Find work in Canada.

501,117 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
BH
Registered Practical Nurse, Mobile Team
Bruyère Health
Ottawa, ON
- Full-time
Professional development and learning opportunities
Added 9 mins ago
Environment Inspector (Inspector (Specialist) 3)
The Government of Nova Scotia
Amherst, NS
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Added 9 mins ago
Business Systems Analyst (Computer Services Officer 3)
The Government of Nova Scotia
Halifax, NS
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Added 9 mins ago
Lawyer 1-3 (Family Law)
The Government of Nova Scotia
Halifax, NS
Presenting information about government and law to the public generally or as part of a consultation process for public policy development; and
Added 9 mins ago
Internal Communications Specialist, Service Lines (12-month contract)
EY
AB · Vancouver, BC · Toronto, ON · Montreal, QC · Calgary, AB
Familiarity with AI tools and their application in communications is preferred.
Added 9 mins ago
GT
Senior Electrical Engineer
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
Reporting to the Director of ISE, the Senior Electrical Engineer will support the design, development, and integration of advanced electrical systems for subsea vehicles, including AUVs,…
Added 9 mins ago
GT
Control Systems Engineer
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
The Control Systems Engineer is responsible for the design, development, testing and integration of in-house and 3rd party control electronics, firmware, real time control algorithms and…
Added 9 mins ago
GT
Intermediate Electrical Technologist
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
Assist in the design and development of electrical systems; including high voltage electric motor control circuits, low voltage micro-controller PCB’s and signal interface panels
Added 9 mins ago
GT
Senior Software Developer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
…contribute to best practices and drive continuous improvement across development processes and product…
Added 9 mins ago
C
Addictions Counsellor
CMHA
ON
- Full-time
Added 9 mins ago
R
Senior Fullstack Developer (Ruby on Rails / React)
RewardOps
Toronto, ON
- Full-time
…with expertise in Ruby on Rails and React to join our talented development team and help drive our mission to deliver exceptional software products. You will be at the forefront of our…
Added 9 mins ago
CH
Homeless Management Information Support Specialist
Calgary Homeless Foundation
Calgary, AB
- Full-time
…sector through strategic leadership, forward-thinking capacity development, and hands-on, day-to-day…
Added 9 mins ago
M
IT Support Specialist
Maple
Toronto, ON
- Full-time
In this position, you'll resolve technical requests, configure and ship hardware, manage application access, maintain precise inventory records, and refine the processes that make IT…
Added 9 mins ago
EV
Coordinator, Environment
Elk Valley Resources
Elkford, BC
- $96,000 to $113,000 CAD / year
…British Columbia. We are committed to responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 9 mins ago
A
Project Lead - DNNP
AtkinsRéalis
Oshawa, ON
- Full-time
…staff with appropriate skills and establishing training and development programs suitable for the work. This generally requires close coordination with functional managers from various…
Added 9 mins ago
C
Android Senior Developer - OTT Team (French Services) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
…role is to ensure the smooth execution of product front-end development and coordinate the technical work required to deliver requested features, while adhering to the standards and…
Added 9 mins ago
S
Associate Applications Engineer
Semtech
Burlington, ON · CAN - Burlington, ON
- Full-time
…prove, optimize, and support our products in the customer’s application, with a focus on customer support and new product introduction (NPI) support. The Applications Engineering function…
Added 9 mins ago
R
Client Advisor Intern
RBC
Thunder Bay, ON
- Part-time
Excellent career development and access to a variety of job opportunities across business and geographies
Added 9 mins ago
A
SOC Specialist (L1/L2 - Secret Cleared)
Accenture
Ottawa, ON
- Full-time
…within. We blend risk strategy, digital identity, cyber defense, application security and managed service solutions to rethink the entire security…
Added 9 mins ago
Nurse B - Community Mental Health Nurse
HealthCareersInSask.ca
Regina, SK
…will provide nursing leadership and clinical expertise in the development and maintenance of community mental health and addiction treatment programs, and ensure nursing practice standards…
Added 9 mins ago
M
Senior Software Developer
MNP
AB · Calgary, AB
- Full-time
Make an impact with our Technology - Development team as a Senior Software Developer. This diverse team of tech-savvy builders and problem solvers embraces digital transformation, and the…
Added 9 mins ago
O
Property Administrator
OMERS
Toronto, ON · Head Office Toronto
- Full-time
Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.
Added 9 mins ago
T
Solution Architect III
TD
London, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 9 mins ago
T
Full Stack Architect
TD
London, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 9 mins ago
T
Personal Banker Trainee
TD
Brampton, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Fire & Flower Inc.

Retail Experience Lead

Mississauga, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 26, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead oversees daily store operations, including opening and closing procedures, staff supervision, and cash management. They act as a knowledge resource to ensure high standards of customer service, compliance, and product presentation.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Staff supervision
Cash management
Customer service
Conflict resolution
Inventory management
Compliance
Team leadership
Communication
Troubleshooting
Time management
Alarm systems
Sales software
Data entry
Objection handling
Training

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Store management
Customer experience
Compliance
Sales strategies
Team onboarding
Cash handling
Security systems
Product knowledge
Conflict resolution
Retail sales principles
Inventory presentation
Staff training
Administrative duties
Sales targets
Policy enforcement
Retail industry
Provincial cannabis certification

Report this job