Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
TB
Operations Administrator
The Berkeley
Halifax, NS
- Full-time
2+ years of administrative or HR support experience; multi-site operations is an asset.
Added just now
Wealth Services Assistant
First West
Victoria, BC
The Wealth Services Assistant provides administrative and marketing support to assigned Senior Wealth Advisors and responds to routine member/client inquiries. Responsibilities include…
Added just now
H
Unit Clerk
HealthCareersInSask.ca
Wolseley, SK
- Full-time
Added just now
H
Medical Laboratory Assistant
HealthCareersInSask.ca
Regina, SK
- Full-time
Added just now
H
Office Administrative Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Provides a wide range of administrative support and coordination of clerical/financial services to a variety of department(s) and/or program(s) and/or facility(ies).
Added just now
H
Unit Clerk
HealthCareersInSask.ca
La Ronge, SK
- Part-time
Added just now
H
Office Administrative Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Provides a wide range of administrative support and coordination of clerical/financial services to a variety of department(s) and/or program(s) and/or facility(ies).
Added just now
H
Unit Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Added just now
R
Stage - Hiver 2027 - Gestion de la chaîne d’approvisionnement / Internship - Winter 2027 - Supply Chain Management
RTX
Longueuil, QC
- Full-time
Added just now
E
Project Coordinator – Infrastructure
EXP
Fredericton, NB
- Full-time
Added just now
SD
Commis(e) du comptoir postal, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Levis, QC
- Part-time
Added just now
SD
Pharmacy Assistant - CPS
Shoppers Drug Mart
Calgary, AB
- Full-time
Added just now
Registered Pharmacy Technician - Drug Access Navigator
Nova Scotia Health and IWK Health
Halifax, NS
Added just now
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health and IWK Health
Halifax, NS
Added just now
Ward Clerk, Pediatric Day Surgery and Recovery Room
Nova Scotia Health and IWK Health
Halifax, NS
Minimum of six (6) months related administrative experience preferred
Added just now
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Added just now
Ward Clerk, Pregnancy & Diabetes Clinic
Nova Scotia Health and IWK Health
Halifax, NS
Added just now
SD
Pharmacy Assistant - CPS
Shoppers Drug Mart
Mississauga, ON
- Full-time
Added just now
E
RPN/LPN
Extendicare
Kapuskasing, ON · LTC - Kapuskasing (Ontario St.)
- Full-time
1) Ensure care is provided with established nursing standards and principles, physicians’ orders and administrative policies, as well as, observe, report and record vital signs, symptoms…
Added just now
SD
Superviseur(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Joliette, QC
- Part-time
Added just now
SD
Pharmacy Assistant - CPS
Shoppers Drug Mart
Burnaby, BC
- Full-time
Added just now
SD
Associate, Order Confirmation
Shoppers Drug Mart
Mississauga, ON
- Full-time
Added just now
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein jour
Shoppers Drug Mart
Rouyn-Noranda, QC
- Full-time
Added just now
E
Registered Practical Nurse (RPN) - Part-Time - Timmins
Extendicare
Timmins, ON · LTC - New Timmins (St Jean Ave.)
- Part-time
1) Ensure care is provided with established nursing standards and principles, physicians’ orders and administrative policies, as well as, observe, report and record vital signs, symptoms…
Added just now
PA
Automotive Receptionist
Pfaff Automotive Partners Inc.
Newmarket, ON
- Full-time
…visitors, telephone calls, and messages. You will also provide administrative and clerical support to help ensure the smooth day-to-day operation of the…

Fire & Flower Inc.

Retail Experience Lead

Smiths Falls, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They ensure high standards of customer service, product presentation, and compliance while acting as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Inventory management
Communication skills
Time management
Organizational skills
Troubleshooting
Sales strategies
Compliance
Product knowledge
Alarm systems
Data entry
Objection handling

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Store management
Customer experience
Compliance
Sales targets
Cash handling
Team leadership
Onboarding
Training
Conflict resolution
Security systems
Inventory presentation
Retail principles
Policy enforcement
Sales software
Data entry
Time management
Organizational skills
Product education

Report this job

Work requirements

Jobs in Canada