Jobs in Canada

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Added 2 months ago
RB
Sr. Analyst, Executive Compensation
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
Successful candidates should be comfortable working onsite 5 days per week in our Toronto office
Added 2 months ago
3D Modeler
EBC Inc.
Mississauga, ON
Initiate the modeling mandate in collaboration with the BIM Coordinator or BIM Manager.
Added 2 months ago
Executive Director, Acute Care Financial Services
Government of Alberta
Edmonton, AB
…will also actively engage and connect executive leadership, program areas, Corporate Finance, Shared Services, and central agencies. As a trusted advisor to senior leaders, you will play a…
Added 2 months ago
AW
Analyste, Soutien à la production - Production Support Analyst
AJ Walter Aviation
Montreal, QC
- Full-time
…and the recommendation of corrective actions in line with the development plan set out below. It acts as a technical resource to technicians on documentation and procedural…
Added 2 months ago
Retail Experience Lead
Fire & Flower Inc.
St. Albert, AB
Escalate team member issues to direct manager.
Added 2 months ago
ACTIVATION AIDE
Southbridge Healthcare LP
Port Hope, ON
Schedule: Day shift (8am-4pm) and evening shifts (11:30am-7:30pm) · Valid driver’s license required
Added 2 months ago
BS
Swim Instructor Toronto Etobicoke Msgua
British Swim School of Toronto West Etobicoke - Canada
Toronto, ON
- $18 to $22 CAD / hour
- Part-time
…School teaching curriculum ensures that each student in our program learns water survival skills and then progresses to propulsion and stroke development in a fun and gentle…
Added 2 months ago
BT
Sales Account Manager
Bumper To Bumper Auto Parts
Halifax, NS · NS · HO - Nova Scotia
- Full-time
We are looking for someone seeking exciting new opportunities as Sales Account Manager for our thriving team in Halifax, NS. The successful person will be an energetic, customer focused,…
Added 2 months ago
MP
Production Manager
Mauser Packaging Solutions
Burlington, ON
- Full-time
Must have Injection Molding experience
Added 1 month ago
Commodity Manager
Mitsubishi Heavy Industries, Ltd.
Mississauga, ON
Work rotating shifts when and as required · Must have problem solving skills and the ability to implement action as a consequence of findings and identifying root causes
Added 2 months ago
MN
Commissioning Manager
Modern Niagara
Vaughan, ON
- Full-time
The commissioning manager provides specialized technical expertise and support on projects. Their role is to assist the project construction team in the development of a commissioning plan…
Added 2 months ago
D
Broker of Record (Commercial Real Estate)
Dexterra
Mississauga, ON
- Full-time
This is an opportunity to influence how a new brokerage is built without carrying responsibility for sales targets, business development activities or operational management.
Added 2 months ago
PC
Transformation Risk and Advisory, Senior Manager, JIRA, AI and Reporting Lead
Pwc Canada
Toronto, ON · Calgary, AB · Ottawa, ON · Vancouver, BC
- Full-time
We are seeking a full-time Senior Manager to join our Transformation Risk & Advisory team as a Jira & PMO Tooling Lead. You will shape and lead the tooling strategy that enables large…
Added 2 months ago
Change of Ownership Representative
Superior Plus Propane Talent Acquisition
Cambridge, ON
Opportunity: A continuous focus on professional development with many opportunities for training & career growth.
Added 2 months ago
SG
Lead Project Manager
ShareWord Global Canada
Guelph, ON
- Full-time
The Lead Project Manager is the primary point-person responsible for collecting and managing all project information to effectively manage project resources, including people and budgets,…
Added 2 months ago
D
Practice Manager - Toronto
dentalcorp
Toronto, ON · Toothworks College Park Dental
- Full-time
…more, along with access to our Employee and Family Assistance…
Added 2 months ago
MI
Production Engineering Technician
Magna International
Guelph, ON
- Full-time
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 2 months ago
MI
Industrial Engineer
Magna International
Guelph, ON
- Full-time
- Must have excellent teambuilding and leadership skills · - Must have proven negotiating skills combined with the ability to handle stressful situations professionally
Added 2 months ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
Kelowna, BC
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 2 months ago
FI
Project Manager
Fero International Inc
London, ON
- Full-time
Reporting to the Director of Projects, the Project Manager plays a pivotal role in leading the planning, execution and delivery of modular construction projects. This individual is…
Added 1 month ago
S
Operations Consultant - Flex
Sephora
Edmonton, AB
- $17 to $20 CAD / hour
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and…
Added 2 months ago
Pharmacy Manager
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Medicine Hat, AB
…banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 2 months ago
KD
Gestionnaire, Omnimarketing / Assoc Manager, Omni Marketing
Keurig Dr Pepper
Mississauga, ON · Montreal, QC,CA
- Full-time
Added 2 months ago
V
Sr Specialist, Adversary Detection,Cyber Threat Intelligence & Threat Hunting
Vale
Canada
- Full-time
Reporting to the Senior Manager, Cyber Defense & Incident Response, this role serves as the technical cornerstone of our Cyber Defense program. You will be responsible for ensuring our…
Added 2 months ago
LT
Manufacturing Technologist
LMI Technologies
Vancouver, BC
- Full-time
Growth & Development: An annual Education Support Program for training and professional growth, plus annual performance reviews.

Fire & Flower Inc.

Retail Experience Lead

St. Albert, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Aug 14, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and supervising staff. They ensure high standards of customer service, manage cash, and act as a primary resource for compliance and product education.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Inventory management
Communication
Time management
Organizational skills
Data entry
Troubleshooting
Compliance
Product knowledge
Sales strategy
Team leadership

Benefits

Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Store management
Compliance
Customer service
Cash handling
Sales principles
Team leadership
Conflict resolution
Inventory presentation
Security alarm systems
Sales software
Data entry
Onboarding
Training
Provincial Cannabis Certification
Retail sales
Time management
Organizational skills
Product knowledge

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Work requirements

Jobs in Canada