Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
WR
HRBP Talent Acquisition (Permanent FT)
Waterloo Regional Police Service
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- $88,084 to $103,628 CAD / year
- Full-time
Create an agile and responsive recruitment approach that enhances both the candidate and hiring manager experience throughout the hiring process.
Added 8 mins ago
Human Resources Business Partner Talent Acquisition
Region of Waterloo
Cambridge, ON
Create an agile and responsive recruitment approach that enhances both the candidate and hiring manager experience throughout the hiring process.
Added 23 mins ago
TC
Extended Health Care Claims Auditor - 12 Months Contract -- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
Graduate of an accredited pharmacy education program; RPhT. designation is preferred
Added 36 mins ago
AC
Manager, Capital Planning
Alimentation Couche-Tard
Laval, QC
- Internship
Reporting to the Director, Capital Planning & Governance, the Manager, Capital Portfolio & Governance plays a key role in improving how capital is allocated, monitored, and redeployed…
Added 36 mins ago
SF
CHEF D’ÉQUIPE, GESTION DES COMMANDES – OPÉRATIONS DE VENTE AU DÉTAIL // TEAM LEAD, RETAIL OPERATIONS ORDER MANAGEMENT
SharkNinja France
Montreal, QC
- Full-time
Added 36 mins ago
A
Senior Product Manager
Affinity
Kelowna, BC
- Contract
On behalf of our public sector client, Affinity is seeking a Senior Product Manager for its Digital Experience team. The team is building its own digital tools, including new intranets and…
Added 37 mins ago
SN
Seasonal Team Leader, Coquitlam Centre
Saje Natural Wellness | Retail
Coquitlam, BC
- Contract
…there. </p><h3><br>The impact you'll make:</h3><p>Reporting to the Store Manager, Retail Team Leaders drive our mission first-hand with our customers: you connect people to the healing…
Added 37 mins ago
GI
Shift Supervisor
Goodwill Industries Ontario Great Lakes
Waterloo, ON
- $43,000 to $46,000 CAD / year
- Full-time
The Community Store Shift Supervisor is responsible for assisting the Store Manager and Assistant Manager in the day-to-day running of the Donated Goods retail store. The Shift Supervisor…
Added 37 mins ago
GI
Retail Production Associate
Goodwill Industries Ontario Great Lakes
Stratford, ON
- Up to $18.5 CAD / hour
- Part-time
Individual personal and professional development support with Life Coach & Employee Assistance Program.
Added 37 mins ago
HH
Pre-Owned Sales Manager
HSC Holdings Inc
Oakville, ON
- $150,000 to $200,000 CAD / year
- Full-time
Mercedes-Benz Oakville is presently seeking to hire Pre-Owned Sales Manager to join our fantastic team!
Added 51 mins ago
DB
Heavy Civil Superintendent - North-Eastern Ontario
Demathieu Bard Canada
Temiskaming Shores, ON
- $140,000 to $160,000 CAD / year
- Full-time
…challenging projects. As the general contractor, construction manager, and/or project manager, CDB continues to successfully deliver complex and challenging projects, particularly heavy…
Added 51 mins ago
WT
Customer Care Representative
Wentworth Technologies
Mississauga, ON
- Full-time
Reporting to the Customer Experience Manager, the Customer Care Representative supports Amhil customers through accurate order management, timely service communication, e-commerce…
Added 1 hour ago
TI
Heavy Civil Superintendent - North-Eastern Ontario
Technopref Industries Inc.
Temiskaming Shores, ON
- Full-time
…challenging projects. As the general contractor, construction manager, and/or project manager, CDB continues to successfully deliver complex and challenging projects, particularly heavy…
Added 1 hour ago
TC
Network Administrator
Toyota Canada Inc.
Toronto, ON
- Full-time
Reporting to the Manager of Infrastructure & Support Services, you'll play a key role in supporting and maintaining our network infrastructure, adhering to network standards and best…
Added 1 hour ago
LL
DIETARY AIDE, CASUAL
Lifetimes Limited Partn
Walkerton, ON
- $18.31 CAD / hour
The Dietary Aide reports to the Culinary Services Manager and is expected to demonstrate commitment to resident safety by preparing and/or serving meals directed by the cook for individual…
Added 1 hour ago
LL
DIETARY SERVER, CASUAL
Lifetimes Limited Partn
Windsor, ON
- $19.28 CAD / hour
The Dietary Aide reports to the Culinary Services Manager and is expected to demonstrate commitment to resident safety by preparing and/or serving meals directed by the cook for individual…
Added 1 hour ago
LL
GUEST ATTENDANT, PART-TIME
Lifetimes Limited Partn
Tillsonburg, ON
- Part-time
The Guest Attendant reports to the Health and Wellness Manager or designate and provides residents with physical and personal care needs to a high-quality standard and with sensitivity.…
Added 1 hour ago
LL
GUEST ATTENDANT, CASUAL
Lifetimes Limited Partn
Gravenhurst, ON
- $18.15 CAD / hour
Guest Attendant reports to the Health and Wellness Manager or designate and provides residents with physical and personal care needs to a high-quality standard and with sensitivity.…
Added 1 hour ago
E
Valve Assembler
Emerson
Brantford, ON
- Full-time
…parental leave (maternal and paternal), Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance…
Added 1 hour ago
E
Engineer in Training I Infrastructure Planning
Enbridge
Edmonton, AB · Calgary, AB
- Full-time
A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance, and disability.
Added 1 hour ago
Specialist, Procurement
CONA Services
Brampton, ON
…strategic thinking. This position reports directly into the Senior Manager, Manufacturing…
Added 1 hour ago
Specialist, Procurement
CONA Services
Brampton, ON
…strategic thinking. This position reports directly into the Senior Manager, Manufacturing…
Added 1 hour ago
Technical Program Manager, Systems Engineering
Tenstorrent
Toronto, ON
We are looking for a Technical Program Manager to help turn advanced hardware systems into reliable, production-ready products. In this role, you will lead the post-silicon productization…
Added 1 hour ago
BC
Program Assurance Technical Coordinator
Bantrel Co.
Toronto, ON
- $113,000 to $163,000 CAD / year
- Full-time
We currently seeking a qualified Program Assurance Technical Coordinator to join our Infrastructure team, based out of Toronto, ON. The Program Assurance Technical Coordinator assist the…
Added 1 hour ago
P
Associate Director, Compliance
Purpose
Toronto, ON
- Full-time
…day to day management of Compliance resources, establishes program standards and quality controls, and escalates material, complex or unresolved matters. The role maintains independent…

