Find work in Canada.

501,830 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
UT
Senior Analyst, Accounting & Tax-French #26-27224
US Tech Solutions
Laval, QC
- $31 USD / hour
- Contract
You are responsible for the working capital budget—specifically inventory, accounts receivable, and accounts payable—and will produce, optimize, and streamline the necessary…
Added just now
E
Comptable/Accountant
Evlv
Montreal, QC · Greater Montreal Metropolitan Area
- $80,000 to $95,000 CAD / year
- Full-time
Prepare journal entries and perform required reconciliations, including sales, accounts receivable, accounts payable, inventory, accruals, and other related accounts.
Added just now
M
MEC North Vancouver - General Manager
MEC
North Vancouver, BC
- $89,500 to $112,200 CAD / year
- Full-time
…performance, culture, and operational excellence of the store. You lead through others - setting clear expectations, building leadership capability, and holding the Senior Staff Team (SST)…
Added just now
TN
Live Entertainment Marketing Specialist
True North Sports + Entertainment
Winnipeg, MB
- Full-time
Lead the planning, development, and execution of a variety of deadline-driven marketing/advertising campaigns for assigned events, ensuring effective utilization and management of budgets…
Added 14 mins ago
Meat & Seafood - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Estevan, SK
…operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other…
Added 14 mins ago
Manufacturing - Shop Technician Hybrid
Beyond Energy Services & Technology
Blackfalds, AB
Assist in monthly inventory counts and maintain accurate inventory records through manual and computerized systems.
Added 14 mins ago
FOH Management - Events Manager
Northland Properties
Toronto, ON
The number one focus of each member of the management team is to lead a great shift. Leading a great shift
Added 14 mins ago
COOK
Southbridge Healthcare LP
Ottawa, ON
Proven ability to provide direction and lead others within a busy environment.
Added 14 mins ago
LC
Produce Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Halifax, NS
- Full-time
- Lead, coach and motivate colleagues to achieve success and foster colleague growth
Added 14 mins ago
L
Instrumentation Technician
Linde
Thunder Bay, ON
- Full-time
Order replacement parts and components, maintain critical spare parts inventory, and keep control systems databases up to date
Added 14 mins ago
JI
Project Manager, Inbound Logistics
J.D. Irving, Limited
Dartmouth, NS
- Full-time
As a Project Manager, Inbound Logistics, you will lead high-impact supply chain projects focused on inbound transportation, warehousing, and inventory management. Working with internal…
Added 14 mins ago
JI
Paint Associate
J.D. Irving, Limited
Moncton, NB
- Part-time
Maintain store standards, including inventory and merchandising.
Added 14 mins ago
JI
Yard Associate
J.D. Irving, Limited
Moncton, NB
- Part-time
Load, unload, replenish, and restock inventory in the yard.
Added 14 mins ago
R
Quality Control Supervisor
ROBINSON
Calgary, AB
- Full-time
Lead inventory control and quality assurance activities to maintain high levels of inventory accuracy and operational excellence across the Distribution Centre.
Added 14 mins ago
SD
Front Store Manager
Shoppers Drug Mart
Windsor, ON
- Full-time
…monitors sales, implements promotional activities, and manages inventory, including ordering and loss prevention. Day-to-day responsibilities also include resolving customer concerns,…
Added 14 mins ago
RN
Sales Planning & Strategy Manager
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
Partners with Demand Planning and Operations to reconcile sales inputs with demand forecasts, inventory availability, production lead times and capacity constraints.
Added 14 mins ago
UT
Senior Specialist Supply Chain Planning and Optimization-French # 26-27220
US Tech Solutions
Laval, QC
- $29.6 USD / hour
- Contract
…while at the same time meeting Client’s financial objectives (inventory, write-off levels and logistics…
Added 14 mins ago
GM
Business Operations & Product Development Manager
Global Medical Products Inc.
Burlington, ON
- Full-time
…improvement, manage commercial and procurement initiatives, and lead the sourcing and regulatory pathway of new medical device products from concept through to market launch and…
Added 29 mins ago
4A
Product Sales Specialist
401 Auto
ON · Niagara, Ontario
- Full-time
Ability to sell from the new and used inventory of multiple locations and multiple manufacturers
Added 29 mins ago
M
Comptable, Inventaire / Accountant, Inventory
McKesson
Montreal, QC
- Full-time
Added 29 mins ago
C
General Manager - Galaxy Moose Jaw
Cineplex
Moose Jaw, SK · GLX Moose Jaw
- Full-time
Manage the inventory and shrinkage of all departments.
Added 29 mins ago
MK
Equipment Operator I
Michael Kors
Montreal, QC
- Full-time
The Equipment Operator II reports to the Distribution Center Outbound Processing Lead. This member of the Distribution Center team operates lift equipment and performs various general…
Added 29 mins ago
MK
Equipment Operator I
Michael Kors
Montreal, QC
- Full-time
The Equipment Operator II reports to the Distribution Center Outbound Processing Lead. This member of the Distribution Center team operates lift equipment and performs various general…
Added 29 mins ago
MK
Cycle Counter
Michael Kors
Montreal, QC
- Full-time
The Cycle Counter reports to Distribution Center Lead and Supervisor. This member of the Distribution Center team must be able to perform each essential duty satisfactorily in a timely…
Added 44 mins ago
A
Coordonateur inventaire
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
As an Inventory Coordinator, you will be at the heart of our finished goods distribution strategy and customer satisfaction efforts. Your essential role will be to replenish finished…

Fire & Flower Inc.

Retail Experience Lead

Mississauga, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 26, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead oversees daily store operations, including opening and closing procedures, staff supervision, and cash management. They act as a knowledge resource to ensure high standards of customer service, compliance, and product presentation.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Staff supervision
Cash management
Customer service
Conflict resolution
Inventory management
Compliance
Team leadership
Communication
Troubleshooting
Time management
Alarm systems
Sales software
Data entry
Objection handling
Training

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Store management
Customer experience
Compliance
Sales strategies
Team onboarding
Cash handling
Security systems
Product knowledge
Conflict resolution
Retail sales principles
Inventory presentation
Staff training
Administrative duties
Sales targets
Policy enforcement
Retail industry
Provincial cannabis certification

Report this job