Find work in Canada.

358,856 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 32 mins ago
R|
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Chronic Viral Illness Service Research team has an active research program, conducting numerous clinical trials each year to provide innovative research to their patients. Under the…
Added 32 mins ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 32 mins ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 32 mins ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 32 mins ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 32 mins ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Endometriosis Research Program at the Research Institute of the McGill University Health Centre conducts patient-oriented clinical and epidemiological research aimed at improving the…
Added 32 mins ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 32 mins ago
R|
Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
A Certification or Master in a recognized management administrative or scientific training program is an asset.
Added 32 mins ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 32 mins ago
DB
Part Time Bridal Sales
David's Bridal
Edmonton, AB
- Part-time
The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing…
Added 32 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Shelburne, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 1 hour ago
FT
CAC052:Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Windsor, ON
- $44,638 to $69,747 CAD / year
- Full-time
…an import permit is required, uses the electronic internet program to obtain the necessary…
Added 1 hour ago
UO
Clinical Manager, Student Health and Wellness
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and…
Added 1 hour ago
MU
Annual Giving Officer, Volunteer Programs
McGill University
Mont-Royal, QC · Les Cours Mont Royal
- Full-time
If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and…
Added 1 hour ago
Fraud Analyst
Rogers Communications
Toronto, ON
Homewood employee & family assistance program
Added 1 hour ago
RC
Weekend Part Time Operations Generalist
Rogers Communications
Edmonton, AB
- Part-time
Homewood employee & family assistance program.
Added 1 hour ago
J
Personal Lines Account Manager
JobsMedia.io
Toronto, ON
- Internship
Health & Wellness: Comprehensive group health benefits including an Employee Family Assistance Program (EFAP).
Added 2 hours ago
RS
INTEGRATED CHILD & YOUTH CLINICAL COUNSELLOR (ICY-CC)
Richmond School District No. 38
Richmond, BC
- Full-time
Perform the functions of a manager of employees in the Youth Peer Support Worker positions as part of the ICY teams including:
Added 2 hours ago
FH
Patient Care Coordinator, Registered Nurse, Rehabilitation, Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $49.2 to $67.08 CAD / hour
- Full-time
Experience The Exceptional Benefits Of Working With Us Including
Added 2 hours ago
FH
Coordinator, Home Health Service Line - Surrey
Fraser Health Authority
Surrey, BC
- $49.2 to $67.08 CAD / hour
- Part-time
Experience The Exceptional Benefits Of Working With Us Including
Added 2 hours ago
FH
Patient Care Coordinator - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…psychiatry, oncology, outpatient clinics, and an extensive surgery program with anesthesia, orthopedics, general surgery, ENT, ophthalmology, obstetrics and gynecology, urology and plastics…
Added 2 hours ago
FH
Patient Care Coordinator - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $49.2 to $67.08 CAD / hour
- Full-time
…psychiatry, oncology, outpatient clinics, and an extensive surgery program with anesthesia, orthopedics, general surgery, ENT, ophthalmology, obstetrics and gynecology, urology and plastics…
Added 2 hours ago
FH
Rehabilitation Assistant - Home Health - Burnaby
Fraser Health Authority
Burnaby, BC
- $31.17 to $32.85 CAD / hour
- Full-time
Completion of a Rehabilitation Assistant Program, plus one (1) year recent related clinical experience, or an equivalent combination of education, training and experience.
Added 2 hours ago
FH
Rehabilitation Assistant - Chenchenstway
Fraser Health Authority
Burnaby, BC
- $32.84 CAD / hour
- Full-time
Completion of a Rehabilitation Assistant program or an equivalent combination of education, training, and experience.
Added 2 hours ago
FH
Doctor Preference Card (DPC) Clerk/Inventory Analyst, Operating Room
Fraser Health Authority
Pitt Meadows, BC
- $32.39 CAD / hour
- Other
Experience The Exceptional Benefits Of Working With Us

Fire & Flower Inc.

Retail Experience Lead

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 9, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Team leadership
Customer service
Cash management
Conflict resolution
Inventory presentation
Staff supervision
Compliance
Sales software
Data entry
Time management
Communication
Troubleshooting
Alarm systems
Objection handling
Training

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Sales strategies
Compliance
Customer service
Cash management
Staff training
Inventory management
Conflict resolution
Alarm systems
Sales software
Data entry
Team leadership
Product knowledge
Retail management
Onboarding
Time management
Objection handling
Retail standards
Store maintenance

Report this job