Find work in Canada.

544,876 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
SH
Clinical Coordinator AHF - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
In collaboration with the Manager, Community Programs, the Clinical Coordinator supports staff education, clinical performance, quality improvement initiatives, accreditation readiness, and…
Added 1 min ago
Store Manager - West Edmonton Mall
Laura Canada
Edmonton, AB
As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning teamthat…
Added 1 min ago
Project Manager
ERCO Worldwide
Saskatoon, SK
ERCO Worldwide is looking for a Project Manager to join our Saskatoon team! The Project Manager leads development and execution of projects to improve process safety, operations,…
Added 1 min ago
R
Branch Manager, Bayview & Wellington Branch
RBC
Aurora, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 min ago
NB
Manager Custody Client Services
National Bank of Canada
Toronto, ON
- Full-time
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular…
Added 1 min ago
B
Senior Director, Learning & Development
BGBx
Canada
- Full-time
…leaders and establish frameworks and programs that support manager effectiveness, coaching, feedback, performance management and employee…
Added 1 min ago
B
Manager Crisis, resiliency & travel security program
Bombardier
Mississauga, ON
- Full-time
You have experience in the private sector, ideally in the manufacturing or aeronautics industry, or as a manager in a matrix organization.
Added 1 min ago
D|
Manager, Brand Marketing Insights - The Ordinary - Global
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON
- Full-time
Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
Added 1 min ago
PM
Health & Safety Administrator
Pitt Meadows Plumbing & Mechanical Systems
Maple Ridge, BC
- Full-time
Reporting to the Health & Safety Manager, the Health & Safety Administrator provides administrative support for the Health & Safety department.
Added 1 min ago
S
Food Safety Program Manager
Sysco
Toronto, ON · Sysco Toronto
- Full-time
Manages Food Safety Preventive Controls Program, inclusive of Pre-requisite Programs, HACCP (Hazard Analysis and Critical Control Points) Plan, Food Safety Policies and specific SOPs.
Added 1 min ago
TE
Category Specialist – Turbomachinery
TC Energy
Calgary, AB
- Full-time
Reporting to the Manager of the Turbomachinery Category Team, the Category Specialist will manage an original equipment manufacturer (OEM) portfolio and related repair and overhaul supply…
Added 1 min ago
TE
Land Analyst
TC Energy
Calgary, AB
- Full-time
Reporting to the Manager, Land Operations Projects and based in Calgary, this position will be responsible for advising, coordinating and/or leading the management of third-party programs…
Added 1 min ago
D|
Sanitation Associate- Night Shift
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
- Full-time
Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
Added 1 min ago
B
Manager Defense Security
Bombardier
Dorval, QC
- Full-time
…what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work…
Added 1 min ago
TS
Chaplain
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
Plan and coordinate spiritual care programs and services including chapel services, worship events, Bible studies, devotions and program modules
Added 1 min ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the Tsuut’ina lens; this occupation helps to build the “Little Chief Restaurant” as an Indigenous experience for our customers through a ‘customer comes first’ attitude by providing…
Added 1 min ago
GE
Stage Bar Host
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…will be the first contact that our customers will have with an employee. All necessary precautions are required to ensure the safety and health of customers and ensure that safe work…
Added 1 min ago
A
Visual Lead (Full - Time) - Oakridge Centre
ALO
Vancouver, BC
- Full-time
…participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of…
Added 16 mins ago
AA
26-112: Human Resources Generalist
Associated Ambulance
AB · Acheson, Alberta
- Full-time
Reports Directly To: Manager, Employee Relations & Total Compensation
Added 16 mins ago
B
Driver
Brenntag
Calgary, AB · Canada/Calgary
- Full-time
Employee and Family Assistance Program (EFAP).
Added 16 mins ago
Unit Clerk, Surgical Services - Royal Columbian Hospital
Fraser Health
New Westminster, BC
Experience the exceptional benefits of working with us:
Added 16 mins ago
FH
Registered Nurse, Older Adult - Acute Care for Elders - Burnaby Hospital
Fraser Health
Burnaby, BC
- Full-time
…psychiatry, oncology, outpatient clinics, and an extensive surgery program with anesthesia, orthopedics, general surgery, ENT, ophthalmology, obstetrics and gynecology, urology, and…
Added 16 mins ago
Unit Clerk/O.R. Booking Clerk - Royal Columbian Hospital
Fraser Health
New Westminster, BC
Experience the exceptional benefits of working with us:
Added 16 mins ago
NM
Bilingual Technical Trainer (Central Region)
Nissan Motor Corporation
Mississauga, ON
- Full-time
…activities so that group members learn and achieve a positive experience; assess technicians regarding their skills and competencies using classroom and on-the-job support mechanisms;…
Added 16 mins ago
EB
Store Manager - Le Labo- Full time - Vancouver, CA
ELC Beauty LLC
Vancouver, BC
- Full-time
…$78,000.00. Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location. In addition to base salary,…

Fire & Flower Inc.

Retail Experience Lead

Canmore, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 30, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Staff supervision
Customer service
Cash management
Conflict resolution
Inventory management
Team leadership
Communication skills
Time management
Problem solving
Compliance
Training
Sales strategies
Alarm systems
Data entry

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Operations
Customer Service
Compliance
Staff Supervision
Cash Management
Inventory
Training
Conflict Resolution
Alarm Systems
Data Entry
Leadership
Retail Management
Product Knowledge
Sales Strategies
Team Building

Report this job