Find work in Canada.

329,411 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
Certified HD Mechanic
Canfor
Elko, BC
Strong troubleshooting skills with practical knowledge of diesel engines, hydraulics, pneumatics, drivetrains, electrical systems, and computerized diagnostic tools.
Added 6 mins ago
Software Engineer II, Earnings
Toast
Toronto, ON
We're looking for an engineer to help build and scale Toast's earnings platform - systems that calculate tips and employee earnings for restaurant locations across Toast's network. You'll…
Added 6 mins ago
W
ANSI Valve Shop Foreman
Wajax
Grande Prairie, AB
- Full-time
Utilize Microsoft Outlook, Word, Excel, and ERP systems for communication and operational management.
Added 6 mins ago
AG
SAP Site Business & Integration Analyst
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
Working across site functions and with Corporate Enterprise Systems, the Analyst assists with user enablement, data quality, process documentation, testing, reporting, controls, and…
Added 6 mins ago
BR
Concierge
BGO Real Estate
Toronto, ON
- Full-time
Building Operations: Coordinate service elevator/loading dock bookings and inspections, contractor and visitor access, visitor parking, access cards/fobs, and security systems.
Added 6 mins ago
VC
Nursing Unit Assistant (NUA)
Vancouver Coastal Health
Vancouver, BC
- $30.03 CAD / hour
- Temporary
…non-technical reports and other materials utilizing computer systems and software relevant to the job, maintains an inventory of stationery supplies, and ensures filing systems are…
Added 6 mins ago
RB
Manager, Change Management
Royal Bank of Canada
Toronto, ON
- Full-time
Thorough operational knowledge of FundAccounting/Custody/Shareholder Services and applicable systems (e.g., W360, Unitrax, Milvus, Trust & Gplus etc.)
Added 6 mins ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
St. John's, NL
- Full-time
Digital literacy using a variety of systems and tools
Added 6 mins ago
T
Application Security Engineer II
Thumbtack
Remote, Canada
- Full-time
- Remote
…to velocity, but a force multiplier when it is designed into systems, platforms, and developer workflows from the…
Added 6 mins ago
RB
Home Equity Referral Specialist
Royal Bank of Canada
Montreal, QC
- Full-time
Experience with RBC mortgage systems (Finmo, HomeX, Sales Platform)
Added 6 mins ago
RB
Principal AI Engineer, Agentic Models and Data Platforms
Royal Bank of Canada
Calgary, AB
- Full-time
Architect and implement agentic systems, including tool using agents, workflow orchestrators, and multi step reasoning pipelines that reliably execute business tasks.
Added 6 mins ago
MH
Product Coordinator
Moe's Home Collection
Vancouver, BC
- Full-time
Process and conduct final reviews of TOF and Product Data forms, securing Product Developer sign-off and ensuring information is complete and accurate.
Added 6 mins ago
MH
Data Analyst (Claims)
Moe's Home Collection
Vancouver, BC
- Full-time
Added 6 mins ago
LD
Retail Team Lead
LEGOLAND Discovery Centre
Vaughan, ON · Toronto, Ontario
- $19.5 CAD / hour
- Full-time
Comfortable using retail systems, POS systems, and inventory management tools.
Added 6 mins ago
AH
Overnight Recovery Support Worker (Assist)
ALPHA HOUSE
Calgary, AB
- Full-time
…care, crisis management, crisis counseling, recovery-oriented systems of care, and impact of mental health…
Added 6 mins ago
PW
Parts and Warehouse Coordinator
Pacific Western Transportation Ltd
Fort McMurray, AB
- Full-time
Comfortable working with computerized inventory and record-keeping systems.
Added 6 mins ago
H
Field Applications Engineer
Hexagon
Calgary, AB
- Full-time
First-hand experience with precision agriculture systems.
Added 6 mins ago
Software Development Engineer II, AWS Marketplace
Amazon
Toronto, ON
As a SDE II on the AWS Marketplace team, you will design and build large-scale distributed systems that power a multi-billion dollar commerce platform used by customers and partners
Added 6 mins ago
Senior Solutions Architect, Financial Services
Amazon
Toronto, ON
- 7+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
Added 6 mins ago
HB
Part Time Key Holder - HUGO Outlet, Halton Hills ON
HUGO BOSS Canada, Inc.
Halton Hills, ON
- Part-time
- Other
Added 6 mins ago
TG
Contrôleur financier de l'usine - Plant Controller
The Goodyear Tire & Rubber Company
Salaberry-de-Valleyfield, QC
- Full-time
Drive process improvements and participate in continuous improvement initiatives related to finance processes and systems.
Added 19 mins ago
AS
EVENT AND PROGRAM COORDINATOR - RICHMOND HILL, ON
Al-Ayn Social Care Foundation Canada
Richmond Hill, ON
- Full-time
Quick learner with prompt ability to learn new systems and initiatives.
Added 19 mins ago
AI
Quadient Developer
Apptoza Inc.
Toronto, ON
- Contract
Client is seeking an experienced Quadient Developer to design| develop| and maintain customer communication solutions using the Quadient Inspire platform. This role focuses on creating…
Added 19 mins ago
BC
Technical Director
Banff Centre for Arts and Creativity
Banff, AB
- Full-time
Works with the production manager to develop capital requirements and capital purchase plans of equipment and systems for the Performing Arts venues, and provides an annual technical…
Added 19 mins ago
E
Power Development Engineer
Enbridge
Calgary, AB
- Full-time
…North America, including wind, solar, battery energy storage systems (BESS), and self-power natural gas…

Fire & Flower Inc.

Retail Experience Lead

Hamilton, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 5, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, maintain store presentation, and act as a primary resource for compliance and product education.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this position.

Skills

Retail sales
Staff supervision
Customer service
Cash management
Conflict resolution
Inventory management
Team leadership
Communication skills
Time management
Organizational skills
Compliance
Product knowledge
Troubleshooting
Sales strategy
Data entry

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Store operations
Compliance
Customer service
Cash management
Staff supervision
Sales principles
Conflict resolution
Alarm systems
Onboarding
Training
Inventory
Retail management
Product presentation

Report this job