Jobs in Canada

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NF
Sales Team Manager - Canada
Neilson Financial Services
Toronto, ON
- Full-time
We are seeking a Sales Team Manager with exceptional skills and talents. In this role, you will lead our team of Sales Advisors, cultivating a customer-centric, collaborative, and…
Added just now
SC
Sales Associate
Staples Canada
Ottawa, ON · Nepean, ON
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 15 mins ago
BG
Project Manager
BUTTING Group
Calgary, AB
- Full-time
Are you ready to join a dynamic and growing stainless steel sales office that prides itself on delivering high-quality steel solutions to diverse industries across North America? Fantastic,…
Added 15 mins ago
T
Event Planning Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…You do the planning, sourcing and negotiating, and the Events Manager signs off. By the time an event is ready to execute, your work is done and the team never has to…
Added 15 mins ago
T
Senior Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
Influence that counts. You’ll work side by side with the Planning Manager and have a direct voice with production, procurement and sales.
Added 30 mins ago
Strategic Partner Development Manager, Applied AI ISV Partnerships, HCLS Partnerships
Google
Waterloo, ON
15 years of experience in partner management, product management, business development, sales, or channel development in the technology industry.
Added 45 mins ago
DC
executive sous-chef
Domaine Château-Bromont
Bromont, QC
- Full-time
Maintain records of food costs, consumption, sales and inventory
Added 45 mins ago
BC
Senior Manager, Technology - Banking Cloud Solutions Leader
BDO Canada
Toronto, ON
- Full-time
This is neither a delivery-only architecture role nor a pure sales position. The successful candidate will use their banking knowledge and technical credibility to shape executable…
Added 45 mins ago
Customer Service Coordinator, Central Dispatch
Sinai Health
Toronto, ON
Support the Materials Management Manager/Supervisor in performing cycle counts and year-end Stores physical inventory count
Added 1 hour ago
Part Time Tailor
Moores Clothing
Medicine Hat, AB
Assist in training sales staff on tailoring fundamentals, including marking, fitting, measuring and pressing techniques.
Added 1 hour ago
WC
(CAN) Gérant de rayon, déchargement
Walmart Canada
Shawinigan, QC
- Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 1 hour ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Barrie, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
A
District Manager, 25-49 Digital Sales (Hunter)
ADP
Mississauga, ON
- Full-time
Hybrid: 3 days in office
Added 1 hour ago
MT
☀️Professional Home Cleaner – Health & Dental Benefits
MaidPro Thornhill
Waterloo, ON
- $20 to $24 CAD / hour
- Part-time
✅Must have own vehicle, driver's license and insurance
Added 1 hour ago
MT
☀️Professional Home Cleaner – Health & Dental Benefits
MaidPro Thornhill
Concord, ON
- $19 to $21 CAD / hour
- Full-time
✅Must have own vehicle, driver's license and insurance
Added 1 hour ago
MT
☀️Professional Home Cleaner – Health & Dental Benefits
MaidPro Thornhill
Richmond Hill, ON
- $20 to $25 CAD / hour
- Full-time
✅Must have own vehicle, driver's license and insurance
Added 2 hours ago
Associate Project Manager
Instem
Canada
The Associate Project Manager is a highly valued role where collaboration and a superior team player mindset are important. As an Associate Project Manager (APM) your mission is to be the…
Added 2 hours ago
JC
Senior Business Development Manager
JENCO CANADA LED
Toronto, ON · Etobicoke, ON
- Full-time
…for maintaining and developing relationships in order to meet sales…
Added 2 hours ago
MA
Country Manager, Indochina
Malaysia Airlines
AB · Alberta, Canada
- Full-time
The Country Manager for Indochina (Vietnam, Cambodia and Myanmar) drives Malaysia Airlines’ growth, revenue, and brand presence in the region. This role leads and develops the local team,…
Added 2 hours ago
A
Senior Technical Account Manager
Airwallex
Toronto, ON
- Full-time
We are looking for a technically savvy and sales-oriented technical account manager to partner with our most strategic enterprise customers, guiding them through post-sales queries and…
Added 2 hours ago
BB
Pharmaceutical Sales Representative - Contract
Biocon Biologics
Montreal, QC
- Contract
Biocon Biologics Canada is seeking a highly skilled and experienced Sales Representative to join our Biosimilars Sales Team reporting to the National Sales Manager. The Sales Representative…
Added 2 hours ago
A
Implementation Manager - Embedded Finance
Airwallex
Toronto, ON
- Full-time
This role can be based in SF, NYC, Seattle or Toronto (with 3 days in office requirement)
Added 2 hours ago
PP
Recruiter
Portfolio Payroll - Canada
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
We have an exciting opportunity for an experienced Recruiter / Account Manager to join our Payroll Recruitment division at The Portfolio Group, based in downtown Toronto!
Added 3 hours ago
NB
Treasury Manager, Business Flex
National Bank of Canada
Montreal, QC
- Full-time
A career as a Treasury Manager on the Business Flex team at National Bank means acting as a specialist for small and medium-sized business clients with primarily straightforward needs. This…
Added 3 hours ago
NB
Treasury Manager, Business Flex
National Bank of Canada
Montreal, QC
- Full-time
A career as a Treasury Manager on the Business Flex team at National Bank means acting as a cash management specialist for small and medium-sized business clients with both simple and…

Fire & Flower Inc.

Retail Experience Lead

Weyburn, SK, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They also ensure high standards of customer service, product presentation, and compliance with company policies.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Staff supervision
Customer service
Cash management
Conflict resolution
Negotiation
Objection handling
Time management
Data entry
Communication skills
Security alarm systems
Sales software
Team leadership
Compliance
Training
Inventory presentation

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Store operations
Cash management
Customer service
Staff supervision
Compliance
Conflict resolution
Sales strategies
Inventory management
Alarm systems
Onboarding
Training
Data entry
Time management
Product knowledge
Retail sales principles
Leadership
Provincial Cannabis Certification

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Work requirements

Jobs in Canada