Find work in Canada.

508,432 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
SG
Mining Engineering Co-op
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Skeena Gold + Silver Limited is a Canadian mining company with a portfolio of exploration and development projects located in northwest British Columbia, Canada. Our current focus is on the…
Added 7 mins ago
WO
Organizational Development Coordinator
William Osler Health System
Brampton, ON
- Contract
Reporting to the Manager, Organizational Development, the Organizational Development Coordinator is the first level point-of-contact in Organizational Development, receiving a variety of…
Added 7 mins ago
UH
Ward Clerk
University Health Network
Toronto, ON
- Part-time
Experience working in a Microsoft Office software environment
Added 7 mins ago
B
QA Analyst
BMO
Toronto, ON · BMOPLACE
- Full-time
…Works collaboratively with business/groups on the strategic development, execution and measurement of traditional and non-traditional customer-focussed advertising, production,…
Added 7 mins ago
EC
Profit Centre Manager
EMCO Corporation
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
Participate in industry-leading training and development programs.
Added 7 mins ago
EC
Profit Centre Administrator
EMCO Corporation
Nisku, AB
- Part-time
…team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have…
Added 7 mins ago
EC
Material Handler
EMCO Corporation
Surrey, BC
- Full-time
…team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have…
Added 7 mins ago
EC
Profit Centre Admin
EMCO Corporation
Calgary, AB
- From $18 CAD / hour
- Part-time
…team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have…
Added 7 mins ago
AC
Digital Experience Developer, Campaign Operations
Air Canada
Dorval, QC
- Full-time
We are looking for a Digital Experience Developer to join the Digital Production team and take ownership of the development and delivery of promotional digital experiences across email, web…
Added 22 mins ago
D
Senior Manager, Technology Procurement
Deloitte
Toronto, ON
- Full-time
Deloitte Global is looking for a Senior Manager of Technology Procurement that leads global category strategy development, sourcing, negotiations and contracting within a group of…
Added 22 mins ago
S
Quality Systems Specialist
SCIEX
Vaughan, ON
- Full-time
This position reports to the Senior Manager, QMS, and is part of the Quality Assurance & Regulatory Affairs Team located in Concord, Ontario and will be an on-site role.
Added 22 mins ago
TU
Research Assistant
The University of British Columbia
Vancouver, BC
- $4,845.17 to $5,713.66 CAD / month
- Full-time
This research assistant position will provide research-oriented support to the BC Injury Research and Prevention Unit, the Data Manager and Biostatistician.
Added 22 mins ago
L
5726 - Assistant Store Manager FT
Lids
Sudbury, ON · Greater Sudbury, ON
- $20 USD / hour
- Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 22 mins ago
D
Branch Manager
Dexter
Regina, SK
- Full-time
Our Regina branch is built around parts and service for trucks and trailers. As Branch Manager, you’ll lead the branch end to end: parts sales, the service shop, customer service, the…
Added 22 mins ago
O
Lead Quality Assurance Developer
OpenText
Waterloo, ON
- Full-time
The Capture Group of OpenText Enterprise Content Management platforms division is focusing on the development and maintenance of the Capture product line. The Capture technology transforms…
Added 22 mins ago
O
Sr. Software Developer
OpenText
Richmond Hill, ON
- Full-time
A Development role at OpenText is more than just a job; it's an opportunity to impact lives. As a key contributor, you'll be instrumental in constructing cutting-edge Information Management…
Added 22 mins ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Toronto, ON
- Full-time
The RBC Dominion Securities is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by…
Added 22 mins ago
E
Vehicle Lot and Logistics Supervisor
EBlock
Oshawa, ON
- $65,000 to $75,000 CAD / year
- Full-time
…decisions. One hour you're reviewing SLA metrics with your Regional Manager; the next you're boosting a battery in a snowbank or getting a delivery out the door. If you know cars and love…
Added 22 mins ago
SI
AI Product Owner
Supra ITS
Mississauga, ON
- Full-time
Custom agent development in the UI: guardrails, approval workflow and promotion path so business users can build agents without creating shadow IT
Added 22 mins ago
Tavern United Assistant Manager
Canad Inns
Winnipeg, MB
…guest experiences? Tavern United is looking for an Assistant Manager to support our team in delivering top-notch service and keeping the energy…
Added 22 mins ago
A
Team Lead, Transportation Infrastructure
AtkinsRéalis
Calgary, AB
- Full-time
Lead and develop transportation engineering teams through recruitment, performance management, resource planning, and staff development.
Added 22 mins ago
CS
Culinary Manager
Cogir Senior Living
Ottawa, ON · Astoria Senior Apartments
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 22 mins ago
CS
Culinary Manager- 6 Month Contract
Cogir Senior Living
Calgary, AB · Chateau Renoir
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 23 mins ago
CS
Office Manager
Cogir Senior Living
Ottawa, ON · Astoria Senior Apartments
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and Support Office teams, who will provide…
Added 23 mins ago
T
Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset
TD
Vancouver, BC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Fire & Flower Inc.

Retail Experience Lead

Winnipeg, MB, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.
Must be available in the evenings for closing shifts

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Customer service
Cash management
Team supervision
Conflict resolution
Inventory management
Communication
Time management
Organizational skills
Troubleshooting
Sales software
Data entry
Compliance
Product knowledge
Objection handling
Security alarm systems

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Customer Service
Cash Management
Compliance
Team Leadership
Inventory
Operations
Conflict Resolution
Data Entry
Security Systems
Training
Onboarding
Product Knowledge
Retail Management
Sales Strategies
Time Management
Organizational Skills
Communication

Report this job