Find work in Canada.

618,687 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
In Store Bakery - Clerk Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
Perform program execution and merchandising of product
Added 12 mins ago
Deli - Clerk Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
Perform program execution and merchandising of product
Added 12 mins ago
In Store Bakery - Baker/On Job Training SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
Prepares a variety of bakery products in accordance with Safeway recipes and high standards in order to produce a superior quality product that satisfies customers’ expectations
Added 12 mins ago
Cashier/Grocery Clerk
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Terrace, BC
Stocking product to shelves such as Dairy, Frozen, perishable (produce) and non-perishables
Added 12 mins ago
Parts Manager (Heavy Duty)
Velocity Vehicle Group
Surrey, BC
Track parts sales, market trends, and product advancements
Added 12 mins ago
Retail Experience Lead
Fire & Flower Inc.
Sherwood Park, AB
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 12 mins ago
SC
Part Time Produce Clerk - Admirals Thrifty Foods
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Part-time
Stocking produce and related product to shelves such as (Frozen, perishable and non-perishables)
Added 12 mins ago
Quality Lab Technician
Intertape Polymer Group (IPG)
Truro, NS
Perform product testing at various stages of production (including destructive and non-destructive testing)
Added 12 mins ago
Experienced Line Cook
Recipe Unlimited
Brampton, ON
Complete line check pars to ensure that enough product is prepared and kept ready for service
Added 12 mins ago
DB
Part Time Bridal Sales
David's Bridal
Hamilton, ON
- Part-time
Respond promptly to all customer questions providing product and service information. Build relationships to meet or exceed customer satisfaction and loyalty.
Added 12 mins ago
Columnist
Postmedia Network Inc.
Montreal, QC
…mobile platforms. Award-winning journalists and innovative product development teams bring engaging content to millions of people every week whenever and wherever they want…
Added 12 mins ago
JS
Supervisor, Part Time -- Chinook Mall
JD Sports / Livestock / Size?
Calgary, AB
- Part-time
Maintains an awareness of all product knowledge, and current or upcoming product / trends.
Added 27 mins ago
Seasonal Ambassador - Robson Street
Lush Handmade Cosmetics
Vancouver, BC
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate…
Added 27 mins ago
Seasonal Ambassador - Guildford Town Centre
Lush Handmade Cosmetics
Surrey, BC
Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate…
Added 27 mins ago
Strategist, Enterprise
BrainStation
Toronto, ON
…business leaders as well as the executives who run their AI, Product, Marketing, Design, and Data teams. The role operates on two fronts. First, you will help these enterprises build…
Added 27 mins ago
Senior Strategist, Enterprise
BrainStation
Toronto, ON
…business leaders as well as the executives who run their AI, Product, Marketing, Design, and Data teams. The role operates on two fronts. First, you will help these enterprises build…
Added 27 mins ago
Manager, Enterprise
BrainStation
Toronto, ON
…business leaders as well as the executives who run their AI, Product, Marketing, Design, and Data teams. The role operates on two fronts. First, you will help these enterprises build…
Added 27 mins ago
Account Executive, Enterprise
BrainStation
Toronto, ON
…business leaders as well as the executives who run their AI, Product, Marketing, Design, and Data teams. The role operates on two fronts. First, you will help these enterprises build…
Added 41 mins ago
SI
Sales Associate
SNDL Inc.
Alexis Whitecourt 232, AB · ACE Liquor Discounter Gateway Plaza
- Part-time
Greet customers, answer questions, and provide product recommendations
Added 41 mins ago
Senior Project Manager
Konrad
Toronto, ON
Konrad is an AI-driven digital consultancy and product-innovation firm providing AI, strategy, design, and technology services to the world’s most ambitious businesses and brands.
Added 41 mins ago
Senior Java Developer
Konrad
Toronto, ON
Konrad is an AI-driven digital consultancy and product-innovation firm providing AI, strategy, design, and technology services to the world’s most ambitious businesses and brands.
Added 41 mins ago
Senior iOS Developer
Konrad
Toronto, ON
Konrad is an AI-driven digital consultancy and product-innovation firm providing AI, strategy, design, and technology services to the world’s most ambitious businesses and brands.
Added 41 mins ago
Senior Data Analyst
Konrad
Toronto, ON
Konrad is an AI-driven digital consultancy and product-innovation firm providing AI, strategy, design, and technology services to the world’s most ambitious businesses and brands.
Added 41 mins ago
LT
Personal Trainer
Life Time Inc.
Ajax, ON
- Full-time
This position will be paid commissions between 10% and 60% depending on the product and the Team Member's productivity. The weekly minimum pay for the position will be at least applicable…
Added 41 mins ago
Senior Android Developer
Konrad
Toronto, ON
Konrad is an AI-driven digital consultancy and product-innovation firm providing AI, strategy, design, and technology services to the world’s most ambitious businesses and brands.

Fire & Flower Inc.

Retail Experience Lead

Sherwood Park, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They must ensure high standards of customer service, compliance, and product presentation while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Team leadership
Inventory management
Communication skills
Time management
Problem solving
Compliance
Product knowledge
Sales strategies
Data entry
Security alarm systems

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Customer Service
Cash Management
Compliance
Staff Supervision
Inventory
Conflict Resolution
Alarm Systems
Onboarding
Training
Sales Strategies
Data Entry
Time Management
Leadership
Product Knowledge
Retail Operations

Report this job