Jobs in Canada

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Added 5 days ago
Manager, Family Philanthropy
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS
The Manager, Family Philanthropy provides strategic and operational leadership across the family’s philanthropic foundations, awards programs, stakeholder partnerships and related…
Added 5 days ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
Access to internal learning & development programs
Added 5 days ago
GC
Registered Nurse - Rockwood Terrace (Temporary, Full-Time)
Grey County
ON · Durham, ON
- Full-time
Participates in all aspects of the Quality and Risk management program as it pertains to nursing and contributes to the development of recommendations for corrective action;
Added 5 days ago
SE
Outside Services Sales Representative (OSSR)
Schneider Electric
Ottawa, ON · ON · UNAVAILABLE, Ontario
- Full-time
Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
Added 5 days ago
SJ
Registered Nurse - Integrated Comprehensive Care Program
St. Joseph's Home Care
Hamilton, ON
- $31.39 to $46.47 CAD / hour
- Part-time
participating in regular and on-going professional development / learning opportunities, with the goal of obtaining more advanced or specialized nursing skills, as may be necessary for…
Added 5 days ago
Support Worker- Casual/On-Call
Smithers Community Services Association
Smithers, BC
SALARY RANGE: $25.75 per hour- Days and Afternoon Shift, $26.25 per hour- Evening Shift
Added 5 days ago
TC
Director, Franchise Operations - Canada
The Coca-Cola Company
Toronto, ON
- $151,000 to $179,000 CAD / year
- Full-time
Must possess excellent relationship building skills, as well as strategic leadership abilities
Added 5 days ago
Manager, Online Technical Training
George Brown Polytechnic
Toronto, ON
Conflict resolution, budget planning, course and program development, and computer software (Excel spreadsheets, CRMs) skills.
Added 5 days ago
GT
IT Systems Administrator
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
ISE is committed to creating an environment where colleagues can thrive both professionally and personally, while advancing cutting edge underwater technology. You’ll engage in regular…
Added 5 days ago
CN
Administrative Assistant
Canadian Nuclear Laboratories LTD
Chalk River, ON
- Full-time
Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week
Added 5 days ago
B
Technology Research Associate, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · BMOPLACE
- Full-time
Drives the overall software development lifecycle including working across functional teams to transform requirements into features, managing development teams and processes, and conducting…
Added 5 days ago
B
Territory Manager - Peripheral Intervention (GTA)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- Full-time
Reporting to the National Sales Manager, the Territory Manager, Peripheral Intervention, GTA, Ottawa & Northern Ontario, will be a driving force behind the continued growth and success of…
Added 5 days ago
UO
Human Resources Manager
University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and…
Added 5 days ago
C
Yard Attendant - Minnedosa Home Centre
Co-op
Minnedosa, MB
- Full-time
Class 5 Driver's License required
Added 5 days ago
SS
Executive Chef
Sienna Senior Living
Tillsonburg, ON
- Full-time
Must hold a degree or diploma in culinary arts, complemented by a certification in food safety
Added 5 days ago
FC
Food Store Manager
Federated Co-operatives Limited
Flin Flon, MB
- Full-time
Must possess strong interpersonal and communication skills
Added 5 days ago
T
AVP, Financial Crimes Risk Management, Data Management, Canada
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 5 days ago
T
Manager, Customer Experience Trainee
TD
Calgary, AB
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 5 days ago
T
Personal Banking Associate Trainee - Ste-Foy, Quatre Bourgeois, Québec
TD
Ste.-Foy, QC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 5 days ago
Product Manager, Acquisitions
SpotHero
Toronto, ON
Udemy License and Personal Learning Budget – We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
Added 5 days ago
CF
Sales Associate - Toronto, ON
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs
Added 5 days ago
B
Senior Analyst Data Analytics
BMO
Toronto, ON · FCP
- Full-time
The role is based in Toronto and operates in a hybrid model (3 days in office)
Added 5 days ago
ME
Professional Delivery Driver
McDougall Energy Inc.
Toronto, ON
- Full-time
The successful candidate will be required to successfully pass pre- and random drug & alcohol testing and must have a safety and compliance mindset
Added 5 days ago
Sous Chef-GCT
Great Canadian Entertainment
Toronto, ON
Under the general direction of the Executive Chef, Director, Food & Beverage or the Manager, Food & Beverage, this position is responsible for the overall management of one or more food…
Added 5 days ago
G
Associate Software Developer
Genesys
NB · NL · NS · Toronto, ON · ON · PE
- Full-time
You will work with experienced engineers, product managers, designers, and cross-functional partners to turn product needs into reliable software used in enterprise environments.…

Fire & Flower Inc.

Retail Experience Lead

Mississauga, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Nov 6, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

#HP1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They must ensure high standards of customer service, product presentation, and regulatory compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Inventory management
Compliance
Product knowledge
Time management
Communication skills
Troubleshooting
Alarm systems
Sales software
Data entry
Objection handling
Team leadership

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Shift supervision
Cash management
Customer service
Compliance
Product knowledge
Sales strategies
Conflict resolution
Alarm systems
Onboarding
Training
Inventory presentation
Retail sales principles
Time management
Data entry
Objection handling
Team leadership
Provincial Cannabis Certification
Retail management

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Work requirements

Jobs in Canada