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Added 8 mins ago
B
Client Service Associate
BMO
Calgary, AB · CALG
- Full-time
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of…
Added 8 mins ago
C
Warehouse Associate
CDN
Fort St. John, BC
- Full-time
CDN is a recognized industry leader in the energy services sector. CDN is a full-service provider with expertise in E&I maintenance, renewables/solar, major projects, combustion & emissions…
Added 8 mins ago
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Coordinator, DC
RONA
Calgary, AB
- Full-time
Reporting to the Director of the Boucherville Distribution Centre and working closely with the entire management team and the Human Resources Business Partner (HRBP) for the distribution…
Added 8 mins ago
EJ
Associate Analyst - Financial Planning
Edward Jones
Mississauga, ON
- $77,000 to $127,000 CAD / year
- Full-time
The Canada Financial Planning team is seeking an Associate Analyst to support the development, maintenance, and delivery of financial planning advice and guidance for our Canadian business.…
Added 9 mins ago
EHS Specialtist
Molson Coors
Chilliwack, BC
We seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other’s successes.
Added 9 mins ago
Warehouse Associate III (Lead)
H-E Parts International
AB · Edmonton, AB
The Warehouse Associate III (Lead) is responsible for coordinating and Leading all warehouse and inventory control activities daily including receiving, material handling, picking, issuing,…
Added 9 mins ago
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Retail Operations Lead
PetSmart
Guelph, ON
- Full-time
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth…
Added 9 mins ago
R
Merchandising Associate
RONA
Rosemère, QC
- Full-time
Become a key member of the Rona team! Make a difference by optimizing product presentation and ensuring compliance with visual standards. By putting your technical skills to good use,…
Added 24 mins ago
HE
Housekeeping Supervisor
Hotel Equities Group, LLC
Bracebridge, ON
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dependable, service-oriented Housekeeping Supervisor to join our team.
Added 39 mins ago
TH
Overnight Freight Associate Part Time (SOUTH KEYS)
The Home Depot Canada
Ottawa, ON
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 39 mins ago
TH
Merchandising Execution Associate Part Time - 7160 North Bay
The Home Depot Canada
North Bay, ON
- Part-time
…service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute…
Added 40 mins ago
TH
Merchandising Associate Part Time (ORLEANS)
The Home Depot Canada
Ottawa, ON
- Part-time
…service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute…
Added 40 mins ago
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Associate Category Manager - Automotive products
Tenaquip
Senneville, QC
- Full-time
Job Purpose: The Associate Category Manager (ACM) supports activities focused on B2B sales growth, profitability, and marketing initiatives within the Automotive product portfolio. In this…
Added 40 mins ago
TH
Merchandising Associate Part Time - OAKVILLE TRAFALGAR
The Home Depot Canada
Oakville, ON
- Part-time
…service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute…
Added 40 mins ago
TH
Overnight Freight Associate: Part Time - PARK ROYAL
The Home Depot Canada
BC · West Vancouver, BC
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 40 mins ago
TS
Store Associate
The Salvation Army in Canada
Surrey, BC
- Part-time
…displays; ensures attractiveness of the store through “Tidy…
Added 40 mins ago
TH
Merchandising Execution Associate : Part Time (Temp) - VANCOUVER TERMINAL
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
…service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute…
Added 40 mins ago
RS
Sr Field Service Technician
Rapiscan Systems
Vancouver, BC
- $38 to $48 USD / hour
- Full-time
We are currently seeking a Senior Field Service Technician to be part of our fast paced and quality focused team. ** The candidate for this position will need to be based out of Vancouver,…
Added 40 mins ago
TH
Overnight Freight Associate Part Time -7172 Sherwood Park
The Home Depot Canada
Sherwood Park, AB
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 1 hour ago
GS
Research Associate, Analytical Ops
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our…
Added 1 hour ago
Field Operations Associate
Grainger Businesses
Sarnia, ON
…Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and…
Added 1 hour ago
TC
Retail Store Associate Part time Seasonal - HomeSense - Viewmount
TJX Companies
Ottawa, ON · Nepean, Ontario
- Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Oshawa, ON
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 1 hour ago
Customer Accounts Advisor
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Prince Albert, SK
…quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment…
Added 1 hour ago
Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Saskatoon, SK
…quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment…

Fire & Flower Inc.

Retail Experience Lead

Oshawa, ON, Canada

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Job details

Education: High school diploma
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the store. The Retail Sales Associate understands their role as brand ambassador and provides positive brand experiences to all customers. Retail Sales Associates will generate sales, advise customers on the use and care of merchandise, and provide advice concerning specialized products and accessories. This role will participate in merchandising and promotional activities and must always maintain a high level of customer service.

Core Competencies & Requirements

Experience in retail sales preferred.
Ability to work in a fast-paced, dynamic environment.
Excellent customer service skills, interpersonal, organizational, and communication skills.
Motivated and creative team player.
Strong knowledge of retail sales principles, methods, practices, and techniques.
Ability to build and maintain lasting relationships with customers.
Strong communication skills (verbal & written).
Self-motivation, with high energy, a positive attitude, and an engaging level of enthusiasm.
Ability to perform basic mathematical calculations.
Ability to work individually and as part of a team.
High level of integrity and work ethic.

Job Duties

Greet customers and provide guidance on where they may find items within the store.
Provide award-winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events.
Generate sales.
Advise customers on the use and care of accessories and provide advice concerning specialized products or services.
Participate in merchandising and promotional activities.
Maintain a high level of customer service.
Assist with setting up merchandise displays.
Work in partnership with store managers and other employees to maximize store sales and in-store presence.
Ensure accuracy in all transactions, inventory, and procedures.
Participate in all manner of store maintenance.
Maintain a high level of product knowledge.
Maintain a professional appearance, demeanor, and attitude always.
Performs other duties as required.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

Experience in the retail industry preferred.
High school diploma or GED required.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Retail Experience Lead oversees retail sales associates to ensure exceptional customer service and brand representation. They are responsible for generating sales, managing store displays, and maintaining high standards of product knowledge and store maintenance.

Requirements

Candidates must have a high school diploma or GED and a clear criminal record. A provincial cannabis certification is required, along with the ability to stand for long periods and lift 25 pounds.

Skills

Retail sales
Customer service
Communication skills
Interpersonal skills
Organizational skills
Merchandising
Product knowledge
Mathematical calculations
Teamwork
Integrity
Work ethic
Sales generation
Brand ambassadorship
Inventory management

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Sales
Customer service
Merchandising
Brand ambassador
Inventory
Provincial Cannabis Certification
Retail sales principles
Store maintenance
Product knowledge
Lifestyle brand

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