Find work in Canada.

495,277 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
MS
AI Platform & Engineering Lead (Hybrid) / Chef(fe), Plateforme et ingénierie de l’IA (hybride)
Morgan Stanley
Montreal, QC
- Full-time
We’re seeking someone to join our team as an AI Platform & Engineering Lead in IST Operational Management to handle divisional GenAI use cases, including business use case enablement,…
Added 13 mins ago
EV
Lead, Projects
Elk Valley Resources
Sparwood, BC
- $108,000 to $126,000 CAD / year
Reporting to the Senior Lead, Projects, the Lead, Projects is responsible for the management and execution of predominantly instream projects to support fish and fish habitat planning and…
Added 13 mins ago
B
Manager, Dynamics 365 F&O Consulting
BDO
Vancouver, BC · Hamilton, ON · Ottawa, ON · Toronto, ON
- Full-time
Assist in development & implementation of new service offerings
Added 13 mins ago
A
AI Associate Principal - Radioconjugate Discovery
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
End-to-end solution delivery: Lead the full lifecycle from problem definition and data exploration through prototyping, model or algorithm development, validation, implementation, user…
Added 13 mins ago
Sr Underwriter, Surety
Aviva
Vancouver, BC
Underwriting: Lead the underwriting and management of a diverse Contract Surety portfolio within your assigned region. You will apply sound underwriting judgment to assess risk, support…
Added 13 mins ago
J
Assistant Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems…
Added 27 mins ago
E
Planning & Scheduling Coordinator
EllisDon
Edmonton, AB
- Full-time
Assist in development of a full Critical Path Method (CPM) logic generated baseline schedules for projects.
Added 27 mins ago
Consumer & Market Intelligence Manager
Nestle Operational Services Worldwide SA
Montreal, QC
As Consumer & Market Insights Manager, you will report to the Insights & Analytics Manager, and you’ll shape and lead the integrated insights agenda for Nespresso Canada, transforming…
Added 27 mins ago
MP
Real Estate Agent – No Experience Needed (Dubai)
McCone Properties
Winnipeg, MB
- Full-time
No. 1 lead generator on Property Finder - leads handed to you every day
Added 27 mins ago
TC
Human Resources Director
Trenton Cold Storage
Trenton, ON
- Full-time
Lead HR budgeting, including workforce-related costs, training and development, benefits, and other departmental expenses. Monitor spending and identify opportunities for cost management.
Added 27 mins ago
RH
Accounting Supervisor, Boutique CPA firm (Review Engagements/Notice to Reader/Tax)
Robert Half
London, ON
- $95,000 to $115,000 CAD / year
- Full-time
Lead and support assurance engagements for a range of clients, ensuring work is completed accurately and in accordance with industry standards.
Added 27 mins ago
RH
Senior Accountant
Robert Half
Grand Bend, ON
- $75,000 to $100,000 CAD / year
- Full-time
Lead month-end and year-end close processes, including journal entries and account reconciliations
Added 42 mins ago
IF
Solution Designer
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…within a caring and trusted organization. Here, people and their development are at the heart of our priorities, fostering an environment where collaboration and innovation can…
Added 42 mins ago
W
Technical Sales Representative- Bearings, Power Transmission
Wajax
ON · Stoney Creek, ON
- Full-time
Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers
Added 42 mins ago
AS
Personal Banking Officer
Alterna Savings
Ottawa, ON
- Full-time
The Personal Banking Officer is the lead role involved in outbound, banker-initiated contact of members using in branch renewal lists, branch and marketing lead lists. The focus of this…
Added 42 mins ago
C
Lead Information Security Analyst, Vulnerability and External Attack Surface Management (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
CBC/Radio-Canada is seeking a Lead Analyst, Vulnerability and External Attack Surface Management, to optimize the Corporation’s vulnerability management program and design, build and deploy…
Added 42 mins ago
P
Senior Marketing Manager
PwC
Toronto, ON
- Full-time
As a Senior Marketing Manager, you will lead the development and delivery of integrated B2B marketing strategies that advance PwC Canada’s business priorities. You will partner with senior…
Added 42 mins ago
CI
HR Operations Advisor
Calian in Space & Technology
Kingston, ON
- Full-time
…contribute to international hiring and mobility activities, and lead targeted process improvements and HR…
Added 42 mins ago
AC
Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
Lead and coach Vialto teams, recognizing their strengths and personal development needs, while building an atmosphere of trust.
Added 42 mins ago
KB
HR & Safety Manager
KingFisher Boats Inc.
Vernon, BC
- $90,000 to $120,000 CAD / year
- Full-time
Lead the performance management process and support leadership development initiatives.
Added 42 mins ago
M
Senior Product Designer
Mission.dev
ON · Ontario, Canada
- $180,000 to $250,000 USD / year
- Full-time
Mission is a platform for hiring, vetting and managing software development talents. It enables our clients to connect with the world’s best talent to build mission-critical software…
Added 42 mins ago
R&
Program Manager
Robertson & Company Ltd.
Toronto, ON
- Contract
Lead strategies and actions to manage change impacts and support roll-out of PHDU-enabled delivery practices
Added 42 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…identify opportunities to simplify and standardize operations and lead the development and implementation of improved processes, dashboards, reporting tools and practical automation…
Added 42 mins ago
S
Mechanical Design Engineer
SMARTFOX
ON · Ontario, Canada
- $80,000 to $120,000 CAD / year
- Full-time
Build and test prototypes, run tolerance stack-ups, and lead design reviews, FMEAs, and root-cause investigations
Added 42 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Lead discovery and requirements-gathering sessions with business and technology stakeholders.

Fire & Flower Inc.

Retail Experience Lead

Aurora, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 26, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Inventory management
Team leadership
Communication skills
Time management
Problem solving
Compliance
Product knowledge
Sales strategy
Data entry
Alarm systems
Objection handling

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Customer Service
Cash Management
Compliance
Inventory
Leadership
Staff Supervision
Conflict Resolution
Alarm Systems
Onboarding
Training
Product Knowledge
Retail Operations
Data Entry
Time Management
Sales Strategy
Team Motivation
Retail Standards

Report this job