Jobs in Canada

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LE
Regional Technical Sales Manager – BC Territory
LEADING EDGE SALES
Calgary, AB
- Full-time
…Columbia, officially representing the newly combined Doble-Megger product portfolio alongside our other established tier-one OEM lines. We deliver trusted technical consultation, sales…
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OP
Senior Operational Readiness & Service Transition Advisor (ITSM)
Ontario Power Generation
Oshawa, ON
- Full-time
Shift: Days and/or rotating shifts including nights, weekends and holidays
Added just now
EC
Programme des futurs leaders / Future Leaders Program (Bilingual EN/FR)
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Quebec, QC
- Full-time
Added just now
LP
Loro Piana - Assistant Store Manager, Oakridge (Vancouver)
Loro Piana
Vancouver, BC
- Full-time
We are seeking an Assistant Store Manager (ASM) to join our team at Loro Piana. The ASM plays a crucial role in the overall success of the store by supporting the Store Manager in daily…
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H
Product Owner
Hays
Canada
- Contract
Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or SAFe Product Owner/Product Manager (POPM) certification.
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Software Engineer, Ad Infra
Lyft
Toronto, ON
Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role
Added just now
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
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Mid-Market Customer Success Manager
Brex
Vancouver, BC
We currently require three days per week in office - Monday, Wednesday and Thursday
Added just now
CC
Retail Sales Associate
Canna Cabana
Winnipeg, MB · Pembina North, Winnipeg, MB
- Part-time
Maintain a high level of product and service knowledge
Added 14 mins ago
F
Customer Success Manager
FLiiP
Brossard, QC
- Full-time
We're seeking a proactive Customer Success Manager to drive customer retention, expansion, and advocacy. This is a founding CS role where you'll build relationships with our fitness…
Added 14 mins ago
VU
Process Excellence Lead
Vialto UK & Ireland
Toronto, ON
- Full-time
Partner with Process & Delivery Excellence, Operations, Platform, Product, Data, and Client Transition teams.
Added 14 mins ago
L
7788 - 3rd Key
Lids
Vernon, BC
- $18.75 CAD / hour
- Part-time
…for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject matter expert in our products and…
Added 14 mins ago
G
Process Engineer/Metallurgist
Glencore
Sudbury, ON · Greater Sudbury, ON
- Full-time
…We can reduce risk and add value to our client’s projects or operations…
Added 14 mins ago
TP
Project Manager III, Tech Transfers
Teva Pharmaceuticals
Toronto, ON
- Full-time
We are seeking a highly motivated Project Manager III, Tech Transfers to join our External Manufacturing team.
Added 14 mins ago
VU
Process Excellence Lead
Vialto UK & Ireland
Calgary, AB
- Full-time
Partner with Process & Delivery Excellence, Operations, Platform, Product, Data, and Client Transition teams.
Added 14 mins ago
EM
Directeur(trice), opérations commerciales corporatives
Emballages Mitchel-Lincoln Packaging
Montreal, QC
- Full-time
Le/La Directeur(trice), opérations commerciales corporatives est responsable de définir, standardiser et améliorer en continu le système d’exploitation commercial de l’organisation. Il…
Added 14 mins ago
TS
Store Associate
The Salvation Army in Canada
Richmond Hill, ON
- Part-time
Must have go
Added 14 mins ago
W
(CAN) Gérant de rayon leader, aliments
Walmart
Trois-Rivières, QC
- Full-time
The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient daily execution. This…
Added 14 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Calgary, AB
- Part-time
7. Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 15 mins ago
A|
Imaging Specialist (5-month contract)
Access | Information Management
Calgary, AB
- Full-time
Must possess basic PC computer skills
Added 15 mins ago
TS
Store Associate
The Salvation Army in Canada
Richmond Hill, ON
- Part-time
Must have go
Added 15 mins ago
A|
Imaging Specialist (5-month contract)
Access | Information Management
Calgary, AB
- Full-time
Must possess basic PC computer skills
Added 15 mins ago
A|
Imaging Specialist (5-month contract)
Access | Information Management
Calgary, AB
- Full-time
Must possess basic PC computer skills
Added 29 mins ago
TH
Merchandising Execution Associate Part Time - 7119 Skyview
The Home Depot
Canada
- Part-time
…experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and…
Added 29 mins ago
JI
Department Manager - Paint
J.D. Irving, Limited
Saint John, NB
- Full-time
Typical career steps are to manage larger departments before becoming an assistant store manager.

Fire & Flower Inc.

Retail Experience Lead

Estevan, SK, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Team leadership
Inventory management
Communication
Time management
Organizational skills
Problem solving
Compliance
Product knowledge
Sales strategies
Alarm systems

Benefits

Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Customer Service
Cash Management
Compliance
Staff Supervision
Conflict Resolution
Inventory
Operations
Alarm Systems
Team Leadership
Onboarding
Training
Product Knowledge
Sales Strategies
Retail Management
Data Entry

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Work requirements

Jobs in Canada