Find work in Canada.

551,593 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
OS
Office Manager
Oregon State University
ON · Ontario, Canada
- Full-time
Assist director with administrative management of the day-to-day operations of the station.
Added 14 mins ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
Added 14 mins ago
TI
Volunteer
The Impact Ambassadors
Toronto, ON
- Full-time
…contribute to outreach efforts, social media content, or basic administrative tasks that help strengthen TIA’s impact in the…
Added 14 mins ago
LS
Account Sales Manager – OEM Manufacturer (Residential HVAC/Hydronics)
Lock Search Group
Vancouver, BC · Greater Vancouver, BC
- Full-time
…commercial HVAC and Hydronics equipment by providing technical, administrative, and responsive customer support, including product selection, quotation and pricing requests.This sales…
Added 29 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Added 29 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Added 44 mins ago
P
Entrepreneur
Primerica
Baysville, ON
- Full-time
Organizational and time-management skills to handle multiple clients, follow-ups, and administrative tasks effectively.
Added 44 mins ago
C
Total Rewards Administrator - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Part-time
Added 1 hour ago
IB
Manager, Development Communications
Ivey Business School at Western University
London, ON
- Full-time
Added 1 hour ago
HP
Finance Clerk
High Prairie School Division
High Prairie, AB
- Full-time
The Finance Clerk provides administrative and financial support by assisting with day-to-day accounting and payroll functions, including accounts payable, journal entries, scanning and…
Added 1 hour ago
HC
Elementary - Grade 5/6
Hamilton-Wentworth Catholic District School Board
Hamilton, ON
- Full-time
Schools and administrative sites within the Hamilton-Wentworth Catholic District School Board (HWCDSB) give witness to the truth that Jesus Christ is the foundation and the heart of…
Added 1 hour ago
SD
Education Assistant/Lunch Period Monitor/School Meals - Replacement Step #2
School District 60
Fort St. John, BC
- Full-time
Reporting to the site Administrative Officer(s), this position is responsible for working under the direction of the classroom teacher and various District personnel in providing care for…
Added 1 hour ago
DS
Accounting Clerk - Continuing - Tuesday/Thursday/Friday
Delta School District 37, British Columbia
Delta, BC
- Full-time
Added 1 hour ago
RC
100% Educational Support Personnel (X2)
Renfrew County District School Board
Pembroke, ON
- Internship
…Agreement for the Educational Support Personnel and the RCDSB Administrative Procedures. Positions will be filled by members of the Board's Educational Support Personnel bargaining unit…
Added 1 hour ago
WC
Permanent Elementary Core French Teachers
Waterloo Catholic District School Board
Kitchener, ON
- Internship
…Criminal Background Check. For further information refer to Administrative Procedure: APS 038 on the website of the Waterloo Catholic District School…
Added 1 hour ago
WC
Education Assistant (High Needs) – Supply List
Waterloo Catholic District School Board
Kitchener, ON
- Internship
…Criminal Background Check. For further information refer to Administrative Procedure: APS 038 on the website of the Waterloo Catholic District School…
Added 1 hour ago
P
Contract Administrator
PACT
ON · Mississauga, Ontario
- Full-time
Added 1 hour ago
NB
Operation Agent
National Bank of Canada
Victoria, BC
- Full-time
…role, you will support members of your team by carrying out administrative tasks in accordance with Bank policies, standards, and…
Added 1 hour ago
Assistant Manager
EssilorLuxottica Group
Toronto, ON
Added 1 hour ago
BB
Event Coordinator
Bond Brand Loyalty
Toronto, ON
- $50,000 to $62,500 CAD / year
Added 2 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
…cross-functional team (CFT), which brings together operational, administrative, and safety leaders to provide coordination, consistency and…
Added 2 hours ago
NE
Finance Manager
Northern Employment Solutions Inc
ON · Ontario, Canada
- Full-time
Provide guidance and support to administrative staff when required.
Added 2 hours ago
JM
FAMILY LAW LEGAL ASSISTANT/CLERK
Johnson Miller Family Lawyers
Windsor, ON
- Full-time
The ideal candidate will possess experience in family law, strong administrative and file management abilities, and the capacity to manage competing priorities in a fast-paced environment.…
Added 2 hours ago
NE
Finance Manager
Northern Employment Solutions Inc
North Bay, ON
- Full-time
Provide guidance and support to administrative staff when required.
Added 2 hours ago
CO
Administrative Assistant 4 - Street Crime Unit (up to two year term)
City of Saint John
Saint John, NB
- Full-time
…Unit, this position is responsible for providing clerical and administrative support to all employees of the Street Crime Unit. Must be prepared to work outside of regular working…

Fire & Flower Inc.

Retail Experience Lead

Canmore, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 30, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Staff supervision
Customer service
Cash management
Conflict resolution
Inventory management
Team leadership
Communication skills
Time management
Problem solving
Compliance
Training
Sales strategies
Alarm systems
Data entry

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Operations
Customer Service
Compliance
Staff Supervision
Cash Management
Inventory
Training
Conflict Resolution
Alarm Systems
Data Entry
Leadership
Retail Management
Product Knowledge
Sales Strategies
Team Building

Report this job