bilingual)
Purpose
Montreal, QC
- Full-time
Purpose Unlimited is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur…
Added 8 mins ago
F
Senior Mobile Engineer (React Native)
Fig
Toronto, ON
- Full-time
…hiring a Senior Mobile Engineer, reporting to the Engineering Manager of our digital banking team, to build and own the Fig banking app on iOS and…
Added 8 mins ago
WC
(CAN) Caissier
Walmart Canada
Levis, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 8 mins ago
WC
(CAN) Caissier
Walmart Canada
Levis, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 8 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Levis, QC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 8 mins ago
PC
Inside Sales Representative
Peninsula Canada
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
…industry-leading services, world-class sales training, and the support needed to start earning commission in your first month. This is an office-based…
Added 8 mins ago
F
Senior Backend Engineer (TypeScript)
Fig
Toronto, ON
- Full-time
…hiring a Senior Backend Engineer, reporting to the Engineering Manager of our digital banking team, to build the backend of our new…
Added 8 mins ago
TC
Inside Sales Representative
TP-Link Canada Inc.
Richmond Hill, ON
- $55,000 to $70,000 CAD / year
- Full-time
…Representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth…
Added 8 mins ago
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Account Manager, Commercial Insurance
Navacord
Vancouver, BC
- $65,000 to $90,000 CAD / year
- Full-time
The Account Manager, Commercial Insurance plays a pivotal role in delivering exceptional service to Navacord’s commercial clients. This role is responsible for managing day-to-day client…
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Assistant Manager
Mark's
Westbank, BC
- Full-time
Support the customer experience through timely processing and movement of inventory to the salesfloor.
Added 8 mins ago
WC
Self Checkout Attendant
Walmart Canada
Leduc, AB
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
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Financial Controller
W3Global
Montreal, QC
- $120,000 to $130,000 CAD / year
- Full-time
Supervise the Accounting Manager in the reconciliation of all financial data.
Added 8 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Levis, QC
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 8 mins ago
WC
Cashier
Walmart Canada
Leduc, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 8 mins ago
WC
Pharmacy Assistant
Walmart Canada
Ottawa, ON
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 8 mins ago
WC
(CAN) OMNI Assistant Manager
Walmart Canada
Halifax, NS
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 8 mins ago
TC
Assistant Store Manager Winners Willobrook Mall
TJX Canada – Winners, Marshalls, HomeSense
Langley (District), BC · City of Langley, BC
- $48,592.5 to $68,029.5 CAD / year
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 8 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
Added 8 mins ago
WC
Customer Service Manager
Walmart Canada
Fort Saskatchewan, AB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 8 mins ago
MAC Core - 12 Hour Key Holder - Calgary, Alberta
ELC Beauty LLC
Calgary, AB
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 8 mins ago
Acting Store Manager Upper Canada Mall
EssilorLuxottica Group
Newmarket, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 9 mins ago
Manager, Business Banking, Client Campaigns - Toronto, ON
Scotiabank
Toronto, ON
Work effectively with internal Bank partners and stakeholders such as: Global Business Payments, Business Banking Sales Support, Business Services Centre, Customer Contact Centre, and other…
Added 9 mins ago
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Gestionnaire de compte en approvisionnment / Accoubnt Manager procurement
RTX
Longueuil, QC
- Full-time
Added 9 mins ago
Manager, Software Development - Scheduling Team
AlayaCare
Montreal, QC
We are seeking a Manager, Software Development to join one of our Alayacare Cloud team. Reporting to the Associate Director, you will cultivate a strong team identity with personalized…
Added 9 mins ago
LD
Beauty Advisor
London Drugs Limited
New Westminster, BC
- Other
The job of a London Drugs BEAUTY ADVISOR is to help the beauty department meet its sales and marketing objectives while ensuring top-notch customer service and retail beauty advice.

Fire & Flower Inc.

Retail Assistant Store Manager

Smiths Falls, ON, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Assistant Store Manager, under the direction of the Retail Store Manager, is primarily responsible for the daily business operations of the store including training and supervising employees, interacting with customers, motivating teams, managing inventory levels, and handling any other task assigned by the Retail Store Manager.

The Retail Assistant Store Manager is the first point of contact for addressing and dealing with customer complaints and ensuring that customers have an enjoyable experience when visiting the retail store.

All Retail Assistant Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Competencies and Requirements

Written and verbal communication.
Leadership and management.
Organization, time management, and attention to detail.
An understanding of the services or products that the business sells and the industry that it works in.
Ability to explain complex concepts to customers and trainees.
Ability to interpret and analyze sales statistics.
Ability to use basic accounting and budgeting skills.

Essential Duties and Responsibilities

Ensure that the experience models and customer retention programs are executed consistently to inspire teams to deliver industry leading guest experience.
Provide outstanding customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, and cash reconciliations.
Build team commitment to high standards of service, exceeding customer expectations and leading by example.
Monitor sales activities to ensure customers receive satisfactory service and quality goods.
Adhere to all regulatory requirements by following processes and structure to ensure compliance.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Assist Retail Store Manager with training and managing all employees in execution of daily tasks and to maximize sales.
Manage all employees in execution of daily tasks and to maximize sales.
Support proper channels of communication that exist between the store, supervisors, and corporate partners.
Exercise judgment and discretion independently and in conjunction with the Store Manager in the day-to-day operations of the store.
Coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor.
Assist the store team in maintaining the store’s visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes.
Assist with Retail Sales Associate and Retail Experience Lead responsibilities as the workday may require.
Is available to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 2 years of work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Clear criminal record.
Provincial Cannabis Certification.
Excellent verbal and written communication skills.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Assistant Store Manager oversees daily store operations, including supervising staff, managing inventory, and ensuring compliance with regulatory standards. They act as the primary point of contact for customer inquiries and complaints while supporting the Store Manager in driving sales and maintaining visual merchandising standards.

Requirements

Candidates must have at least 2 years of retail experience, including a minimum of 1 year in a supervisory role. A valid Provincial Cannabis Certification and a clear criminal record are required for this position.

Skills

Retail management
Team leadership
Inventory management
Customer service
Conflict resolution
Sales analysis
Compliance management
Staff training
Budgeting
Communication
Time management
Attention to detail
Merchandising
Cash reconciliation
Regulatory compliance

Benefits

Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail management
Inventory control
Sales statistics
Regulatory compliance
Customer retention
Merchandising
Staff supervision
Cash reconciliation
Budgeting
Leadership
Training
Operations management
Cannabis certification
Retail industry

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