Find work in Canada.

550,896 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
HC
E-Commerce and Analytics Manager
H.I.S Canada Travel Inc.
Toronto, ON
- Full-time
The E-commerce & Analytics Manager is responsible for optimizing the online customer experience across redtag.ca and itravel2000.com through data-driven analysis, website optimization,…
Added 3 hours ago
WB
Senior Administrative Assistant
Whistler Blackcomb
Whistler, BC
- Full-time
…you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic…
Added 3 hours ago
W
(CAN) Part-Time Cashier
Walmart
Stratford, ON
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 3 hours ago
(CAN) Part-Time Cashier
Walmart Canada
Stratford, ON
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 3 hours ago
Retail Assistant Brand Manager, Sandro/Maje, (Holt Renfrew Ogilvy, Montreal)
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
Through extensive product knowledge training, industry insights, and the opportunity to participate in our Retail Stylist Program, you’ll refine your expertise, elevate your skills, and…
Added 3 hours ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Part-time
Minimum of 2 years work experience in the retail industry required, Cannabis industry experience preferred
Added 5 hours ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the…
Added 5 hours ago
B
Territory Manager - Vancouver North
BAT
Vancouver, BC
- Full-time
BAT is evolving at pace into a global multi-category business on a mission to decrease the health impact of our industry
Added 6 hours ago
CI
Supervisor (Part Time)
Carters Inc.
Halifax, NS
- Part-time
…most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our…
Added 6 hours ago
T
Personal Banking Associate Trainee - Repentigny
TD
Repentigny, QC
- Full-time
…participating in personal performance development and sharing industry knowledge to achieve common…
Added 8 hours ago
CC
Retail Store Manager
Canna Cabana
Regina, SK · Victoria Square, Regina, SK
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 9 hours ago
Retail Experience Lead
Fire & Flower Inc.
Burlington, ON
2 years of experience in the retail industry.
Added 9 hours ago
W
(CAN) Cashier
Walmart
Burnaby, BC
- Part-time
Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout process to drive…
Added 9 hours ago
WC
(CAN) Cashier
Walmart Canada
Burnaby, BC
- Full-time
Position Summary...Working as a Cashier at Walmart Canada is a great way to develop your skills in the retail industry. A Cashier provides exemplary customer service during the checkout…
Added 10 hours ago
Retail Assistant Store Manager - Baltzan
Fire & Flower Inc.
Saskatoon, SK
The Retail Assistant Store Manager, under the direction of the Retail Store Manager, is primarily responsible for the daily business operations of the store including training and…
Added 10 hours ago
REGIONAL PARTNER AND LEARNING MANAGER-WESTERN CANADA
United Services Group
Maple Ridge, BC · Langley (District), BC · Abbotsford, BC · Burnaby, BC · Surrey, BC · Vancouver, BC · Richmond, BC · Langley, BC
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
Added 11 hours ago
AC
Chef Manager
Aramark Canada
Calgary, AB
- Full-time
As a Chef Manager, you will plan, guide, and execute contracted food services at the client site. You will be part of the management team for Food & Nutrition Services, responsible for…
Added 11 hours ago
AC
EVS Manager - Healthcare
Aramark Canada
Calgary, AB
- Full-time
Environmental Services at Aramark, encompasses Housekeeping, Laundry, Patient Transport and Custodial Services in all industry sectors: especially Healthcare operations which include long…
Added 11 hours ago
L
Assistant Manager
LensCrafters
Mississauga, ON
- Full-time
Previous experience in leadership position within retail & customer service industry
Added 11 hours ago
L
Assistant Manager
LensCrafters
Toronto, ON · Etobicoke, ON
- Full-time
Previous experience in leadership position within retail & customer service industry
Added 11 hours ago
K
Seasonal Sales Associate (Markville Mall)
Knix
Markham, ON
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 11 hours ago
K
Seasonal Sales Associate (Square One)
Knix
Mississauga, ON
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 11 hours ago
K
Seasonal Sales Associate (Rideau)
Knix
Ottawa, ON
- $19 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 11 hours ago
K
Seasonal Sales Associate (Market Mall)
Knix
Calgary, AB
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 11 hours ago
K
Seasonal Sales Associate (West Edmonton Mall)
Knix
AB · Edmonton, AB
- $19.7 CAD / hour
- Temporary
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…

Fire & Flower Inc.

Retail Experience Lead

Burlington, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Inventory management
Communication
Time management
Organizational skills
Troubleshooting
Data entry
Compliance
Sales strategy
Team leadership
Alarm system operation

Benefits

Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Cash management
Customer service
Compliance
Staff supervision
Sales strategies
Conflict resolution
Inventory presentation
Alarm systems
Onboarding
Training
Data entry
Retail sales principles
Team leadership
Product knowledge
Time management
Organizational skills
Retail management
Provincial Cannabis Certification

Report this job