Find work in Canada.

322,911 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
JI
Manager, People Development
J.D. Irving, Limited
Saint John, NB
- Full-time
Manage the evolution of the annual performance and development cycle, including planning, communications, manager support, reporting, and continuous improvement.
Added 13 mins ago
TM
Manager, Engineering - Design Support & Sustaining
Trudell Medical International
London, ON
- Full-time
Manager, Engineering – Design Support & sustaining
Added 13 mins ago
CR
Opportunities for MG-SPS-01 to MG-SPS-03 Team Leader positions – Your career awaits in Sudbury, Ontario!
Canada Revenue Agency - Agence du revenu du Canada
Sudbury, ON
- Contract
…hiring process. To find out more about the CRA's actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please…
Added 15 mins ago
FH
Manager Patient Access & Community Transition - Eagle Ridge Hospital
Fraser Health Authority
Port Moody, BC
- $55.25 to $79.42 CAD / hour
- Part-time
Provides leadership to all areas and support services linked to patient flow and transition across the health continuum. In collaboration with department and clinical support areas,…
Added 16 mins ago
Admitting Clerk 1
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Manager of Health Information Services the Admitting Clerk I is responsible for a diversity of Health Information Services functions including; patient pre-registration,…
Added 16 mins ago
Associate Director, Social Policy
Government of Alberta
AB
Providing intergovernmental liaison in support of the areas of strategic advice, policy analysis, and information analysis and dissemination.
Added 16 mins ago
AW
Senior Revisor/Translator, Temporary
Aviso Wealth
Remote, Canada
- $70 CAD / hour
- Contract
- Remote
Reporting to the Senior Manager, Translation Services, the Senior Reviser/Translator will be responsible for accurate and quality revision and translation of materials based on industry and…
Added 16 mins ago
AW
Senior Revisor/Translator, Temporary
Aviso Wealth
Remote, Canada
- $70 CAD / hour
- Contract
- Remote
Reporting to the Senior Manager, Translation Services, the Senior Reviser/Translator will be responsible for accurate and quality revision and translation of materials based on industry and…
Added 16 mins ago
Senior Manager, ServiceNow Platform Delivery & Transformation
Bell
Montreal, QC
We are seeking a Senior Manager to lead the strategic evolution, delivery, and operational excellence of Bell's ServiceNow platform across critical business and technology domains. This…
Added 16 mins ago
B
représentant en service client
BMO
Joliette, QC
- Part-time
Added 16 mins ago
B
Senior Manager, Finance (Controllership, Canadian P&C)
BMO
Toronto, ON · FCP
- Full-time
The Senior Manager, Finance (Controllership) role is a high-impact leadership opportunity supporting Business Banking and Commercial Banking. The ideal candidate is a seasoned CPA and…
Added 16 mins ago
B
Personal Banker
BMO
Rosemère, QC
- Full-time
Added 16 mins ago
B
Assistant Branch Manager
BMO
Sudbury, ON
- Full-time
Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
Added 16 mins ago
B
Manager, Architecture & Design (Enterprise Architect)
BDO
London, ON · Toronto, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vancouver, BC
- Full-time
The Manager, Architecture & Design leads the enterprise and solution architecture function, aligning technology decisions with business strategy. This role is for an existing vacancy and…
Added 16 mins ago
Procurement Engineer Coordinator
PCL Construction
Edmonton, AB
…(Industrial), you'll have the opportunity to assists project manager(s) with overall administrative functions and duties on one large or several smaller projects/scopes with increased…
Added 16 mins ago
Gestionnaire des services TI / IT Service Manager
mthree
Montreal, QC
…Risque, Réglementation & Conformité ; Produits fournisseurs ; Support applicatif ; Développement applicatif ; Cybersécurité & Sécurité de l'information ; Science des données et…
Added 16 mins ago
A
Analyste en gestion de Configuration, PLM et Nomenclature
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Sous la supervision du Manager Ingénierie, L’Analyste de la Configuration PLM et Nomenclature travaille en collaboration avec les différents services internes tel que le « Manufacturing…
Added 16 mins ago
Bilingual Manager, Software Engineering
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the Business Solutions Engineering team, in the Bilingual Manager, Software Engineering position. CMHC is dedicated to enhancing IT services and operational efficiency. In this role,…
Added 30 mins ago
TC
Senior Manager, User Engagement
Thrive Career Wellness Platform
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
Thrive does not use artificial intelligence to screen, assess, score, or select applicants. All application reviews and hiring decisions are made by people. We may use AI-enabled tools to…
Added 30 mins ago
BL
Catering Attendant / Receptionist
BC Legal Management Association
BC · West Vancouver, BC
- Other
…to join our Vancouver office. This role will report to the Manager, Office Services & Facilities and will be responsible for delivering a first-class hospitality experience to clients,…
Added 30 mins ago
SB
Branch Manager, Mississauga Branch
Shinhan Bank Canada
Mississauga, ON
- Full-time
The Branch Manager, Mississauga Branch will report directly to the VP, Business Strategy and is responsible to facilitating growth of our Bank by delivering a strong customer experience and…
Added 30 mins ago
TF
Manager - Technical Affairs
Turkey Farmers of Canada
Mississauga, ON
- Contract
TFC is seeking a Manager – Technical Affairs to cover an existing position during a maternity leave. Reporting to the Executive Director and collaborating with the Manager – On-Farm…
Added 30 mins ago
SM
Counsellor – Student Affairs and Services
Saint Mary's University
Halifax, NS
- Full-time
In support of the University's commitment to Truth and Reconciliation, the Scarborough Charter, and in accordance with the University Employment Equity and Diversity policy, preference will…
Added 30 mins ago
BC
ATIP Specialist
Build Canada Homes | Maisons Canada
ON · Ontario, Canada
- Full-time
Please submit your application by October 20, 2026 at 4:00 pm EST.
Added 30 mins ago
T
Sr. Business Systems Analyst - Core Platform
TD
Toronto, ON
- Full-time
…Engineers, and Quality Engineers to drive clarity, test, and support…

Fire & Flower Inc.

Retail Experience Lead

Sarnia, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 6, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.
Reliable transportation is required, as public transit does not operate during all store hours.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They must ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Inventory management
Communication skills
Time management
Organizational skills
Troubleshooting
Sales strategy
Compliance
Product knowledge
Team leadership
Data entry

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Customer Service
Cash Management
Compliance
Inventory
Staff Supervision
Conflict Resolution
Alarm Systems
Sales Software
Data Entry
Team Leadership
Onboarding
Training
Product Knowledge
Retail Operations
Lifestyle Brand

Report this job