Fire & Flower Inc.

Retail Experience Lead

Oshawa, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 21, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

Lead assigned shifts by opening and closing the store, supervising staff, managing cash, and maintaining store appearance and product presentation. Deliver excellent customer service, support sales goals and staff training, reinforce compliance and company standards, and escalate employee or customer issues to the store manager.

Requirements

Requires at least two years of retail experience, a high school diploma or GED, customer service experience, a clear criminal record, and provincial cannabis certification. Candidates should have strong retail, communication, leadership, cash management, conflict resolution, organizational, and technology-adaptation skills.

Skills

Retail Sales
Staff Supervision
Customer Service
Cash Management
Conflict Resolution
Communication
Employee Training
Product Knowledge
Sales Strategy
Compliance
Security Alarm Systems
Sales Software
Data Entry
Organization
Time Management
Troubleshooting

Benefits

Wellness Program
Mental Health Resources
Internal Learning And Development Programs
Team Member Discount
Perkopolis Perks
GoodLife Perks
Internal Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Cannabis Retail
Retail Sales
Customer Service
Staff Supervision
Cash Management
Store Opening And Closing
Security Alarm Systems
Product Presentation
Product Knowledge
Sales Strategies
Sales Targets
Employee Onboarding
Employee Training
Continuous Education
Compliance
Provincial Cannabis Certification
Customer Complaints
Conflict Resolution
Sales Software
Data Entry
Administrative Duties
High School Diploma
GED
Criminal Record Check

Report this job