Find work in Canada.

347,332 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
Access to internal learning & development programs
Added 6 mins ago
Capital Project Risk Management Specialist
Infrastructure Ontario
Toronto, ON
Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and…
Added 6 mins ago
Project Engineering Manager - Brossard
Schneider Electric
Brossard, QC
Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our…
Added 6 mins ago
Patient Care Coordinator - Registered Nurse - Rehab Units - Queens Park Care Centre
Fraser Health
New Westminster, BC
Identifies learning requirements of staff and, in conjunction with the Manager, Educator and other members of the clinical team, provides input into the development of learning objectives;…
Added 6 mins ago
PA
Supervisor, Ramp - Toronto (YTZ)
Porter Airlines Inc.
Toronto, ON
- Full-time
Works closely with Manager, Learning and Development and People & Culture to proactively manage all aspects of team member resources to maintain the trained headcount needed to support…
Added 6 mins ago
PA
Specialist, Inflight Regulatory & Standards
Porter Airlines Inc.
Mississauga, ON
- Full-time
…Specialist works closely with Brand and Service, Training and Development, and Safety to ensure that regulatory and procedural changes are accurately reflected across all crew-facing…
Added 6 mins ago
K
Senior Consultant, Transaction Services
KPMG
Calgary, AB · Winnipeg, MB
- Full-time
Undertake smaller assignments or assist on larger assignments reporting to a manager, senior manager, or a partner, and working on engagement teams with senior client executives, attorneys,…
Added 21 mins ago
CL
Store Manager
Chatters Limited Partnerships
Guelph, ON
- $50,000 CAD / year
- Contract
We are looking for a Store Manager at our Stone Road Mall, Guelph Retail Salon!
Added 35 mins ago
S
Client Care Coordinator, Reproductive Mental Health - BC Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to the Program Manager or designate of the BC Women's Mental Health and Substance Use Program, the Client Care Coordinator provides clinical leadership and coordinates the…
Added 36 mins ago
C
Full-Time Fresh Clerk II (Chester's)
Co-op
North Battleford, SK
- Full-time
…employer-contributed pension plan, Team Member incentives, professional development and training opportunities. We encourage our Team Members to take advantage of learning opportunities, to…
Added 36 mins ago
C
Part-Time Gas Bar Attendant I
Co-op
Battleford, SK
- Part-time
…employer-contributed pension plan, Team Member incentives, professional development and training opportunities. We encourage our Team Members to take advantage of learning opportunities, to…
Added 36 mins ago
C
Part-Time Fresh Clerk I (Chester's)
Co-op
North Battleford, SK
- Part-time
…employer-contributed pension plan, Team Member incentives, professional development and training opportunities. We encourage our Team Members to take advantage of learning opportunities, to…
Added 37 mins ago
EH
Aboriginal centre manager
ECHEN HEALING SOCIETY
Quesnel, BC
- From $70,980 CAD / year
- Full-time
- On-site
Participate in policy development by preparing reports and briefs for management committees and working groups
Added 50 mins ago
WI
Senior Archaeologist
WSP in Canada
London, ON
- Full-time
…communities, support responsible resource and infrastructure development, and influence culturally informed planning across some of Ontario’s most unique and diverse regions. Your work will…
Added 50 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
Supporting employee development, training, quality assurance and continuous learning initiatives;
Added 50 mins ago
SI
Finance Manager
StoneRidge Insurance Brokers
Hamilton, ON
- Full-time
StoneRidge Insurance Brokers is seeking an experienced Financial Manager to oversee the financial management of our real estate portfolio and related entities. You’ll lead accounting…
Added 50 mins ago
MC
Manager, Community Partnerships (Events)
Make-A-Wish Canada
Halifax, NS
- Full-time
Continuous learning, development and internal training opportunities
Added 50 mins ago
AA
Responsable de la gestion des fournisseurs / Supplier Chain & Quality management
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for 1 to join our Supply Chain Quality Manager (SCQM) team based in Mirabel (Québec, Canada), where you will work jointly with the Airbus…
Added 50 mins ago
A
Senior Manager, AI Strategy & Business Development
Avanade
Toronto, ON
- Full-time
Shape AI pursuits from initial client conversation through qualification, proposal development, oral presentations, negotiation, and transition to delivery.
Added 50 mins ago
A
Laboratory Warehouse Assistant (General Labour)
ALS
North Vancouver, BC · CAN - BC - North Vancouver
- Full-time
Learning & development opportunities (unlimited access to e-learnings and more).
Added 50 mins ago
SH
Program Manager, RN (Contract)
Spectrum Health Care
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Contract
The Program Manager, Integrated Care cultivates and manages high-performing teams comprised of Nurses, Personal Support Workers (PSWs), and Allied Health professionals – fostering a…
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
S
[26-108] Community Living Worker - Permanent Part time
SOURCES
Delta, BC
- Part-time
Sources is committed to learning about, celebrating and incorporating Indigenous knowledge into our practices as we continue our work in truth and reconciliation. People of all races,…
Added 1 hour ago
F&
Full Time Retail Experience Lead
Fire & Flower Inc.
Brampton, ON
- Full-time
Access to internal learning & development programs
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- Part-time
Focus on own development and learning, complete all training as assigned for on-going development.

Fire & Flower Inc.

Retail Experience Lead

Ottawa, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Staff supervision
Cash management
Customer service
Conflict resolution
Inventory management
Security alarm systems
Sales software
Data entry
Time management
Team leadership
Compliance
Product knowledge
Communication
Troubleshooting
Objection handling

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Cash management
Staff supervision
Customer service
Compliance
Security alarm systems
Sales strategies
Conflict resolution
Onboarding
Training
Data entry
Inventory presentation
Provincial Cannabis Certification
Retail sales principles

Report this job