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Added 29 mins ago
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Organizing Director
GoodWork.ca
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Build long-term capacity: Coach local riding teams to build capacity with the goal to win. Lead training and provide support to CAs and key ridings with elections related activities such as…
Added 44 mins ago
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Legal Director
Lumentis
Innisfil, ON
- Full-time
…templates, and outside counsel relationships, and may build and lead a legal team as the business grows. This position is based in Novi, Michigan or South Simcoe County,…
Added 1 hour ago
LC
Network Administrator
Lightspeed Commerce, Inc.
Montreal, QC
- Full-time
Support network reliability initiatives, including redundant connectivity, dual-ISP failover, VPN resiliency, and centralized network management.
Added 1 hour ago
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Discovery Program - Power Reliability
ABB
QC · Saint-Laurent, Quebec
- Full-time
We empower you to take initiative, explore ideas, and lead with professionalism. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every…
Added 1 hour ago
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Human Resources Manager
Resonaite
Belleville, ON
- $115,000 to $145,000 CAD / year
- Full-time
We're seeking an experienced Human Resources Manager to lead our people and safety functions at the Autosystems Belleville Division. The successful candidate will be a collaborative and…
Added 1 hour ago
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Principal Electrical Engineer
Worley
Vancouver, BC
- Full-time
Lead proposal development, RFP reviews, engineering estimates, detailed engineering, field support and project execution activities.
Added 1 hour ago
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Principal Structural Designer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 2 hours ago
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Account Executive, Enterprise (Restaurants)
Solink
Remote, Canada
- $240,000 to $300,000 CAD / year
- Full-time
- Remote
Stay informed on trends impacting restaurants, including labor challenges, margin pressure, loss prevention, technology adoption, off-premise ordering, and operational efficiency.
Added 2 hours ago
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Principal Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 2 hours ago
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Principal Piping Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 2 hours ago
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Principal Mechanical Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
Support or fill-in for the Mechanical lead as requested.
Added 2 hours ago
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Senior Buyer
Worley
Oakville, ON
- Full-time
…Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable…
Added 2 hours ago
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Lead Building Services Design Engineer
Fluor
Vancouver, BC
- Full-time
…industry. Our focus on innovation and providing cost-effective technology-based solutions is second to none. As we look to the future, we need creative, ambitious, and innovative…
Added 2 hours ago
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Supervisor, Material Management
Fluor
Vancouver, BC
- Full-time
…industry. Our focus on innovation and providing cost-effective technology-based solutions is second to none. As we look to the future, we need creative, ambitious, and innovative…
Added 2 hours ago
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Project Controls Specialist III
Fluor
Vancouver, BC
- Full-time
…industry. Our focus on innovation and providing cost-effective technology-based solutions is second to none. As we look to the future, we need creative, ambitious, and innovative…
Added 2 hours ago
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Principal Process Engineer - Power Projects
Fluor
Calgary, AB
- Full-time
…expertise, project execution leadership, and business development support. The successful candidate will develop and optimize competitive plant configurations, lead process engineering…
Added 2 hours ago
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BUSINESS ADVISOR, ARTIFICIAL INTELLIGENCE, Advisory Services - Calgary
BDC
Calgary, AB
- Full-time
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered…
Added 2 hours ago
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Machine Room Manager
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- Full-time
…achieving sustainable business success. Together, we encourage, support, and celebrate the diverse voices of our employees. We strive to provide an inclusive culture by fostering an…
Added 3 hours ago
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Support the design, development, and verification of next-generation wireless communication platforms
Added 3 hours ago
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Senior Director, Technical Development Lead, Device
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Toronto, ON
- Full-time
…engineering. Our mission is to harness pluripotent stem cell technology and gene editing to deliver authentic, functional cell therapies that address the root causes of disease and offer…
Added 3 hours ago
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Director, Supply Chain
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- Full-time
Lead capacity planning and scenario modeling activities to support program prioritization, resource allocation, and business decision-making.
Added 3 hours ago
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Project Technologist/Senior Project TechnologistHazourdous Materials
Pinchin Canada
Barrie, ON
- $50,000 to $63,000 CAD / year
- Full-time
As part of our recruitment process, we use AI technology to support a fair and consistent evaluation of all applicants.
Added 3 hours ago
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Clerical Support - (SecurTek Customer Care Associate)
SaskTel
Yorkton, SK
- Full-time
At SaskTel, we don't just think big – we innovate and lead the way! We enrich everyday life. We empower people, organizations and communities to reach their full potential. If you're…
Added 3 hours ago
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BUSINESS ADVISOR, OPERATIONAL EFFICIENCY (Automation) - Calgary
BDC
Calgary, AB
- Full-time
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered…
Added 4 hours ago
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Manager, Digital Marketing Delivery - 12-month contract - Tangerine
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Toronto, ON
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Fire & Flower Inc.

Retail Experience Lead

Oshawa, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the store. The Retail Sales Associate understands their role as brand ambassador and provides positive brand experiences to all customers. Retail Sales Associates will generate sales, advise customers on the use and care of merchandise, and provide advice concerning specialized products and accessories. This role will participate in merchandising and promotional activities and must always maintain a high level of customer service.

Core Competencies & Requirements

Experience in retail sales preferred.
Ability to work in a fast-paced, dynamic environment.
Excellent customer service skills, interpersonal, organizational, and communication skills.
Motivated and creative team player.
Strong knowledge of retail sales principles, methods, practices, and techniques.
Ability to build and maintain lasting relationships with customers.
Strong communication skills (verbal & written).
Self-motivation, with high energy, a positive attitude, and an engaging level of enthusiasm.
Ability to perform basic mathematical calculations.
Ability to work individually and as part of a team.
High level of integrity and work ethic.

Job Duties

Greet customers and provide guidance on where they may find items within the store.
Provide award-winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events.
Generate sales.
Advise customers on the use and care of accessories and provide advice concerning specialized products or services.
Participate in merchandising and promotional activities.
Maintain a high level of customer service.
Assist with setting up merchandise displays.
Work in partnership with store managers and other employees to maximize store sales and in-store presence.
Ensure accuracy in all transactions, inventory, and procedures.
Participate in all manner of store maintenance.
Maintain a high level of product knowledge.
Maintain a professional appearance, demeanor, and attitude always.
Performs other duties as required.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

Experience in the retail industry preferred.
High school diploma or GED required.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead oversees retail sales associates to ensure exceptional customer service and brand representation. They are responsible for generating sales, managing store displays, and maintaining high standards of product knowledge and store maintenance.

Requirements

Candidates must have a high school diploma or GED and a clear criminal record. A provincial cannabis certification is required, along with the ability to stand for long periods and lift 25 pounds.

Skills

Retail sales
Customer service
Communication skills
Interpersonal skills
Organizational skills
Merchandising
Product knowledge
Mathematical calculations
Teamwork
Integrity
Work ethic
Sales generation
Brand ambassadorship
Inventory management

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Sales
Customer service
Merchandising
Brand ambassador
Inventory
Provincial Cannabis Certification
Retail sales principles
Store maintenance
Product knowledge
Lifestyle brand

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