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Added 44 mins ago
WC
(CAN) Food Lead Department Manager
Walmart Canada
Camrose, AB
- Full-time
…maintain department standards and presentation, assign and support associate coverage, and assist with scheduling and training. By leading through teamwork and attention to detail, the Food…
Added 44 mins ago
Retail Sales Associate Part Time
Moores Clothing
Sudbury, ON · Greater Sudbury, ON
Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.
Added 44 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Barrie, ON
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 44 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Toronto, ON · Scarborough, ON
- Full-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 1 hour ago
SD
Cashier, Hourly Part Time Day
Shoppers Drug Mart
Conception Bay South, NL
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SD
Front Store Supervisor, Hourly Full Time Day
Shoppers Drug Mart
Conception Bay South, NL
- Full-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 2 hours ago
TH
Merchandising Execution Associate Part Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 2 hours ago
TH
Lumber Sales Associate Part-Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
- Part-time
Added 2 hours ago
TH
Merchandising Execution Associate Part-Time - 7052 Regina
The Home Depot Canada
Regina, SK
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 3 hours ago
VS
Selling Associate-Pacific Centre
Victoria’s Secret & Co.
Vancouver, BC
- Full-time
The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
Added 4 hours ago
BV
SALES ASSOCIATE
Bikini Village
Winnipeg, MB
- Full-time
Added 4 hours ago
W
(CAN) Bakery Associate
Walmart
Lethbridge, AB
- Part-time
Working as a Bakery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Bakery Associate provides exemplary customer service by adhering to the basic…
Added 4 hours ago
W
Stocking 1 Team Associate
Walmart
Alexis Whitecourt 232, AB
- Part-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 4 hours ago
W
Produce stocker
Walmart
Kelowna, BC
- Part-time
Added 4 hours ago
W
(CAN) Deli Bakery Team Associate
Walmart
Red Deer, AB
- Part-time
A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and assists with…
Added 4 hours ago
W
meat associate
Walmart
Langley (District), BC
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 4 hours ago
W
(CAN) Food Lead Department Manager
Walmart
Camrose, AB
- Full-time
…maintain department standards and presentation, assign and support associate coverage, and assist with scheduling and training. By leading through teamwork and attention to detail, the Food…
Added 4 hours ago
W
(CAN) Food & Consumables Team Associate
Walmart
Lethbridge, AB
- Part-time
A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables area, and assists…
Added 4 hours ago
W
(CAN) Fashion Associate
Walmart
Richmond, BC
- Part-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…
Added 5 hours ago
SA
Assistant Restaurant Manager
SSP America
Calgary, AB
- Full-time
High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
Added 5 hours ago
W
(CAN) Overnight Associate
Walmart
Toronto, ON
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 5 hours ago
W
(CAN) General Merchandise Associate
Walmart
Winkler, MB
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 6 hours ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
AB · EDMONTON, AB
Added 6 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Thompson, MB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…

Fire & Flower Inc.

Retail Experience Lead

Oshawa, ON, Canada

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Job details

Education: High school diploma
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the store. The Retail Sales Associate understands their role as brand ambassador and provides positive brand experiences to all customers. Retail Sales Associates will generate sales, advise customers on the use and care of merchandise, and provide advice concerning specialized products and accessories. This role will participate in merchandising and promotional activities and must always maintain a high level of customer service.

Core Competencies & Requirements

Experience in retail sales preferred.
Ability to work in a fast-paced, dynamic environment.
Excellent customer service skills, interpersonal, organizational, and communication skills.
Motivated and creative team player.
Strong knowledge of retail sales principles, methods, practices, and techniques.
Ability to build and maintain lasting relationships with customers.
Strong communication skills (verbal & written).
Self-motivation, with high energy, a positive attitude, and an engaging level of enthusiasm.
Ability to perform basic mathematical calculations.
Ability to work individually and as part of a team.
High level of integrity and work ethic.

Job Duties

Greet customers and provide guidance on where they may find items within the store.
Provide award-winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events.
Generate sales.
Advise customers on the use and care of accessories and provide advice concerning specialized products or services.
Participate in merchandising and promotional activities.
Maintain a high level of customer service.
Assist with setting up merchandise displays.
Work in partnership with store managers and other employees to maximize store sales and in-store presence.
Ensure accuracy in all transactions, inventory, and procedures.
Participate in all manner of store maintenance.
Maintain a high level of product knowledge.
Maintain a professional appearance, demeanor, and attitude always.
Performs other duties as required.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

Experience in the retail industry preferred.
High school diploma or GED required.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Retail Experience Lead oversees retail sales associates to ensure exceptional customer service and brand representation. They are responsible for generating sales, managing store displays, and maintaining high standards of product knowledge and store maintenance.

Requirements

Candidates must have a high school diploma or GED and a clear criminal record. A provincial cannabis certification is required, along with the ability to stand for long periods and lift 25 pounds.

Skills

Retail sales
Customer service
Communication skills
Interpersonal skills
Organizational skills
Merchandising
Product knowledge
Mathematical calculations
Teamwork
Integrity
Work ethic
Sales generation
Brand ambassadorship
Inventory management

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Sales
Customer service
Merchandising
Brand ambassador
Inventory
Provincial Cannabis Certification
Retail sales principles
Store maintenance
Product knowledge
Lifestyle brand

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