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Added 11 mins ago
MF
Solution Architect
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…experiences, managing marketing data, and supporting digital marketing operations. They provide architectural leadership throughout the solution lifecycle, ensuring designs are scalable,…
Added 11 mins ago
RB
Senior Manager, AI Engineering (AML &Fraud)
Royal Bank of Canada
Vancouver, BC
- Full-time
Maintain a working understanding of enterprise operations, including shared services, Splunk, Elastic, and performance monitoring, to support application health and incident response.
Added 11 mins ago
RB
Lead, Full Stack Engineer
Royal Bank of Canada
Vancouver, BC
- Full-time
Maintain a working understanding of enterprise operations, including shared services, Splunk, Elastic, and performance monitoring
Added 11 mins ago
J
Senior Manager, Credit Risk
Jobber
Remote, Canada
- Full-time
- Remote
The Senior Manager, Credit Risk will lead and grow a team of Credit Risk Analysts, owning the day-to-day operations of the credit risk function while helping build it into something more…
Added 11 mins ago
PS
Product Specialist - CRM
PBS Systems
Calgary, AB
- Full-time
…all-in-one software suite that supports every aspect of dealership operations - from sales and service to inventory and…
Added 11 mins ago
C
Operations Management Associate - Food Manufacturing
Cargill
High River, AB
- Full-time
…a shared commitment to our vision of feeding the world. In Operations, your work will touch countless lives through the families and communities you help feed. This position is a training…
Added 26 mins ago
T
Personal Banking Associate (Future opportunities) - Montreal East (full-time)
TD
L'Assomption, QC · Lachenaie, QC · Mascouche, QC · Montreal, QC · Repentigny, QC · Terrebonne, QC
- Full-time
· Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 26 mins ago
K
Senior Consultant, Financial Services-Insurance & Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
KPMG’s Management Consulting practice is growing its Strategy & Operations team focused on insurance and wealth management. We are looking for Senior Consultants who want to help leading…
Added 26 mins ago
RE
Accountant
Royal Employment Services
Concord, ON
- Temporary
We are looking for a motivated, detail-oriented, and experienced Full-Cycle Accountant to join our growing manufacturing team in Brampton!
Added 56 mins ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Partner with Total Rewards Enablement & Operations to deliver Annual Compensation Planning (ACP) and Mid-Year Compensation Planning (MYCP) for the COO Sales population, including funding…
Added 56 mins ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Partner with Total Rewards Enablement & Operations to deliver Annual Compensation Planning (ACP) and Mid-Year Compensation Planning (MYCP) for the COO Sales population, including funding…
Added 56 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Serve as the senior finance partner to service leadership, operations, commercial teams, and Customer Success leaders, providing insight and challenge on strategic priorities, business…
Added 1 hour ago
F
Legal Assistant, Labour, Employment and Human Rights (Bilingual)
Fasken
Ottawa, ON
- Full-time
Perform additional administrative duties as required to support legal professionals and firm operations
Added 1 hour ago
IF
Associate Director - Securities Finance
iA Financial Group
Halifax, NS
- Full-time
Communicates clearly and can effectively coordinate activities across trading, operations and external counterparties.
Added 1 hour ago
HI
Senior Compliance and Licensing Specialist
HUB International Québec Ltd
Calgary, AB
- Full-time
…uphold the highest standards of compliance across HUB Canadian…
Added 1 hour ago
HI
Senior Compliance and Licensing Specialist
HUB International Québec Ltd
Montreal, QC
- Full-time
…uphold the highest standards of compliance across HUB Canadian…
Added 1 hour ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 1 hour ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…Investigators, the Clinical Trial Billing Team and research operations to ensure financial integrity throughout the study…
Added 1 hour ago
HI
Senior Compliance and Licensing Specialist
HUB International Québec Ltd
Chilliwack, BC
- Full-time
…uphold the highest standards of compliance across HUB Canadian…
Added 1 hour ago
HI
Senior Compliance and Licensing Specialist
HUB International Québec Ltd
Vancouver, BC
- Full-time
…uphold the highest standards of compliance across HUB Canadian…
Added 1 hour ago
BU
De Novo Retail Relationship Banker
BMO U.S.
Toronto, ON
- Full-time
Added 1 hour ago
C
Trnctn Mgmt Sr Consultant
CBRE
Toronto, ON
- Full-time
…sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management…
Added 1 hour ago
HI
Senior Compliance and Licensing Specialist
HUB International Québec Ltd
Toronto, ON
- Full-time
…uphold the highest standards of compliance across HUB Canadian…
Added 1 hour ago
C
Accounting Supervisor
CBRE
Toronto, ON
- Full-time
…sales, debt origination, mortgage serving, valuations);Building Operations & Experience (facilities management, property management,flex space & experience); Project Management (program…
Added 1 hour ago
MI
Administrative Assistant
MEGALIFE INC.
Oakville, ON
- Full-time
⁠ ⁠Organize office documents and daily operations.

