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Assistant Office Manager - 12853
123Dentist
Toronto, ON
- $25 to $27 CAD / hour
- Full-time
- Temporary
The team at our clinic in North York Willowdale is looking for a passionate, hard-working Assistant Office Manager on a full-time contract basis.
Added 14 mins ago
Senior Software Engineer, Scheduling
Toast
Toronto, ON
Lead work across the full development lifecycle - design, estimation, implementation, testing, debugging, and deployment - while learning and applying best practices for building and…
Added 30 mins ago
EC
Supervisor
Electrical Contacts Limited
Hanover, ON
- Full-time
Must be fully signed off and deemed competent in the assigned lead area, or actively working toward full sign-off through the approved training program.
Added 1 hour ago
UA
Plant Manager
Umbilical Advanced
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead the Monthly Operations Review and wider operational meetings
Added 1 hour ago
Advisory Support Director
Lloyds Register
Halifax, NS
Stakeholder Management: Lead and facilitate team collaboration with stakeholders to ensure alignment and effective communication. Act as the primary point of contact for Commercial /…
Added 1 hour ago
M
Technical Account Manager - Programmatic
MediaMint
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $85,000 CAD / year
- Full-time
Team Lead - Technical Account Manager – Programmatic Advertising
Added 1 hour ago
GW
Senior Law Clerk - Corporate Services
Gowling WLG
Toronto, ON
- $78,000 to $88,000 CAD / year
- Full-time
…everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These…
Added 2 hours ago
S
Senior Demand Planner
SoTalent
ON · Ontario, Canada
- Full-time
Lead monthly Demand Supply Reviews and contribute to business planning processes.
Added 2 hours ago
Production Supervisor
Amrize
NS · Brookfield, Nova
The primary objective is to lead and coordinate the Production Team in production of clinker and cement in accordance with the safety, environmental, quality and quantity objective for…
Added 2 hours ago
S
Senior Manager, Integrated Marketing (Masterbrand)
sephora.com
Toronto, ON
- Full-time
Lead the planning and execution of integrated Masterbrand campaigns across channels, ensuring work is delivered on strategy, on brand, on time, and on budget.
Added 3 hours ago
J
Salesforce Health Cloud Business Systems Analyst (BSA)
Jobgether
Canada
- Contract
…healthcare stakeholders and technical delivery teams. You will lead requirements gathering, analyze patient management and care coordination workflows, and develop functional specifications…
Added 3 hours ago
ME
Field sales agent
Moonshine Epoxy
Surrey, BC
- Full-time
Role Description This is a full-time, on-site Field Sales Agent role based in Surrey, BC. The Field Sales Agent is responsible for visiting prospective and existing customers, presenting…
Added 4 hours ago
H
Specialist Continuing Care, Housing
HealthCareersInSask.ca
Regina, SK
- Full-time
…development, contracted services management, oversight of tenant operations, as well as capital and infrastructure requirements and negotiation of funding for same, tenant lease…
Added 4 hours ago
C
AI Lead Engineer, Technical Lead - Services AI Platform
Citi
Mississauga, ON
- Full-time
Citi is hiring an AI Lead Engineer, Technical Lead to build and shape the engineering foundation of its Services AI Platform, a multi-tenant, production-grade ecosystem where agentic AI…
Added 4 hours ago
LH
2600002781 - Manager Medical Affairs
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Internship
Lakeridge Health is seeking a dynamic, strategic and collaborative Manager, Medical Affairs to lead the operations, programs and services that support roughly 1,000 credentialed staff…
Added 4 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
The Growth Coordinator is responsible for the coordination and implementation of key strategies, actions, and operations to improve growth outcomes for the City of Saint John. Housed within…
Added 4 hours ago
GW
Senior Law Clerk - Corporate Services
Gowling WLG
Ottawa, ON
- $78,000 to $88,000 CAD / year
- Full-time
…everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These…
Added 4 hours ago
CO
Chief of Police
City of Saint John
Saint John, NB
- Full-time
Create and sustain an inclusive, participatory working environment for sworn and civilian members, full- and part-time employees, contract workers and volunteers.
Added 4 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will lead organizational change and influence leaders at all levels of the organization to embed safety, risk management, prevention, and employee well-being into strategic and…
Added 4 hours ago
SF
Minor League Strength & Conditioning Coach (AA – Richmond)
San Francisco Giants
Richmond, BC
- Full-time
Position Summary: The San Francisco Giants are seeking a full-time Minor-League Strength & Conditioning Coach to join the Baseball Operations team. This role will have primary…
Added 4 hours ago
BT
Business Development Account Executive
Bluebits Technologies Inc.
Toronto, ON · North York, ON
- Full-time
We believe the future of smart lockers extends far beyond parcel delivery. As organizations continue to digitize operations and improve user experiences, the opportunities to deploy…
Added 4 hours ago
WP
Senior Property Manager
Warrington PCI Management
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
Warrington PCI Management is seeking an experienced Senior Property Manager to lead a commercial portfolio and deliver exceptional results for clients, tenants, and stakeholders. This is an…
Added 4 hours ago
Retail Experience Lead - Jane St (Sheridan Mall)
Fire & Flower Inc.
Toronto, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 4 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 4 hours ago
SC
Environmental Consultant, Hazardous Material (HAZMAT)
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
Reporting to Senior Project Managers and the Operations Manager, you will support and lead hazardous materials projects from initiation through completion. Responsibilities include…

Fire & Flower Inc.

Retail Experience Lead

North Grenville, ON, Canada

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Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 8, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Objection handling
Time management
Communication skills
Troubleshooting
Inventory presentation
Compliance
Sales strategy
Data entry
Alarm system operation
Training and onboarding

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Sales
Customer service
Cash management
Compliance
Staff supervision
Conflict resolution
Inventory management
Alarm systems
Training
Onboarding
Sales strategies
Product knowledge
Time management
Data entry
Retail operations
Leadership

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