Find work in Canada.

320,527 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
TR
AI Product Security Manager
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
In this role, you will help shape the direction of our Product Security program and drive the execution, improvement, and scaling of our Secure Software Development Lifecycle (S-SDLC).
Added 12 mins ago
MEP Coordinator
Pomerleau
Burnaby, BC
…role or connect with one of our recruiters to learn how we can support you throughout the…
Added 12 mins ago
C
Quality Assurance Coordinator
Cencora
Mississauga, ON · CAN > ON > Mississauga > Viscount
- Full-time
Overview and verify technical change controls, calibration, maintenance and qualification / validation program according to internal guidelines, supporting the local facility representative…
Added 12 mins ago
SC
Administrative Assistant
Strathcona County
Sherwood Park, AB
- Full-time
Reporting to and supporting the Supervisor, Administrative Support, this position provides administrative support to the Manager, Utilities Finance and Accounting, the Utilities Finance and…
Added 12 mins ago
T
Credit Analyst II, Franchise Banking Group
TD
Toronto, ON
- Full-time
Completing both new and annual program credit reviews, structuring programs to reflect Bank lending requirements (both Small Business and Commercial), risk appetite, and customer and…
Added 12 mins ago
T
Investment Advisor I
TD
St. Catharines, ON
- Full-time
…Investment Advisors into our Developing Investment Advisor Program. This is a highly specialized program where participants gain the opportunity to build comprehensive knowledge in…
Added 12 mins ago
T
Software Engineer II (Java/Spring)
TD
Toronto, ON
- Full-time
Support business enquiries and business activities through execution of small enhancements and break / fix implementations (e.g. source code changes) May also be responsible for peer code…
Added 12 mins ago
T
Developing Investment Advisor
TD
Calgary, AB
- Full-time
…Investment Advisors into our Developing Investment Advisor Program. This is a highly specialized program where participants gain the opportunity to build comprehensive knowledge in…
Added 12 mins ago
T
Sr. Manager, Business Management
TD
Toronto, ON
- Full-time
Ensure an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.
Added 12 mins ago
T
Developing Investment Advisor
TD
AB
- Full-time
…Investment Advisors into our Developing Investment Advisor Program. This is a highly specialized program where participants gain the opportunity to build comprehensive knowledge in…
Added 12 mins ago
T
Personal Banking Associate Trainee
TD
Markham, ON
- Full-time
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Added 12 mins ago
Optometrist
HealthOne
Toronto, ON
Support patient education and awareness initiatives
Added 12 mins ago
Optical Practice Lead
HealthOne
Toronto, ON
We are looking for a hands-on and organized Optical Practice Lead to support the day-to-day operations of our optical clinic at [Location]. This is a single-site, execution-focused role…
Added 12 mins ago
NC
Human Resources Business Advisor - Ottawa (1 Year Term)
NAV CANADA
Ottawa, ON
- Full-time
Interprets applicable policy/program or practice and complex collective agreements related to organization restructures, staffing policies, procedures and processes.
Added 12 mins ago
UB
Full-time Store Supervisor | Boucherville
Urban Barn Ltd.
Boucherville, QC
- $17.35 to $22.35 CAD / hour
- Full-time
Added 12 mins ago
LV
Order Processing Associate - Seasonal
Lee Valley Tools
Ottawa, ON
- Up to $19.3 CAD / hour
- Full-time
- Temporary
Maintain cleanliness of the work area and support surrounding areas including sweeping, emptying garbage, recycling cardboard, removing debris, and restocking supplies
Added 12 mins ago
BC
Provincial School Outreach - Occupational Therapist - FTT & PTT
BC Centre for Ability
Vancouver, BC
- Full-time
Provincial School Outreach (PSO) is a program funded by the Ministry of Education and Child Care and hosted by North Vancouver School District. Its central office is located at Mountainside…
Added 12 mins ago
CO
Educational Assistant
Community Options A Society For Children & Families
Edmonton, AB
- $18 to $21 CAD / hour
- Temporary
You’ll support children with developmental delays in preschool and daycare settings, implement individualized program plans (IPPs), and foster positive and respectful relationships with the…
Added 12 mins ago
M
Spécialiste principal(e), Services médicaux / Senior Specialist, Medical Services
MSD
Kirkland, QC
- Full-time
Added 12 mins ago
Service HVAC Technician (Journeyperson)
Wiehler Mechanical
Calgary, AB
Work vehicle and tool program: Both provided to support your day-to-day work
Added 12 mins ago
MS
Store Environment Team Member
Michaels Stores
St. John's, NL
- Part-time
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Added 12 mins ago
EH
Mental Health & Addiction Counsellor II
Edgewood Health Network Inc
Canada
- $70,000 to $75,000 CAD / year
- Full-time
Opportunities for personal and professional growth through our Education Support Assistance program
Added 12 mins ago
M
Senior Maintenance Engineer
Mosaic
Esterhazy, SK · CA - Esterhazy, SK
- Full-time
The Maintenance Engineer provides in depth support for plant facilities mechanical or electrical systems (rotating and stationary) to increase the facility's overall reliability. Tasks…
Added 12 mins ago
SL
AVP, Compliance Technology and Innovation
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 12 mins ago
PM
Driver / Snow Plow / Outdoor Maintenance Worker
Pharma Medica Research Inc.
Toronto, ON · Scarborough, ON
- $23 to $25 CAD / hour
- Full-time
A generous Employee Milestones Awards Program

Fire & Flower Inc.

Retail Experience Lead

Sarnia, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 6, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.
Reliable transportation is required, as public transit does not operate during all store hours.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They must ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Inventory management
Communication skills
Time management
Organizational skills
Troubleshooting
Sales strategy
Compliance
Product knowledge
Team leadership
Data entry

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Customer Service
Cash Management
Compliance
Inventory
Staff Supervision
Conflict Resolution
Alarm Systems
Sales Software
Data Entry
Team Leadership
Onboarding
Training
Product Knowledge
Retail Operations
Lifestyle Brand

Report this job