Fire & Flower Inc.

Retail Assistant Store Manager

Smiths Falls, ON, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Assistant Store Manager, under the direction of the Retail Store Manager, is primarily responsible for the daily business operations of the store including training and supervising employees, interacting with customers, motivating teams, managing inventory levels, and handling any other task assigned by the Retail Store Manager.

The Retail Assistant Store Manager is the first point of contact for addressing and dealing with customer complaints and ensuring that customers have an enjoyable experience when visiting the retail store.

All Retail Assistant Store Managers are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards.

Competencies and Requirements

Written and verbal communication.
Leadership and management.
Organization, time management, and attention to detail.
An understanding of the services or products that the business sells and the industry that it works in.
Ability to explain complex concepts to customers and trainees.
Ability to interpret and analyze sales statistics.
Ability to use basic accounting and budgeting skills.

Essential Duties and Responsibilities

Ensure that the experience models and customer retention programs are executed consistently to inspire teams to deliver industry leading guest experience.
Provide outstanding customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, and cash reconciliations.
Build team commitment to high standards of service, exceeding customer expectations and leading by example.
Monitor sales activities to ensure customers receive satisfactory service and quality goods.
Adhere to all regulatory requirements by following processes and structure to ensure compliance.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Assist Retail Store Manager with training and managing all employees in execution of daily tasks and to maximize sales.
Manage all employees in execution of daily tasks and to maximize sales.
Support proper channels of communication that exist between the store, supervisors, and corporate partners.
Exercise judgment and discretion independently and in conjunction with the Store Manager in the day-to-day operations of the store.
Coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor.
Assist the store team in maintaining the store’s visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes.
Assist with Retail Sales Associate and Retail Experience Lead responsibilities as the workday may require.
Is available to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Minimum of 2 years of work experience in the retail industry.
Minimum of 1 year work experience in a supervisory role in a retail environment.
Clear criminal record.
Provincial Cannabis Certification.
Excellent verbal and written communication skills.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Assistant Store Manager oversees daily store operations, including supervising staff, managing inventory, and ensuring compliance with regulatory standards. They act as the primary point of contact for customer inquiries and complaints while supporting the Store Manager in driving sales and maintaining visual merchandising standards.

Requirements

Candidates must have at least 2 years of retail experience, including a minimum of 1 year in a supervisory role. A valid Provincial Cannabis Certification and a clear criminal record are required for this position.

Skills

Retail management
Team leadership
Inventory management
Customer service
Conflict resolution
Sales analysis
Compliance management
Staff training
Budgeting
Communication
Time management
Attention to detail
Merchandising
Cash reconciliation
Regulatory compliance

Benefits

Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail management
Inventory control
Sales statistics
Regulatory compliance
Customer retention
Merchandising
Staff supervision
Cash reconciliation
Budgeting
Leadership
Training
Operations management
Cannabis certification
Retail industry

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