Jobs in Canada

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Added 2 months ago
TM
Lexus Area Parts & Service Manager - Quebec Zone
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Field Lexus Experience Manager to elevate the Guest experience and drive compliance with the Lexus Experience Standards Program (LESP).
Added 2 months ago
TM
Manager, Toyota Product Planning
Toyota Motor Corporation
Kamloops, BC · Toyota Canada Inc - Head Office
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Toyota Product Planning Manager who will oversee Toyota-brand Cross-over vehicles, Sport-utility vehicles, and Trucks.…
Added 3 months ago
BC
Junior Technical Solutions Manager
Boast Capital LP
Calgary, AB · Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
As a Technical Solutions Manager, you’ll help companies across Canada and the U.S. turn complex technical and financial information into clear, well-supported R&D tax credit claims.
Added 3 months ago
AI
Service Coordinator - Moncton Chrysler Dodge Jeep Ram
AutoCanada Inc.
Moncton, NB
- Up to $20 CAD / hour
- Full-time
Assisting the Service Manager with the day to day operations of the Service Department, helping to manage client inquires and concerns.
Added 2 months ago
Project Manager - Water/Wastewater
Black & Veatch Family of Companies
Markham, ON
As the Project Manager, you will have the opportunity to:
Added 2 months ago
LN
Manager, Financial Reporting
Live Nation Entertainment
Vancouver, BC
- Full-time
The Manager, Financial Reporting, is responsible for the preparation, review, and analysis of the company’s partner financial reporting, ensuring accuracy, completeness, and compliance with…
Added 2 months ago
GD
DYNAMITE - Operations Associate FT - Rue Sainte-Catherine
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…
Added 2 months ago
Retail Experience Lead
Fire & Flower Inc.
North Battleford, SK
Escalate team member issues to direct manager.
Added 2 months ago
H
Psychologist PhD
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Under the direction of the manager, the incumbent will provide clinical psychology services to children and youth referred through the Department of Child and Adolescent…
Added 2 months ago
ECH - Contracts Manager
The Employee Experience Team
Vaughan, ON
Empire Homes is seeking a Contracts Manager! As a Contracts Manager you will be responsible for the overall negotiation and securing of contracts and agreements that adhere to Empire’s…
Added 2 months ago
AI
Assistant Service Manager - Dartmouth Chrysler Jeep Dodge
AutoCanada Inc.
Dartmouth, NS
- $100,000 to $120,000 CAD / year
- Full-time
Previous experience as an Assistant Service Manager in a dealership setting or tenured experienced as a Senior Service Advisor (5+ years)
Added 2 months ago
VC
Rehabilitation Assistant (Occupational Therapy/Physiotherapy)
Vancouver Coastal Health
Squamish, BC
- $32.84 CAD / hour
- Other
Function under the operational supervision of the Program Manager, and the practice supervision of the Occupational Therapy and Physiotherapy Practice Coordinators.
Added 3 months ago
RS
Director of Care, Saint-Louis Long-Term Care
Residence St-Louis
Orleans, ON
- Full-time
…official languages. We value our employees and their professional development. Employees can participate in training the next generation of students as preceptors and teachers within our…
Added 2 months ago
C
Lead Child and Youth Care Worker
CarePros
Edmonton, AB
- Full-time
Provide daily updates to Program Supervisor and Manager.
Added 2 months ago
SJ
Associate Manager, Facilities & Maintenance
SC Johnson
Brantford, ON · CAN - Brantford
- Full-time
As the Associate Manager, Facilities & Maintenance you will be responsible for organizing, prioritizing and coordinating the short term and long-term maintenance activities of…
Added 2 months ago
Project Manager - YNSE
Aecon
Toronto, ON · North York, ON
Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership…
Added 2 months ago
S
Architect - Solution Ownership / Architecte – Responsable de solution (Montreal)
Slalom
Montreal, QC
- Full-time
You are a curious problem solver and bring several years of product development experience as a Product, Project, or Program Manager using Agile methodologies and leveraging AI across the…
Added 2 months ago
TS
Building Automation Systems (BAS) Technician
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Install, configure, program, and commission Building Automation Systems.
Added 2 months ago
CN
Tritium & Fusion Technologies Branch Manager
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Are you looking for an opportunity to lead cutting-edge research and technology development to advance the future of clean energy? Can you see yourself guiding a team of scientists and…
Added 2 months ago
CN
Radiobiologist
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week
Added 2 months ago
ST
Health & Safety Administrator
Scarborough Transit Connect
Toronto, ON · Scarborough, ON
- Full-time
Monitor completion of all project Accident /Incident reports and ensure they are submitted, filed, forwarded and tracked as per the HS program.
Added 2 months ago
AA
Gestionnaire de la compétitivité de la VSM / VSM Competitiveness Manager
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for a VSM Competitiveness Manager to join our Operational Performance team based in Mirabel (Québec, Canada), where you will be in charge…
Added 2 months ago
S
Assistant Store Manager - Spencer's
Spencer's
Guelph, ON
- Full-time
…Prize Awards, Medical/Dental/Vision Plans, Employee Assistance Program, 30% Merchandise Discount, College Scholarship Award. All Bonuses, Awards and Benefits subject to qualifications and…
Added 2 months ago
BI
Compliance Specialist
Billyard Insurance Group Inc.
Welland, ON
- $62,000 to $79,000 CAD / year
- Full-time
We are looking for an experienced Compliance Specialist to join our Head Office team. Reporting to the Manager, Insurance Compliance, this role is responsible for helping ensure our…
Added 3 months ago
DC
Senior Transportation Engineer / Project Manager (Transportation Infrastructure – Highways & Field Services | MTI Focus)
Dillon Consulting Limited
Winnipeg, MB
- Full-time
Dillon’s Transportation Field Services Discipline is seeking a Senior Transportation Engineer / Project Manager to fill an existing vacancy within our multidisciplinary team of…

Fire & Flower Inc.

Retail Experience Lead

North Battleford, SK, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Sep 5, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They also ensure high standards of customer service, product presentation, and compliance with company policies.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Negotiation
Objection handling
Data entry
Time management
Organizational skills
Communication skills
Troubleshooting
Team leadership
Compliance
Sales strategy

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis access
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Store operations
Cash management
Customer service
Compliance
Staff supervision
Sales principles
Conflict resolution
Data entry
Inventory presentation
Alarm systems
Sales software
Team leadership
Onboarding
Training
Retail management
Product knowledge
Time management
Organizational skills

Seniority

Mid level

Perks

Employee discount
Wellness program

Licences and certifications

Provincial Cannabis Certification

Tools

Sales software
Security alarm system
Desktop computer
POS

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Work requirements

Jobs in Canada