Find work in Canada.

555,122 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
SD
Assistant Front Store Manager
Shoppers Drug Mart
North Vancouver, BC
- Full-time
…personal service, and a strong commitment to meeting health and wellness needs. Shoppers Drug Mart emphasizes individual customer satisfaction and believes lasting success comes from…
Added 11 mins ago
LT
Talent Acquisition Specialist/Sourcer
LMI Technologies
Burnaby, BC
- Full-time
Hiring Manager Partnership: Collaborate with hiring managers and technical team leads to understand role requirements, align on candidate profiles, and provide regular updates on pipeline…
Added 1 hour ago
CE
Architectural Project Manager
Colliers Engineering & Design
UNAVAILABLE, Ontario
- Full-time
MG2, an affiliate of Colliers Engineering & Design is currently looking for an Architectural Project Manager to join our Client Programs Market team in Toronto, ON! You will be working in…
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 1 hour ago
C
Spécialiste de remboursement Bilingue/Reimbursement Specialist
Cencora
Quebec, QC
- Full-time
Daily and ongoing communication with Program Manager / Associate Program Manager for new and existing projects;
Added 2 hours ago
GF
Corporate Account Manager - Toronto or Southwestern ON
GoodLife Fitness
London, ON
- Full-time
The Corporate Account Manager role is responsible for generating revenue for GoodLife Fitness by establishing new business-to-business partnerships within an assigned territory for GoodLife…
Added 3 hours ago
K
Seasonal Sales Associate (Devonshire Mall)
Knix
Windsor, ON
- $18.95 CAD / hour
- Temporary
Health - Access to a mental health & wellness platform that offers therapy and coaching sessions
Added 3 hours ago
K
Seasonal Sales Associate (McArthur Glen)
Knix
Richmond, BC
- $19.7 CAD / hour
- Temporary
Health - Access to a mental health & wellness platform that offers therapy and coaching sessions
Added 4 hours ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Wellness matters, our Employee Assistance program is free and confidential to all employees and family members.
Added 4 hours ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 4 hours ago
BC
Occupational Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 4 hours ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Wellness matters, our Employee Assistance program is free and confidential to all employees and family members.
Added 4 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 4 hours ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 4 hours ago
BC
Registered Practical Nurse - Integrated Stroke Unit
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 4 hours ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 4 hours ago
BC
Social Worker
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 4 hours ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 4 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 4 hours ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Wellness matters, our Employee Assistance program is free and confidential to all employees and family members.
Added 4 hours ago
SD
Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new…
Added 4 hours ago
BV
Talent Acquisition & HR Manager
Big Viking Games
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
We are hiring a Talent Acquisition & HR Manager to own hiring end to end and run the day-to-day HR operations that keep our people experience consistent and compliant. You will report to…
Added 5 hours ago
BC
Personal Support Worker - Surgical (B5)
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 5 hours ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 5 hours ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Wellness matters, our Employee Assistance program is free and confidential to all employees and family members.

Fire & Flower Inc.

Retail Experience Lead

Westlock, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 14, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Team leadership
Inventory management
Compliance
Communication
Time management
Organizational skills
Troubleshooting
Sales software
Data entry
Objection handling
Alarm systems

Benefits

Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Cash management
Staff supervision
Customer service
Compliance
Product knowledge
Sales strategies
Alarm systems
Conflict resolution
Onboarding
Training
Retail sales principles
Data entry
Time management
Provincial Cannabis Certification
Inventory presentation
Team leadership
Objection handling
Retail management

Report this job