Find work in Canada.

495,277 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Georgetown, ON
- Part-time
…and escalate cash or technical issues to the Customer Service…
Added 13 mins ago
General Duty Nurse (N2) - Emergency - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 13 mins ago
OF
Kitchen Staff
Opaa! Food Management
Ottawa, ON
- Internship
Opaa! Food Management, Inc. operates across 10 states. Our pay rates vary depending on state and position. Please apply, and a Hiring Manager will discuss pay with you in more detail.
Added 28 mins ago
TH
Receiving Associate Part Time - OAKVILLE TRAFALGAR
The Home Depot
Canada
- Part-time
Breaking down and disposing of trash by end of shift.
Added 28 mins ago
TH
Order Picker Part Time - OAKVILLE TRAFALGAR
The Home Depot
Canada
- Part-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 28 mins ago
TH
Receiving Associate Part Time (CARLETON PLACE)
The Home Depot
Carleton Place, ON
- Part-time
Breaking down and disposing of trash by end of shift.
Added 28 mins ago
WO
Team Lead
Workwear Outfitters
Ottawa, ON
- Full-time
Assist the store manager by setting the target and goals for the day/shift when associates arrive for work.
Added 28 mins ago
RA
Prototype Assembler 2P- 2nd shift
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
…work on the manufacturing team in Cambridge, Ontario on 2nd shift, supporting production activities, continuous improvement initiatives, and cross-functional manufacturing…
Added 28 mins ago
RA
Prototype Assembler 1P - Afternoon Shift
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
…Supervisor and work onsite in Cambridge, Ontario on the afternoon…
Added 28 mins ago
RA
Prototype Assembler 2P- 2nd shift
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
…work on the manufacturing team in Cambridge, Ontario on 2nd shift, supporting production activities, continuous improvement initiatives, and cross-functional manufacturing…
Added 28 mins ago
A
Sales & Service Lead (Full-Time) - Royalmount
ALO
Mont-Royal, QC
- Full-time
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and…
Added 28 mins ago
S
Shift Supervisor / Institutional Cook - Minimum and Medium Security Units
Sanya’k̓ula
Port Coquitlam, BC
- Full-time
Supervises the day-to-day work of a shift by methods such as coordinating the work flow in the kitchen and maintaining shift food production and schedules; providing work direction,…
Added 28 mins ago
RL
Recycling Auditor
Reverse Logistics Group (RLG)
Brampton, ON
- Full-time
This position reports to the Manager, CCS Recycling Operations but will be directly supervised by the Supervisor, Compositional Assessment, and Team Leads. The role involves working closely…
Added 28 mins ago
P
Customer Service Manager
PolicyAdvisor
Oakville, ON
- $60,000 to $70,000 CAD / year
- Full-time
We are looking for a talented Customer Service and Operations manager interested in a high growth role at an early stage, well-funded startup. Our team is small, but growing, so your role…
Added 42 mins ago
Maintenance Shift Lead
Chudleigh's Bakery
Milton, ON
Hours: 3:00pm - 11:30pm. Candidates must be available to work weekends and flexible shift schedules supporting 15- and 17-hour production operations. Shift start and end times may vary…
Added 42 mins ago
Machine Operator
Give and Go Prepared Foods
Brampton, ON
Under the general supervision of the Area Leader, Production Supervisor and/or Plant Manager; the Machine Operator will be responsible for ensuring the equipment is operated correctly by…
Added 42 mins ago
Phonathon Team Leader Fall 2026 / Chef d'équipe phonathon automne 2026
McGill University
Mont-Royal, QC · Les Cours Mont Royal
Compiles and tracks student callers’ incentives, statistics from shift and other data points in excel reports.
Added 42 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Sherbrooke, QC
- Full-time
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 42 mins ago
SB
Assistant Manager
Splitsville Bowl
Saskatoon, SK
- Full-time
Are you a highly motivated, engaging manager?
Added 42 mins ago
A
Sales & Service Lead (Full-Time) - Royalmount
ALO
Montreal, QC
- Full-time
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and…
Added 42 mins ago
BV
JUNIOR ASSISTANT MANAGER
Bikini Village
Calgary, AB
- Full-time
Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends).
Added 42 mins ago
SB
Assistant Manager
Splitsville Bowl
Waterloo, ON
- Full-time
Are you a highly motivated, engaging manager?
Added 42 mins ago
S
ES-NU26-58 Administrative Assistant, IES
Springboard
Toronto, ON · Scarborough, ON
- Full-time
Monday to Friday, 8-hour shift from 9:00 AM - 5:00 PM (five days per week in-office), based on operational needs. Schedules are subject to change to meet departmental needs.
Added 58 mins ago
MG
Washer - Equipment - IOL Kearl
Mikisew Group
Fort McMurray, AB
- Full-time
…Work Averaging Arrangement), consisting of 12 hours/day with a shift cycle of 14 days on, 14 days…
Added 58 mins ago
W
Intensive Case Manager
Wesley
ON · Halton Region, Ontario
- Full-time
We are seeking a dynamic, highly motivated Intensive Case Manager who demonstrates our values of compassion, accountability, responsiveness and empowerment; to our clients, families and…

Fire & Flower Inc.

Retail Experience Lead

Aurora, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 26, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Inventory management
Team leadership
Communication skills
Time management
Problem solving
Compliance
Product knowledge
Sales strategy
Data entry
Alarm systems
Objection handling

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Customer Service
Cash Management
Compliance
Inventory
Leadership
Staff Supervision
Conflict Resolution
Alarm Systems
Onboarding
Training
Product Knowledge
Retail Operations
Data Entry
Time Management
Sales Strategy
Team Motivation
Retail Standards

Report this job