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Added 40 mins ago
WC
(CAN) General Merchandise Team Lead
Walmart Canada
Lethbridge, AB
- Contract
Position Summary...To assist in the leadership of the Remodel team, driving processes through partnership with the Day Remodel Manager and ensure a high level of customer service while…
Added 40 mins ago
A
Business Lead (Senior Account Director / Group Account Director) Vancouver - Toronto - LA
Akcelo
Vancouver, BC
- Full-time
Among other key roles, we are looking for a strategic, creatively driven and highly commercial Business Lead (Senior Account Director/Group Account Director) to join our growing Vancouver…
Added 40 mins ago
TC
Retail Full Time Merchandise Processing Coordinator-Winners/Homesense Georgetown
TJX Canada – Winners, Marshalls, HomeSense
Georgetown, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 40 mins ago
B
Electrical Building Engineer
BPA
Montreal, QC
- Full-time
…interest to share knowledge, grow and develop him/herself and the team, with advance technical expertise, and lead impactful projects of varying scale, including new construction, full…
Added 40 mins ago
AI
Senior Appian Developer
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Ability to lead small development teams and own delivery of assigned modules
Added 40 mins ago
H
Manager Medical Device Reprocessing Saskatoon City Hospital
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…objectives of the SHA. The Manager supports strategy through the development and execution of operational and business plans, including cascading, monitoring, reporting, and course…
Added 55 mins ago
SC
Asset TD
Stellar Creative Lab
Vancouver, BC
- Full-time
…productions inevitable ups and downs as a supportive, truly connected team, prioritizing open communication over anyone working in isolation. We value honesty, creativity, and looking out…
Added 55 mins ago
WC
(CAN) Stocking 3 Team Lead
Walmart Canada
Hamilton, ON
- Full-time
Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team.
Added 55 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 55 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 55 mins ago
TC
Senior Distribution Services Operations Trainer
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $76,620 to $107,268 CAD / year
- Full-time
Lead the rollout and execution of training programs across Distribution Centers, covering operations, systems, technology, leadership development, loss prevention, health & safety, and…
Added 55 mins ago
CG
Director of Strategic Partnerships
CDC Global Solutions
Toronto, ON
- $180,000 to $210,000 CAD / year
- Full-time
…robotics, and deep formulation science - accelerating drug product development in partnership with biopharma and CDMO…
Added 55 mins ago
GT
Lead Data Engineer / Data Product Lead – Snowflake
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $60 to $80 CAD / hour
- Contract
This client is seeking an experienced Sr. Data Engineer / Data Product Lead to support the design and delivery of enterprise-scale data products within a complex life sciences environment.…
Added 55 mins ago
CC
Specialist, Demand Planning
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
Lead the Demand Review for the S&OP process, working with Sales, Supply and Leadership team.
Added 55 mins ago
AW
Application Development Manager
Agilus Work Solutions
Mississauga, ON
- $140,000 to $155,000 CAD / year
- Full-time
We're seeking a Web Application Development Manager to lead a growing software development team responsible for client-facing web applications, APIs, integration services, and enterprise…
Added 55 mins ago
Recreation Programmer, Fitness
City of Mississauga
Mississauga, ON
The City of Mississauga is looking for a Fitness Recreation Programmer to lead, develop, and oversee a wide range of fitness and wellness programs tailored to meet the diverse needs of our…
Added 55 mins ago
'
Forward Deployment Engineer Lead - Manufacturing
''
Toronto, ON
- Full-time
- Other
The FDE Manufacturing Lead establishes and maintains the standard of excellence for McCain’s Forward Deployed Engineering practice. Reporting to the VP, Artificial Intelligence, this role…
Added 55 mins ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Our Culture is strongly rooted in diversity, inclusion, professional growth and development - over 60% of promotions are from within. We are committed to empowering ambitious individuals to…
Added 1 hour ago
E
Head of Product Engineering Group 4
Ericsson
Ottawa, ON
- Full-time
You will be lead development organization in the baseband SW development domain for 6G in North America from the PEU, interfacing lead customers on 6G plans and quality efforts. The role…
Added 1 hour ago
NY
Analytics Consultant, Decision Support, Business Intelligence - FT (J1126-0067)
North York General Hospital
Toronto, ON
- Full-time
North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.
Added 1 hour ago
UO
Coordinator, Varsity Sports
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
…well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their…
Added 1 hour ago
C
Senior Account Manager - Financial Institutions
Corpay
Toronto, ON
- Full-time
Lead a team of account managers through coaching, development, and performance oversight
Added 1 hour ago
A
Business Lead (Senior Account Director / Group Account Director)
Akcelo
Vancouver, BC
- Temporary
Among other key roles, we are looking for a strategic, creatively driven and highly commercial Business Lead (Senior Account Director/Group Account Director) to join our growing Vancouver…
Added 1 hour ago
C
Senior Consultant, Content & Editorial, Advice & Education
CIBC
Toronto, ON
- Full-time
As a Senior Consultant, Content & Editorial on the Advice & Education team within CIBC Personal and Business Banking’s Savings, Investing and Advice product team, you'll lead the…
Added 1 hour ago
J
Cloud - Bare Metal Infrastructure Engineer
Jobgether
Canada
- Full-time
Lead the deployment of the first colocation site, taking it from an empty facility space to production-ready infrastructure, and scale the architecture across additional sites and thousands…

