Jobs in Canada

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Added 10 mins ago
HI
FlexSave Administrator
HUB International
Woodbridge, ON
- Full-time
…extension. In this role, you will support the onboarding of new clients, enroll employees, and provide day-to-day service for our innovative FlexSave product. You will manage a high volume…
Added 10 mins ago
Field Area Manager - Eastern Canada Service Operations
ENERCON
Moncton, NB · Montreal, QC · New Richmond, QC · Saint-Ferdinand, QC · Sainte-Marguerite-Marie, QC · Saint-Rémi, QC · Eastern Kings, PE · Point Tupper, NS · Halifax, NS · Stellarton, NS · Truro, NS · Bible Hill, NS · Sydney, NS · Windsor, ON · Saint John, NB · Saint-Patrice-de-Sherrington, QC · QC · Québec, QC · St-Rémi, Queb
ENERCON is seeking a Field Area Manager to provide strong, people-focused leadership across our Eastern Canada Service operations, including Québec, Nova Scotia, New Brunswick, and Prince…
Added 10 mins ago
S
Meat & Seafood - Cutter Meat
Sobeys
Larrys River, NS
- Full-time
…banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 26 mins ago
NF
Operational Readiness Manager
New Flyer
Winnipeg, MB
- Full-time
New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure…
Added 26 mins ago
KT
Regional Account Manager
Kal Tire
Edmonton, AB
- Full-time
Reporting to the Regional Sales Manager, the Regional Account Manager is responsible for growing and strengthening relationships with commercial tire customers across an assigned territory…
Added 26 mins ago
R
Customer Success Manager
Resolver
Toronto, ON
- Full-time
Professional development: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness…
Added 26 mins ago
GJ
Chef(fe), Développement des affaires - Business Development Manager
Groupe JAMP Pharma
Boucherville, QC
- Full-time
We are recruiting a Business Development Manager
Added 26 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Aurora, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 26 mins ago
C
Building Solutions Specialist - Canada
CertainTeed
Mississauga, ON
- Full-time
Valid driver’s licence required for rental-car travel
Added 26 mins ago
S
Technical Trainer
Survalent
Mississauga, ON
- Full-time
▪ Work closely with Product Management, Product Knowledge, Development, Support, Project Delivery, and other subject matter experts to validate the technical accuracy and relevance of…
Added 26 mins ago
K
FULLSTACK ENGINEER
Kablamo
Toronto, ON
- Full-time
We are looking for a FullStack Engineer as we expand our impact with new customers. This posting supports the position to start between November 2026 and February 2027.
Added 26 mins ago
K
PRODUCT MANAGER
Kablamo
Toronto, ON
- Full-time
We are looking for a Product Manager as we expand our impact with new customers. This posting supports the position to start between November 2026 and February 2027.
Added 26 mins ago
F
Sr. Digital Performance Marketing Manager
Fittes
Toronto, ON
- Full-time
At Fittes, we’re on a mission to make the mundane exciting. We elevate unloved products with fresh design, bringing a new-school approach to an old-school industry. We’re a dynamic,…
Added 26 mins ago
NF
Operational Readiness Manager
New Flyer
Winnipeg, MB
- Full-time
New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure…
Added 40 mins ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
Support the development and execution of the Retail sales and advice effectiveness roadmap within priorities established by the Director, Senior Manager and Retail leadership.
Added 40 mins ago
1
Senior Field Performance Partner, AI
1Password
Remote, Canada
- Full-time
- Remote
…trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today.…
Added 40 mins ago
T
TDI Associate - Rotational Associate Program
TD
Saint John, NB · Toronto, ON · Montreal, QC · Halifax, NS · Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 40 mins ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 40 mins ago
T
Canadian Commercial Banking Associate
TD
Toronto, ON
- Full-time
…one of our commercial units, as well as a structured training program before moving up to become an Account Manager on a team with a Relationship Manager or as a standalone Account Manager.…
Added 55 mins ago
SH
Solution Engineer
Siemens Healthineers
Ottawa, ON · YOW B
- Full-time
Takes the lead on drafting new utilities, facilities, equipment and/or process validation protocols or modifying existing ones according to required process or product changes. Use…
Added 55 mins ago
C
Gestionnaire de territoire - Gamme complète, Montréal / Territory Manager - Full Line, Montreal
Convatec
Dorval, QC · Montreal, QC · FLD-Canada Field Force
- Full-time
Added 55 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Newmarket, ON
- Part-time
As a Part Time Supervisor, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials,…
Added 55 mins ago
B
Distribution Intern, GAM, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Contribute to projects that may include client segmentation, product positioning, pricing, or channel development.
Added 56 mins ago
G
Counter/Inside Sales Associate
Gescan
Langford, BC
- Full-time
An opportunity for career development across many business departments within our organization.
Added 56 mins ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
Support the development and execution of the Retail sales and advice effectiveness roadmap within priorities established by the Director, Senior Manager and Retail leadership.

Fire & Flower Inc.

Retail Experience Lead

Oshawa, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead oversees daily store operations, including opening and closing procedures, cash management, and staff supervision. They are responsible for maintaining high standards of customer service, product presentation, and ensuring compliance with company policies.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Team leadership
Inventory management
Communication skills
Time management
Troubleshooting
Compliance
Sales strategy
Alarm systems
Data entry
Objection handling
Training

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Sales principles
Cash management
Staff supervision
Customer service
Compliance
Alarm systems
Conflict resolution
Onboarding
Training
Sales strategies
Data entry
Product knowledge
Retail management
Inventory
Team leadership
Time management
Objection handling
Retail industry

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Work requirements

Jobs in Canada