Find work in Canada.

557,954 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
A
New Accounts Administrator
Aviso
Toronto, ON
- $46,000 to $55,000 CAD / year
- Full-time
The New Accounts Administrator interacts daily with other individuals in Operations as well as our Service Centre. Continuous improvement is front of mind and the incumbent will be expected…
Added 1 min ago
V|
Technical and Regulatory Specialist
Veolia | North America
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 1 min ago
BG
Outside Sales Representative
Brandt Group of Companies
Prince George, BC
- Full-time
Assist parts counter personnel with quotes, orders, deliveries, returns and inventory control to support seamless operations.
Added 1 min ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Site operations: Oversee day-to-day research operations across sites, including workflows, staffing, coordination of research teams, problem-solving, and SOP development and maintenance.
Added 1 min ago
S
Temporary Floral Manager @ Quadra Location
Sobeys
Victoria, BC
- Temporary
The Floral Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer…
Added 1 min ago
UO
Ice Maker 3
University of British Columbia
Vancouver, BC · UBCV | Doug Mitchell Thunderbird Sports Centre (THUN)
- $35.47 to $38.29 CAD / hour
- Part-time
Under the general direction of the Chief Engineer and Senior Manager, Arena Operations, this position is responsible for ammonia refrigeration ice plant making operations, daily routine…
Added 1 min ago
Process Operator II
West Coast Reduction Ltd.
Nanaimo, BC
The Process Operator II is responsible for the safe and efficient operation of the Fish Rendering Process, Salmon Silage, and Steam Plant systems to support the production of high-quality…
Added 1 min ago
NW
Director of Programs and Services
Native Womens Centre
Hamilton, ON
- Full-time
Working from an anti-racist, anti-oppressive, trauma informed, and intersectional feminist framework, the Director of Programs and Services will work closely with the Executive Director,…
Added 1 min ago
SA
Plant Production Manager
Sollio Agriculture
ON · Blenheim, Southwestern Ontario
- Full-time
Join our dynamic team in the thriving seed industry as a Plant Production Manager and be part of a company that values innovation, teamwork, and growth. If you are highly organized, have a…
Added 1 min ago
HM
Training - Superintendent
Hemlo Mining Corp.
Marathon, ON
- Full-time
Reporting to the Human Resources and Community Relations Manager, the Training Superintendent provides strategic leadership and technical expertise for Hemlo’s site wide training and…
Added 1 min ago
FB
Warehouse Driver
Farm Boy Inc.
Ottawa, ON
- Full-time
Reporting to the Warehouse Operations Manager, the Warehouse Driver is responsible for safely driving and operating trailer trucks to transport Farm Boy goods and materials over inner-city…
Added 1 min ago
S-
Instrumentation Technician
STELCO - The Steel Company of Canada
Nanticoke, ON
- Full-time
Work alone or in close collaboration with maintenance and production;
Added 1 min ago
KT
Administrator, Okanagan Truck & Fabrication
Kal Tire
Vernon, BC
- Full-time
The Administrator supports the daily operations of Okanagan Truck & Fabrication, including administration and billing, purchasing, production scheduling, shipping and receiving. This role…
Added 1 min ago
S
Proposal Specialist
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Customer File Maintenance: Ensure customer files are up-to-date and compliant with team protocols, including ISO standards and Survalent work instructions.
Added 1 min ago
FS
Facilities Manager
Futran Solutions
Aylmer, ON
- Full-time
Oversee the performance, reliability, maintenance, and lifecycle of approximately 200 fleet and equipment assets
Added 1 min ago
RS
Building Attendant
Rundle Schools
Calgary, AB
- $43,675 to $54,593 CAD / year
- Full-time
…This position is responsible for proper security, cleaning, and various maintenance tasks at the school buildings and on the grounds, rental groups, and completing various other facility…
Added 16 mins ago
P
Finance Contracts Analyst
PointClickCare
Mississauga, ON
- Full-time
Reporting directly to the Finance Enablement Manager, the Finance Contracts Analyst plays a critical role in ensuring accurate, compliant, and efficient billing and revenue operations. This…
Added 16 mins ago
OG
Maintenance Technician/Painter
Onni Group of Companies
North Vancouver, BC · Vancouver, BC
- Full-time
Assist with furniture moves, delivery and pick-up of special request items, and complete special maintenance and cleaning assignments from the Housekeeping Supervisor or Operations Manager
Added 16 mins ago
G
Maintenance Supervisor
Greystar
Calgary, AB · Elbow Tower, Calgary, CAN
- Full-time
Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
Added 16 mins ago
TC
Restaurant Management | Leadership
The Canadian Brewhouse
Regina, SK
- Full-time
Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store
Added 31 mins ago
NR
Cleaner - Temporary
Northview Residential REIT
Iqaluit, NU
- Temporary
We are looking for a Cleaner (Temporary) to join our Residential team in Iqaluit, NU. Reporting to the Operations Manager, you are responsible for maintaining the cleanliness, presentation…
Added 31 mins ago
Q
Power Systems Specialist I
Qualus
Bolton, ON
- Full-time
Support field service team on projects involving electrical testing (pre-service and maintenance).
Added 31 mins ago
S
Welder Fitter
Stelco
Lake Erie Works
- Full-time
Punctuality and attendance are extremely important to the success of the operations in general as well as contributing to an overall positive team environment.
Added 31 mins ago
S
Industrial Millwright
Stelco
Lake Erie Works
- Full-time
Punctuality and attendance are extremely important to the success of the operations in general as well as contributing to an overall positive team environment.
Added 31 mins ago
S
Electricians
Stelco
Lake Erie Works
- Full-time
Industrial Electrician Certificate of Qualification (442A); or Construction and Maintenance Electrician Certification of Qualification (309A)

Fire & Flower Inc.

Retail Experience Lead

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 9, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Team leadership
Customer service
Cash management
Conflict resolution
Inventory presentation
Staff supervision
Compliance
Sales software
Data entry
Time management
Communication
Troubleshooting
Alarm systems
Objection handling
Training

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Sales strategies
Compliance
Customer service
Cash management
Staff training
Inventory management
Conflict resolution
Alarm systems
Sales software
Data entry
Team leadership
Product knowledge
Retail management
Onboarding
Time management
Objection handling
Retail standards
Store maintenance

Report this job