Find work in Canada.

620,407 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
W
Stock Unloader Associate
Walmart
Saint John, NB
- Part-time
Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in…
Added 13 mins ago
AC
Senior Financial Analyst
Aston Carter
Calgary, AB
- $40 to $45 CAD / hour
- Contract
Job Title: Senior Financial Analyst Service Operations (Contract)Job Description
Added 28 mins ago
U
Senior Accountant
UPTIME
Surrey, BC
- Internship
…accounting. The role owns month-end close, reconciliations and job costing accuracy, and supervises the Accounts Receivable and Accounts Payable…
Added 28 mins ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
Opportunity to work with a best-in-class team
Added 28 mins ago
Sales Associate
JD Sports / Livestock / Size?
Toronto, ON
…developing team at size? Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the…
Added 42 mins ago
IP
Contrôle d'inventaire
Intercity Packers Meat & Seafood
Montreal, QC · Les Viandes Intercite-Québec-ICP
- Full-time
…to get things done right. Does this sound like you? See our job opening…
Added 57 mins ago
N
FIELD SERVICE TECHNICIAN (ELECTRICAL)
NPAworldwide
AB · Edmonton, AB
- Full-time
This is an excellent opportunity to join a globally recognized leader in electrical power management and build a long-term career in a highly specialized and growing technical field.
Added 57 mins ago
WB
Lead Product Sales
Whistler Blackcomb
Whistler, BC
- Temporary
Added 57 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Kapuskasing, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 57 mins ago
WB
Lead Base Area Operator
Whistler Blackcomb
Whistler, BC
- Temporary
Set an excellent example and strive to improve safety, service and job satisfaction.
Added 57 mins ago
N
FIELD SERVICE TECHNICIAN (ELECTRICAL)
NPAworldwide
Fort McMurray, AB
- Full-time
This is an excellent opportunity to join a globally recognized leader in electrical power management and build a long-term career in a highly specialized and growing technical field.
Added 57 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Added 57 mins ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Added 57 mins ago
MD
Ornamental Specialist-Groundskeeper
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Who May Apply: Open to all qualified job seekers
Added 57 mins ago
MD
Sign Language Interpreter
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Who May Apply: Open to all qualified job seekers
Added 57 mins ago
WC
Stock Unloader Associate
Walmart Canada
Saint John, NB
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 57 mins ago
A
Design Engineer, North America AMZL Design Engineering
Amazon
St. Thomas, ON
- Full-time
Added 57 mins ago
TS
General Labourer
The Seaboard Transport Group
Toronto, ON · North York, ON
- Full-time
Great opportunity to work on a large fleet of Trucks and Tankers
Added 57 mins ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
…and qualifications outlined in this posting and the official job…
Added 1 hour ago
FT
Tire Technician
Fountain Tire
Timmins, ON
- Other
We will develop your skills and certifications with our excellent training & opportunity for advancement
Added 1 hour ago
FT
Lot Attendant/Driver, Calgary (Crowfoot)
Fountain Tire
Calgary, AB
- Other
The opportunity for continual learning, growth, and advancement!
Added 1 hour ago
FT
Tire Technician/ Service Truck Operator, Edson
Fountain Tire
Edson, AB
- Other
Opportunity for experienced Tire Technicians to operate our fully equipped tire service trucks!
Added 1 hour ago
A
Senior Manager, Business Human Resources - Allergan Aesthetics (18 month contract)
AbbVie
Markham, ON
- $134,000 to $184,000 CAD / year
- Contract
At AbbVie, you won't just have a job, you’ll have the opportunity to unlock a bright future, because we're not just a workplace; we're a world of possibilities.
Added 1 hour ago
P
Experienced Loader Operator
PERMA-PIPE
Camrose, AB
- Contract
Participate in on-the-job training and any additional training
Added 1 hour ago
C
Machining Co-op student
Coperion
Richmond, BC
- Full-time
…build equipment used in food production environments. This opportunity will help you strengthen core machining skills, build confidence in a production setting, and develop habits that…

Fire & Flower Inc.

Retail Experience Lead

Canmore, AB, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Nov 5, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, compliance, and product presentation while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Inventory management
Team leadership
Communication
Time management
Problem solving
Compliance
Data entry
Security alarm operation
Training
Sales strategy
Objection handling

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Customer Service
Cash Management
Compliance
Staff Supervision
Inventory
Conflict Resolution
Training
Onboarding
Security
Alarm Systems
Data Entry
Retail Operations
Product Knowledge
Team Leadership
Time Management
Sales Strategy
Objection Handling

Report this job