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Added 18 mins ago
FC
Fertilizer Operations Supervisor
Federated Co-operatives Limited
Hanley, SK
- Full-time
The Team: You will work closely with a team of Operations staff, and will report into the Manager, Fertilizer Operations. This team strives to cultivate a culture of efficiency and…
Added 18 mins ago
Nuclear Mechanical Engineer
Celeros Flow Technology
QC · Burlington, QC
Train and develop internal global personnel to better support our nuclear API 610/674 product line – Sales, Applications, Operations, Supply Chain, Engineering and Aftermarket.
Added 1 hour ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Elliot Lake, ON
- $80 to $85 CAD / hour
- Full-time
Added 1 hour ago
Part Time Tailor
Moores Clothing
Grande Prairie, AB
Report any incidents, accidents, or safety hazards to the manager on duty and/or your Regional Manager.
Added 1 hour ago
E
Vice President Controlling and Finance PSN
Epiroc
Mississauga, ON
- Full-time
Take ownership of working capital management, proactively reduce overdue payments with the VPs of Marketing and Operations and global functions such as Supply Chain, and establish inventory…
Added 2 hours ago
J
Quality Manager
Jobgether
Canada
- $116,917 to $153,454.35 CAD / year
- Full-time
As Quality Manager, you will lead and continuously improve quality systems, programs, and standards across a diverse manufacturing environment. You will oversee quality assurance…
Added 2 hours ago
J
Quality Manager
Jobgether
Canada
- $116,917 to $153,454.35 CAD / year
- Full-time
As Quality Manager, you will lead and continuously improve quality systems, programs, and standards across a diverse manufacturing environment. You will oversee quality assurance…
Added 2 hours ago
OH
QA/QC Regulatory Officer
Omnia Holdings
Sudbury, ON
- Full-time
Regulatory Compliance and Cross-Border Readiness
Added 3 hours ago
OT
Lead Product Manager (Bilingual/ Fax/ Telco)
Open Text Corporation
Ottawa, ON · Richmond Hill, ON
- Other
OpenText is looking for a dynamic and experienced product manager to define and deliver a market leading Digital Fax solution from OpenText as part of the Digital Experience (DX) Product…
Added 3 hours ago
AG
Chef Manager - Future Opportunity
ATCO Group
BC · Cariboo District I, BC
- Full-time
Must have a Culinary Red Seal Certification · Must have a Valid Advanced Food Safe Certificate
Added 3 hours ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Valid Alberta ProServe certification required · Food Safety and WHMIS certification required or must be obtained within established organizational timelines
Added 4 hours ago
H&
Assistant Store Manager - Market Mall
Hillberg & Berk
Calgary, AB
- Full-time
…passion for developing a team, driving sales, and enhancing operations, our Assistant Store Manager position, at our Market Mall location in Calgary may be the role for…
Added 6 hours ago
SN
nursery manager
Sheridan Nurseries Limited
Georgetown, ON
- Full-time
Added 6 hours ago
NA
corporate sales manager
North America Electrical Energy Equipments Co., Ltd.
Bolton, ON
- Full-time
Determine strategic planning related to new product lines
Added 6 hours ago
SA
Assistant Restaurant Manager at Sunday's Best
SSP America
Dorval, QC
- Full-time
As an Assistant Restaurant Manager at Sunday's Best, you will work closely with the General Manager to ensure operations run smoothly and meet our high standards for service and food…
Added 6 hours ago
MD
restaurant manager
Moby Dick
White Rock, BC
- Full-time
Added 7 hours ago
C
Retail Team Lead - Part Time
Clarks
King, ON
- Part-time
Serve as the Manager on Duty for the store in the absence of the Store Manager and Assistant Manager
Added 7 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Calgary, AB
- Full-time
Promotes company sponsor programs, ie. Credit card service, product protection and charity initiatives.
Added 7 hours ago
FC
Sr Cust Service Rep/Station
FedEx Canada
Woodbridge, ON
- Full-time
Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment
Added 7 hours ago
WC
Pharmacy Assistant
Walmart Canada
Peterborough, ON
- Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 7 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Sidney, BC
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 8 hours ago
C
BOH Supervisor Windermere
Cineplex
AB · CPX Windermere & VIP
- Part-time
…could include opening and closing the building as the sole Manager on duty. The VIP BOH Supervisor primarily focuses on the back of house areas, in a quick service restaurant style kitchen,…
Added 8 hours ago
L
Senior Manager - Fulfillment Planning
lululemon
Vancouver, BC
- Full-time
…connection, visibility and coordination across key channel partners, product teams and within our Global Fulfillment functions, driving targeted performance reviews, continuous improvement…
Added 8 hours ago
AC
Lead Cook/Sous Chef
Aramark Canada
Kingston, ON
- Part-time
…strategic planning goals while upholding the highest standards in product, profit, environment, and…
Added 8 hours ago
L
Senior Product Manager - Omni Channel Fulfillment
lululemon
Vancouver, BC
- Full-time
Work is performed onsite, minimum 4 days per week.

Fire & Flower Inc.

Retail Experience Lead

Weyburn, SK, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They also ensure high standards of customer service, product presentation, and compliance with company policies.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Staff supervision
Customer service
Cash management
Conflict resolution
Negotiation
Objection handling
Time management
Data entry
Communication skills
Security alarm systems
Sales software
Team leadership
Compliance
Training
Inventory presentation

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Store operations
Cash management
Customer service
Staff supervision
Compliance
Conflict resolution
Sales strategies
Inventory management
Alarm systems
Onboarding
Training
Data entry
Time management
Product knowledge
Retail sales principles
Leadership
Provincial Cannabis Certification

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Work requirements

Jobs in Canada