Fire & Flower Inc.

Retail Experience Lead

Oshawa, ON, Canada

Apply About employer

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Job details

Education: High school diploma
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the store. The Retail Sales Associate understands their role as brand ambassador and provides positive brand experiences to all customers. Retail Sales Associates will generate sales, advise customers on the use and care of merchandise, and provide advice concerning specialized products and accessories. This role will participate in merchandising and promotional activities and must always maintain a high level of customer service.

Core Competencies & Requirements

Experience in retail sales preferred.
Ability to work in a fast-paced, dynamic environment.
Excellent customer service skills, interpersonal, organizational, and communication skills.
Motivated and creative team player.
Strong knowledge of retail sales principles, methods, practices, and techniques.
Ability to build and maintain lasting relationships with customers.
Strong communication skills (verbal & written).
Self-motivation, with high energy, a positive attitude, and an engaging level of enthusiasm.
Ability to perform basic mathematical calculations.
Ability to work individually and as part of a team.
High level of integrity and work ethic.

Job Duties

Greet customers and provide guidance on where they may find items within the store.
Provide award-winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events.
Generate sales.
Advise customers on the use and care of accessories and provide advice concerning specialized products or services.
Participate in merchandising and promotional activities.
Maintain a high level of customer service.
Assist with setting up merchandise displays.
Work in partnership with store managers and other employees to maximize store sales and in-store presence.
Ensure accuracy in all transactions, inventory, and procedures.
Participate in all manner of store maintenance.
Maintain a high level of product knowledge.
Maintain a professional appearance, demeanor, and attitude always.
Performs other duties as required.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

Experience in the retail industry preferred.
High school diploma or GED required.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead oversees retail sales associates to ensure exceptional customer service and brand representation. They are responsible for generating sales, managing store displays, and maintaining high standards of product knowledge and store maintenance.

Requirements

Candidates must have a high school diploma or GED and a clear criminal record. A provincial cannabis certification is required, along with the ability to stand for long periods and lift 25 pounds.

Skills

Retail sales
Customer service
Communication skills
Interpersonal skills
Organizational skills
Merchandising
Product knowledge
Mathematical calculations
Teamwork
Integrity
Work ethic
Sales generation
Brand ambassadorship
Inventory management

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Sales
Customer service
Merchandising
Brand ambassador
Inventory
Provincial Cannabis Certification
Retail sales principles
Store maintenance
Product knowledge
Lifestyle brand

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