Jobs in Canada

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Added 8 mins ago
WC
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart Canada
Montreal, QC
- Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.
Added 8 mins ago
PI
Lead Generation Specialist B2B - Spécialiste en génération de prospects
Paiements INKAS® - INKAS® Payments
Montreal, QC
- Full-time
INKAS® Payments is looking for ambitious and persistent individuals to join our Montreal sales team as B2B Lead Generation Specialists.
Added 8 mins ago
WC
(CAN) Total Loss & Compliance Assistant Manager
Walmart Canada
Dartmouth, NS
- Contract
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 8 mins ago
WC
(CAN) Fashion Team Lead
Walmart Canada
Surrey, BC
- Full-time
Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.
Added 8 mins ago
TC
Retail Customer Service Coordinator Full Time Marshalls / HomeSense - The Boardwalk
TJX Canada – Winners, Marshalls, HomeSense
Kitchener, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 8 mins ago
TC
Senior Financial Accountant
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $76,620 to $107,268 CAD / year
- Full-time
…analyses while collaborating with partners across Finance and Operations. You’ll gain exposure to senior leadership through presentations and cross‑functional discussions, with the…
Added 9 mins ago
SR
Wireless Sales Supervisor
Staples Retail
Sherbrooke, QC
- Full-time
Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets
Added 9 mins ago
TT
Retail Customer Service Coordinator Full Time Marshalls / HomeSense - The Boardwalk
The TJX Companies, Inc.
Kitchener, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 24 mins ago
TA
SALES LEAD - FULL TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
St. John's, NL
- Full-time
Reporting to the Store Manager, the Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates, and making…
Added 24 mins ago
C
General Manager
Chipotle
Sherwood Park, AB
- Full-time
…day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and develop great people, build a winning culture, and run a strong…
Added 24 mins ago
Assistant Branch Manager
Money Mart
Toronto, ON
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on with customer service, sales, financial service transactions,…
Added 24 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Belleville, ON
- Full-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 24 mins ago
W
(CAN) Fashion Team Lead
Walmart
Surrey, BC
- Full-time
5. Review completed schedules with People Lead.
Added 38 mins ago
L
Assistant Branch Manager - Office 1640
LendDirect
Sarnia, ON
- Full-time
…2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me…
Added 38 mins ago
EM
Automotive Detailer - Car Washer - Billy Bishop Airport Toronto
Enterprise Mobility
Toronto, ON
- $18.25 CAD / hour
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 38 mins ago
R(
Team Lead (Full time) - PENN
Reitmans (Canada) Ltée/Ltd
St. John's, NL
- Full-time
As a Team Lead, you will collaborate with the management team to keep operations running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership,…
Added 38 mins ago
OP
Controller
O'Rourke's Peak Cellars
Lake Country, BC
- Full-time
…accounting, financial reporting, internal controls, and financial operations. This position oversees the integrity and accuracy of financial information across all business units, including…
Added 38 mins ago
H
Assistant Manager, SFU Tim Hortons, Burnaby
Havergal
Burnaby, BC
- Full-time
The Assistant Manager supports the Unit Manager in leading the daily operations of the unit, ensuring an exceptional customer experience, operational excellence, and financial performance.…
Added 38 mins ago
CC
Catering Manager Full Time
Compass Canada
Ottawa, ON
- Full-time
Must have flexible schedule to work nights, weekends, and holidays
Added 38 mins ago
AF
Assistant Branch Manager - Office 1640
Attain Finance
Sarnia, ON
- Full-time
…2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me…
Added 38 mins ago
Area Manager II, YHM2
Amazon
Cambridge, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 53 mins ago
PG
Key Account Manager
Paterson Grain
Winnipeg, MB
- Full-time
…needs, and support profitable growth across Paterson Grain operations. The position will maintain a strong understanding of regional crop production, market conditions, customer…
Added 53 mins ago
DI
Manager, Product Support
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our clients span verticals including CPG, QSR, retail, technology, financial services, and telecommunications. Our work is led by a team of over 250 strategists, insights consultants,…
Added 53 mins ago
AC
Vice President Finance
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Develops effective working relationships with Retail & Wealth, Marketing, Information Technology and other back office support teams and key external suppliers
Added 53 mins ago
B
Area Cleaning Supervisor
BGIS
Ottawa, ON
- Full-time
Under the general supervision of the Regional Manager - Operations, The Area Cleaning Supervisor performs a variety of scheduled and ad hoc supervisory related tasks with emphasis on…

Fire & Flower Inc.

Retail Experience Lead

Mississippi Mills, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Apply by: Nov 24, 2026
Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Nov 10, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

#hp1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead oversees daily store operations, including opening and closing procedures, staff supervision, and cash management. They are responsible for maintaining high standards of customer service, product presentation, and ensuring compliance with all company policies.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Staff supervision
Cash management
Customer service
Conflict resolution
Inventory management
Security alarm systems
Sales software
Data entry
Time management
Communication
Objection handling
Training
Compliance
Leadership

Benefits

Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Operations
Leadership
Customer Service
Cash Management
Compliance
Staff Supervision
Inventory
Security
Training
Conflict Resolution
Data Entry
Time Management
Product Knowledge
Retail Management
Onboarding

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Work requirements

Jobs in Canada