Jobs in Canada

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Added 15 mins ago
J
Publisher Relationship Manager
JobGet
Remote, Canada
- $65,000 to $75,000 CAD / year
- Full-time
- Remote
Added 45 mins ago
H
Vice President Finance
Hero
Calgary, AB
- Full-time
Serve as the primary financial steward of the Canadian business, ensuring decisions support sustainable value creation and alignment with Hero Group objectives.
Added 1 hour ago
A
Civil Engineer
AtkinsRéalis
Oshawa, ON · Pickering, ON
- Full-time
…world since for more than 60 years. We are proud to be the steward of Canadian CANDU nuclear…
Added 1 hour ago
A
Civil Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…world since for more than 60 years. We are proud to be the steward of Canadian CANDU nuclear…
Added 2 hours ago
GO
Analog Electronics Engineer
G2V Optics
Edmonton, AB
- Full-time
…Conduct right-scoped design reviews to catch issues early. Steward the gate process: ensure gate documentation is complete and that the business is making informed go/no-go…
Added 2 hours ago
GO
Analog Electronics Engineer
G2V Optics Inc.
AB · Edmonton, AB
- Full-time
…Conduct right-scoped design reviews to catch issues early. Steward the gate process: ensure gate documentation is complete and that the business is making informed go/no-go…
Added 2 hours ago
LM
Systems Engineer Senior-In Service Support (ISS)
Lockheed Martin
Halifax, NS
- Full-time
Act as the day to day steward of the IBM Rational Dynamic Object-Oriented Requirements System (DOORS) repository: create and modify requirement modules, apply attribute sets, run query…
Added 3 hours ago
HV
Executive Director
Hesperus Village
Vaughan, ON
- Full-time
…organization through its next chapter. This is a unique opportunity to steward a vibrant diverse community, foster a culture of participation and belonging, and advance a mission grounded…
Added 3 hours ago
UC
Specialist, International Programs & Emergenc
UNICEF Canada
Toronto, ON
- $62,000 to $71,500 CAD / year
- Contract
Build and steward relationships with UNICEF Country Offices and Headquarters to gather program materials for time-sensitive proposals and concept notes.
Added 3 hours ago
A
Planner
AtkinsRéalis
Pickering, ON
- Full-time
…industry in Canada and worldwide for more than 60 years and is the steward of Canadian CANDU nuclear…
Added 3 hours ago
M
Steward
Marriott
Montreal, QC
- Full-time
Added 3 hours ago
UC
Specialist, International Programs & Emergenc
UNICEF Canada
Toronto, ON
- Contract
Build and steward relationships with UNICEF Country Offices and Headquarters to gather program materials for time-sensitive proposals and concept notes.
Added 4 hours ago
Retail Experience Lead
Fire & Flower Inc.
Sault Ste. Marie, ON
Act as a steward of education and compliance.
Added 4 hours ago
SS
Investor Services - Operations Client Service, Assistant Vice President
State Street
Toronto, ON
- Full-time
Must possess superior leadership and managerial skills
Added 4 hours ago
TI
Data Steward
TS Imagine
Montreal, QC
- Full-time
On-site role - 4 days per week in our Montreal office, with 1 day of flexibility · Note: This role is not remote - applicants must be based in Montreal
Added 5 hours ago
Business Partner - Employee and Labour Relations
Okanagan College
Kelowna, BC
Added 5 hours ago
GI
Process Engineer (Water/Wastewater)
Global Infrastructure
Toronto, ON
- Full-time
…resilient systems. We provide people with better mobility. We steward precious resources by finding more sustainable…
Added 5 hours ago
GI
Municipal Inspector
Global Infrastructure
Toronto, ON
- Full-time
…resilient systems. We provide people with better mobility. We steward precious resources by finding more sustainable…
Added 5 hours ago
GI
Hydraulic Modeler
Global Infrastructure
Toronto, ON
- Full-time
…resilient systems. We provide people with better mobility. We steward precious resources by finding more sustainable…
Added 5 hours ago
GI
Intern - Civil Engineering Techology
Global Infrastructure
Toronto, ON
- Full-time
…resilient systems. We provide people with better mobility. We steward precious resources by finding more sustainable…
Added 5 hours ago
GI
Civil Engineering Intern
Global Infrastructure
Toronto, ON
- Full-time
…resilient systems. We provide people with better mobility. We steward precious resources by finding more sustainable…
Added 5 hours ago
Senior Buyer Planner
Acuity Inc.
Terrebonne, QC
…relationship-building and tactical expertise, you will serve as the steward of the Supplier Relationship Management (SRM) process and contribute directly to strategic cost-reduction…
Added 5 hours ago
RB
Branch Manager
Royal Bank of Canada
MB · WINKLER, Manitoba
- Full-time
…relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff…
Added 6 hours ago
R
Branch Manager
RBC
Winkler, MB
- Full-time
…relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff…
Added 6 hours ago
Trades Client Services Specialist
Okanagan College
Kelowna, BC
Please note this position will work at the Kelowna Airport at least one day per week

Fire & Flower Inc.

Retail Experience Lead

Oshawa, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Sep 2, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They must ensure high standards of customer service, maintain store presentation, and act as a resource for compliance and product education.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Objection handling
Team leadership
Inventory management
Data entry
Communication skills
Time management
Troubleshooting
Compliance
Product knowledge
Sales strategies
Alarm systems

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Customer Service
Cash Management
Compliance
Staff Supervision
Conflict Resolution
Inventory
Operations
Training
Onboarding
Alarm Systems
Data Entry
Time Management
Product Knowledge
Sales Strategies
Retail Management
Leadership
Team Motivation

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Work requirements

Jobs in Canada