Jobs in Canada

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Added 6 mins ago
TC
Restaurant Management | Bar Manager | Service Manager
The Canadian Brewhouse
Fort St. John, BC
- Full-time
Lead, coach, and mentor your team to embrace the Brewhouse values and culture
Added 6 mins ago
TC
Culinary Management | Kitchen Manager
The Canadian Brewhouse
Fort St. John, BC
- Full-time
…cultivating new ones. We prioritize the thorough training of all team members in every aspect of our back-of-house operations. This collaborative approach ensures mutual support and…
Added 6 mins ago
TC
Restaurant Management | General Manager | Assistant General Manager
The Canadian Brewhouse
Oakville, ON
- Full-time
Lead, coach, and mentor your team to embrace the Brewhouse values and culture
Added 6 mins ago
AI
Inventory Demand Planning & Item Master Data Specialist
American Iron & Metal (AIM)
Montreal, QC
- Full-time
Join the AIM team, a growing team that, over the years, has transformed into a multifaceted company with business divisions that include metal recycling, construction waste recycling,…
Added 6 mins ago
AE
General Supervisor, Electrical Maintenance
Agnico Eagle Mines Limited
Rankin Inlet, NU
- Full-time
…And, we value your commitment to treat every person on our team with respect, helping us to operate safely, protect the environment and make a positive contribution to our local…
Added 6 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 6 mins ago
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Assistant Manager, Guest Experience | HALIFAX SHOPPING CENTRE (8month contract)
lululemon
Halifax, NS
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 6 mins ago
QE
Strategic Sourcing Specialist
Quadro Engineering
Waterloo, ON
- Full-time
The incumbent will independently lead sourcing projects, establish project plans, track progress against objectives, and provide regular updates to stakeholders on performance, risks, and…
Added 6 mins ago
AC
Health And Safety Coordinator
Asco Construction Ltd
Ottawa, ON · Greater Ottawa Metropolitan Area
- $90,000 to $110,000 CAD / year
- Full-time
…project teams and leadership, you will champion workplace safety, lead accident prevention initiatives, oversee our Health & Safety Program, and maintain our COR certification while…
Added 6 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 7 mins ago
C
Talent Acquisition Partner (12 month Contract) - Bilingual
CIBC
Toronto, ON · Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 7 mins ago
M
Senior Product Delivery Manager
Manulife
Toronto, ON
- Full-time
…join our Global Wealth and Asset Management (GWAM) Technology team. This role sits at the intersection of business, technology, and capital markets, leading strategic initiatives across…
Added 21 mins ago
A
AI Native Solutions Lead (Agentic / Applied)
Accenture
Calgary, AB
- Full-time
…client organizations. The difference between an AI Solutions Lead and what we are looking for is straightforward: you have shipped a multi-agent system in production, you have owned the…
Added 22 mins ago
GD
GARAGE - Team Leader PT - West Edmonton Mall
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 36 mins ago
P&
Superviseur lignes moteurs MRO / MRO Engine Line Supervisor
Pratt & Whitney
Longueuil, QC · Saint-Hubert, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 36 mins ago
R
SAP Solution Architect
Raise
Oshawa, ON
- Full-time
You’ll lead end-to-end solution design and keep business requirements, SAP platforms, integration, security, data, and operations aligned with OPG enterprise architecture strategy. You’re…
Added 36 mins ago
MP
Consultant Pharmacist
MediSystem Pharmacy
Richmond, BC
- Part-time
Must have valid driver’s license with own valid insurance and access to a vehicle, as travel to various locations is required
Added 36 mins ago
P&
Chargé de projet – Acquisition capital & Technologies de fabrication / Project Manager - Capital Acquisition & Manufacturing Technology
Pratt & Whitney
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 36 mins ago
R
Technical Sales Account Manager
Raventrack.ai
Toronto, ON
- Full-time
We are looking for a Technical Sales Account Manager who understands construction operations, is comfortable with AI and software, and excels at building lasting client relationships.
Added 36 mins ago
MI
Meat Department Head - Full Time
Metro Inc.
Windsor, ON
- Full-time
Are you passionate about quality products and ready to lead a diverse and dedicated team? At Metro, we're looking for a Meat Department Head who can bring energy, expertise, and leadership…
Added 36 mins ago
UO
Coordinator, OIPH Learning Health System
University of Calgary
Calgary, AB
- Full-time
Lead defined projects within the Accelerator portfolio with manageable risks and resource requirements (e.g., the members portal), coordinating contributors and timelines
Added 36 mins ago
C
IT Operations Support Engineer
CanDeal
Toronto, ON
- Full-time
Reporting to the Senior Manager of Technology Operation and a part of the TOMS (Technical Operations Management and Support) team, the IT Operations Support Engineer ensures the continual…
Added 36 mins ago
MI
Assistant Meat Department Head - Full Time
Metro Inc.
Windsor, ON
- Full-time
…an Assistant Meat Department Head who can support department operations, lead by example, and help deliver an exceptional shopping experience. If you enjoy working with people, maintaining…
Added 36 mins ago
R
Assignment Editor (Regional), Daily Desk (French Services) (On Site)
Radio-Canada
Quebec, QC
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 52 mins ago
CT
Team Lead (Shipping/Receiving)
Cam Tran
Spruce Grove, AB
- Full-time
About the Role: The Team Lead is responsible for oversight of the daily activities of the warehouse by providing guidance and direction to employees. This position ensures that the team is…

Fire & Flower Inc.

Retail Experience Lead

Edmonton, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Inventory management
Communication skills
Time management
Organizational skills
Sales strategies
Product knowledge
Team leadership
Data entry
Troubleshooting
Compliance
Alarm systems

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Customer Service
Cash Management
Staff Supervision
Compliance
Inventory
Conflict Resolution
Alarm Systems
Onboarding
Training
Sales Strategies
Data Entry
Time Management
Leadership
Retail Operations
Product Knowledge

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Work requirements

Jobs in Canada