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Added 7 mins ago
SM
RQ11747 – Project Manager/Leader – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…and change management skills. The successful candidate will lead projects involving enterprise technologies, network architecture, communications systems, Video over Internet Protocol…
Added 7 mins ago
GT
Tech Support Analyst Splunk/Dynatrace
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $40 to $45 CAD / hour
- Contract
Lead / contribute to the project management processes; conduct pre and post implementation reviews
Added 7 mins ago
QW
Senior Change Manager
Quantum World Technologies Inc.
Toronto, ON
- Contract
We are seeking an experienced Change Manager (AI Transformation & Adoption) to lead organizational change initiatives supporting AI-enabled transformation across Wealth Technology. The…
Added 7 mins ago
HR
Project Manager, Early Learning and Child Care Digital Transformation
Halton Region
Oakville, ON
- Full-time
Lead and manage complex projects related to early learning and child care system planning, through the initiation, monitoring, implementation and closure phases including initiatives that…
Added 7 mins ago
M
Senior Analyst, Digital Transformation & Automation
Medtronic
Brampton, ON
- Full-time
Translate business requirements into process maps, solution designs, technical requirements, and implementation plans.
Added 7 mins ago
PV
General Manager
P3 Veterinary Partners
Halifax, NS
- Full-time
…you inspire others and are searching for an opportunity to lead – search no…
Added 7 mins ago
IG
Senior Manufacturing Engineer
itec group Inc.
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $105,000 CAD / year
- Full-time
Lead cross-functional teams through APQP and new product implementation, ensuring manufacturing facilities are prepared for successful product launches.
Added 7 mins ago
T
Client Solutions Manager - Industry Operations (Commerce) - Toronto
TikTok
Toronto, ON
- Full-time
- Drive and facilitate the adoption and correct implementation of Pixels, SDKs, Mobile Measurement Partners (MMPs), and TikTok Shop integrations, ensuring technical accuracy and…
Added 8 mins ago
OI
Senior Enrolment Manager
Oxford International
Halifax, NS
- $60,000 to $68,000 CAD / year
- Full-time
Lead the implementation of approved organizational, operational, system, and regulatory changes within the department.
Added 8 mins ago
In Store Bakery - Manager Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Grand Bend, ON
Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely…
Added 8 mins ago
BE
Procurement Specialist
BFG Enterprise Services
Markham, ON
- $53,000 to $62,000 CAD / year
- Full-time
Support the development and implementation of sourcing strategies, RFIs, RFQs and RFPs, including bid evaluation, supplier selection and recommendations.
Added 8 mins ago
LS
Senior Financial Modeling & FP&A Solutions Consultant
Limelight Software
Toronto, ON
- Full-time
…modeling experience, sound business judgment, and the ability to lead client relationships and projects from discovery through…
Added 20 mins ago
PC
Residence Coordinator - Children's Services (Temporary)
Pacific Coast Community Resources Inc
West Kelowna, BC
- Full-time
…complex needs. The role includes frontline staff supervision, implementation of SHSS Service Plans, coordination of household needs, and support for documentation and licensing compliance.…
Added 21 mins ago
Manager, Research Programs & Partnerships (2 positions)
George Brown Polytechnic
Toronto, ON
and project implementation; and monitoring performance, risk, budgets,
Added 21 mins ago
GV
Senior Engineer - Mechanical Systems
GE Vernova
Markham, ON
- Full-time
…concepts, performance of design trade studies, selection and implementation of the best designs and verification that the design is properly integrated and executed. Process that proceeds…
Added 21 mins ago
BB
Senior Project Manager
Bosch Building Technologies
Toronto, ON
- Full-time
Lead multiple large-scale and complex projects simultaneously.
Added 21 mins ago
I
Senior Internal Audit Manager
Innergex
Longueuil, QC
- Full-time
…convinced that generating power from renewable sources will lead the way to a better world. We remain committed to responsible growth that balances people, our planet, and prosperity. We…
Added 22 mins ago
T
IT Manager Development (Python)
TD
Toronto, ON
- Full-time
The Pricing technology team is seeking an experienced IT Manager to lead the design and delivery of an AI-enabled capability that integrates with existing models and creates a scalable,…
Added 22 mins ago
C
Senior Manager, Automation
CIBC
Toronto, ON
- Full-time
…strategic value across CIBC. As Sr. Manager, Automation, you'll lead our automation strategy and initiatives, serving as the subject matter expert for automation platforms and tools.…
Added 36 mins ago
GT
Senior Project Manager - Compliance, Bank Act
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $90 to $100 CAD / hour
- Contract
Our client, a leading Canadian financial institution, is seeking a Senior Technical Project Manager to lead a regulatory technology initiative supporting Bank Act compliance requirements.…
Added 36 mins ago
NS
Senior Medical Laboratory Assistant
Nova Scotia Health Authority
Halifax, NS
- Full-time
…post-analytical phases of testing. The Senior MLA is in a team lead role supporting the division/site with technical expertise, quality assurance, adherence to policy and practices and…
Added 37 mins ago
C
Director of Internal Audit
Confidential
Toronto, ON
- $140,000 to $170,000 CAD / year
- Full-time
…strong relationships across Finance and business functions, and lead the development of a high-performing team. The role may also provide leadership and oversight on internal audit and…
Added 37 mins ago
FI
Principal Software Engineer - Zynque
Fulfillment IQ
Toronto, ON
- Full-time
…capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery…
Added 37 mins ago
A
Software Engineering Manager
AutoTrader.ca
Toronto, ON · Etobicoke, ON
- Full-time
Lead practical AI adoption. Help engineers use AI tools and agents across discovery, implementation, testing, review, and documentation. Establish clear context, constraints, and acceptance…
Added 37 mins ago
A
Software Engineering Manager
AutoTrader.ca
Toronto, ON
- Full-time
Lead practical AI adoption. Help engineers use AI tools and agents across discovery, implementation, testing, review, and documentation. Establish clear context, constraints, and acceptance…

