Jobs in Canada

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Added 9 mins ago
C
Senior Corporate Account Executive - Vancouver
ClassPass
Canada
- Full-time
…and easy-to-use wellness solution. As part of the Corporate Sales team, you’ll help grow this channel by developing new business opportunities and guiding prospective clients through the…
Added 9 mins ago
S
Clerk IV Accounts Payable
Sanya’k̓ula
Burnaby, BC
- Full-time
…prepaid expense requests for accuracy, determining Harmonized Sales Tax (HST) payable and applying the appropriate rebates. The Clerk IV keeps vendor accounts up-to-date by following up on…
Added 9 mins ago
SR
Senior Environmental Leader
Skyline Recruitment Ltd
Vancouver, BC
- $160,000 to $220,000 CAD / year
- Full-time
You may currently hold a position such as Environmental Manager, Practice Leader, Department Head, Principal Consultant, Regional Manager or Director.
Added 9 mins ago
S
Associate, Institutional Sales & Client Support
Sunlife
Toronto, ON
- Full-time
…drive real, lasting impact. Now in our 17th year as an asset manager and with over $44B in assets under management across institutional and retail markets, we continue to focus on…
Added 9 mins ago
EC
Counter/Inside Sales Person
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Regina, SK
- $40,000 to $50,000 CAD / year
- Full-time
We are currently building our team, and are looking for a full-time Counter Sales Associate.
Added 9 mins ago
SQ
Associate, Institutional Sales & Client Support
Sunlife Québec
Montreal, QC
- Full-time
…drive real, lasting impact. Now in our 17th year as an asset manager and with over $44B in assets under management across institutional and retail markets, we continue to focus on…
Added 9 mins ago
S
Associate, Institutional Sales & Client Support
Sunlife
Vancouver, BC
- Full-time
…drive real, lasting impact. Now in our 17th year as an asset manager and with over $44B in assets under management across institutional and retail markets, we continue to focus on…
Added 9 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 9 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 9 mins ago
WC
Outside Sales Representative (Winnipeg, MB)
Wolseley Canada Inc.
Winnipeg, MB
- Full-time
Advises the Waterworks sales manager of pricing competitiveness to achieve margin expectations while, at the same time, ensuring flexibility in gaining large volume and/or new customer…
Added 9 mins ago
S
Associate, Institutional Sales & Client Support
Sunlife
Waterloo, ON
- Full-time
…drive real, lasting impact. Now in our 17th year as an asset manager and with over $44B in assets under management across institutional and retail markets, we continue to focus on…
Added 9 mins ago
CC
Distribution Supervisor
Coca-Cola Canada Bottling Limited
Winnipeg, MB
- Full-time
Shift/Hours – Tuesday to Saturday, Day Shift (Flexibility Required)
Added 10 mins ago
B
Manager, Talent Acquisition
BCAA
*Head Office
- Full-time
As the Talent Acquisition Manager, you will play a key role in attracting, engaging, and welcoming talent to BCAA. Reporting to the Vice President, People & Culture, you will lead a…
Added 10 mins ago
AE
Field Sales Manager
Arrow Electronics
Mississauga, ON · CA-ON-Mississauga (Superior Blvd)
- Full-time
…leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228…
Added 10 mins ago
PA
Service Technician (Audi Niagara)
Performance Auto Group
St. Catharines, ON
- Full-time
Must have a valid Ontario Driver's License and good driving record
Added 25 mins ago
PT SALES ASSOCIATE - CALL IT SPRING TSAWWASSEN
The Aldo Group Inc / Le Groupe Aldo Inc.
Tsawwassen, BC
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 25 mins ago
TA
SALES LEAD - FULL TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
St. John's, NL
- Full-time
Reporting to the Store Manager, the Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates, and making…
Added 25 mins ago
C
General Manager
Chipotle
Sherwood Park, AB
- Full-time
Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
Added 25 mins ago
C
Implementation Specialist
Citylitics
Remote, Canada
- $75,000 to $80,000 CAD / year
- Full-time
- Remote
Citylitics transforms millions of documents across more than 40,000 cities, utilities, and public agencies into real-time market signals and high-value sales intelligence. Leading…
Added 25 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Hamilton, ON
- Full-time
To manage resources of the Beauty department in order to maximize and achieve sales targets.
Added 25 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 25 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Yellowknife, NT
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 25 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Belleville, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 39 mins ago
TH
Replenishment Analyst- 1 Year Contract
The Home Depot
Canada
- Full-time
Achieve in stock and turns targets for each of the categories that are managed by the analyst for domestic, cross border and import products
Added 39 mins ago
TH
Pro Account Sales Associate Full Time (GLOUCESTER)
The Home Depot
NB
- Full-time
Paint Pro Sales Specialists provide the highest level of customer service support to customers where substantial product knowledge and advanced selling skills are critical to success. Paint…

Fire & Flower Inc.

Retail Experience Lead

Toronto, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Aug 17, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They must ensure high standards of customer service, maintain store presentation, and act as a resource for compliance and product education.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Staff supervision
Customer service
Cash management
Conflict resolution
Inventory management
Communication skills
Time management
Organizational skills
Troubleshooting
Data entry
Compliance
Sales strategies
Team leadership
Alarm systems

Benefits

Mental health resources
Learning and development programs
Team member discount
Perkopolis access
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Store management
Customer experience
Compliance
Sales software
Cash handling
Team training
Conflict resolution
Security systems
Inventory presentation
Product knowledge
Retail sales principles
Administrative duties
Data entry

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Work requirements

Jobs in Canada