Fire & Flower Inc.

Retail Experience Lead & Delivery Driver

Selkirk, MB, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 20, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead & Delivery Driver is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead & Delivery Driver plays a key role in creating an exceptional guest experience across both in-store and delivery channels. This position leads by example on the sales floor, supports daily store operations, coaches team members, and helps ensure operational excellence while also safely and efficiently completing scheduled deliveries.

As a trusted leader within the store, the Retail Experience Lead & Delivery Driver acts as a brand ambassador at every guest touchpoint, supports sales growth through product knowledge and guest engagement, and helps maintain a high-performing, compliant, and guest-focused retail environment.

What Makes Someone Successful in This Role?

You’re interested in learning and growing within the cannabis retail space
You’re adaptable and enjoy a mix of in-store and on-the-road work
You show up consistently and take ownership of your responsibilities
You care about delivering a great guest experience, wherever that happens

Competencies and Requirements
• Valid Driver’s License - Full 'G' (ON) or Class 5 (BC, AB, SK, MB, YT)
• Clean Driver’s Abstract and Clear Criminal Background Check
• Personal insured vehicle with valid insurance coverage permitting delivery (business use). Proof of insurance is required during onboarding.
• Smartphone with data plan (and comfort using apps/technology)
• Strong guest service mindset with excellent communication skills
• Reliable, self-motivated, and team-oriented with a positive attitude
• Strong attention to detail, organization, and basic math skills
• High level of integrity and ability to work independently and as part of a team

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
6 Months minimum delivery or logistics experience
3-year Driver's Abstract
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

#HP1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Retail Experience Lead & Delivery Driver oversees daily store operations, supervises staff, and ensures an exceptional guest experience. Additionally, the role involves safely completing scheduled product deliveries and maintaining high standards of compliance and service.

Requirements

Candidates must possess a valid driver's license, a clean driver's abstract, and a clear criminal background check. A minimum of 2 years of retail experience and 6 months of delivery or logistics experience are required.

Skills

Retail operations
Delivery logistics
Customer service
Team leadership
Product knowledge
Inventory management
Communication
Attention to detail
Problem solving
Time management
Compliance
Sales growth
Staff training
Conflict resolution
Basic math

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Delivery driver
Logistics
Customer engagement
Team supervision
Brand ambassador
Compliance
Inventory control
Sales strategies
Onboarding
Staff training
Product knowledge
Driver's license
Criminal background check
Smartphone
Retail management
Guest experience
Store opening
Store closing

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