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Added 7 mins ago
AL
Rental Coordinator
Air Liquide
Saint-Hyacinthe, QC
- Part-time
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our…
Added 7 mins ago
C
FT Ag Driver (Watrous Ag #428) Watrous, SK - Saskatoon Co-op
Co-op
Watrous, SK
- Full-time
Support yard operations and customer service functions when delivery duties are not required, including assisting with product handling, inventory movement, facility operations, and…
Added 7 mins ago
C
Full-Time Gas Bar Attendant II
Co-op
Battleford, SK
- Full-time
Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.
Added 7 mins ago
Manufacturing Technician - Assembly
INNIO
Welland, ON
The Manufacturing Technician will be a key team member responsible for the assembly manufacturing process. They will interpret and produce work from complex product drawings, manuals,…
Added 7 mins ago
LW
Assistant Manager
Lammle's Western Wear
Kamloops, BC
- Up to $18.25 CAD / hour
- Full-time
Most importantly, you’re passionate about every customer and team member’s experience, delivering the authentic hospitality, expertise, and sense of community that define the Lammle’s…
Added 7 mins ago
SS
Continuous Improvement Process Engineer
Samuel, Son & Co.
Markham, ON
- Full-time
Facilitates time studies, capacity analysis, space optimization, process lay-outs to support the vision of flow and optimize cost through driving process efficiencies and value stream…
Added 7 mins ago
Process Equipment Support Manager
BWXT
Ottawa, ON
Manages the Process Equipment Support (Fabrication and Mechanical Maintenance) team, the Instrument Calibration (Calibration and Maintenance) team, and the Glass Blowing (Glassware…
Added 7 mins ago
Nuclear Instructional Designer
Aecon
Bowmanville, ON · Cambridge, ON · Oshawa, ON · Pickering, ON
…through the unique talents and collaborative spirit of every team member. If you’re inspired to make a difference through future-building projects, join our best-in-class…
Added 7 mins ago
CF
Investment Operations Associate
CI Financial
Burlington, ON
- Full-time
Aligned Capital Partners Inc. (ACPI) is a fast-growing investment dealer with a dynamic team committed to expanding our business. Our corporate culture encourages teamwork, service…
Added 7 mins ago
WU
Senior Systems Analyst (PeopleSoft HCM)
Western University
London, ON
- Full-time
Within Human Resources, the Human Resources Information Systems (HRIS) team plays a critical role in enabling the University’s people-related operations by stewarding enterprise systems…
Added 23 mins ago
Radio Traffic Coordinator- 6 Month Contract
Rogers Communications
Vancouver, BC
The Traffic Coordinator is a key member of the Revenue Operations team at Rogers Sports & Media. They support radio sales by ensuring all ads are scheduled and delivered as ordered. The…
Added 23 mins ago
Senior Software Development Engineer, Transactional Services
Amazon
Vancouver, BC
- Maintaining current technical knowledge to support rapidly changing technology, always being on the lookout for new technologies, and working with the team to bring in new technologies.
Added 37 mins ago
Executive Assistant
D2L
Winnipeg, MB · Kitchener, ON
Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline…
Added 37 mins ago
T
Personal Banking Associate Trainee
TD
Whitby, ON
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 37 mins ago
CBMC, Site Coordinator
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
As a key member of the local Medical Education Team, the Coordinator provides cross-coverage to support the continuity and effectiveness of medical education programming. The Site…
Added 38 mins ago
TS
Part Time Store Associate View Royal - 32 hours
The Salvation Army Canada and Bermuda Territory
Victoria, BC · View Royal, BC
- Part-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 38 mins ago
D
Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for…
Added 38 mins ago
D
Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for…
Added 38 mins ago
D
Manager
Desjardins
Montreal, QC · Quebec, QC
- Full-time
…build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for…
Added 38 mins ago
C
Director, Facilities Operations and Maintenance – Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
…with the Director, Capital Projects, the Director, Facilities Operations and Maintenance provides leadership and direction to CHEO’s facilities operations team, fostering a high-performance…
Added 52 mins ago
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Vice President, ETF Algo Engineer
BMO
Toronto, ON · FCP
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 52 mins ago
PC
Director, Member Experience
Provincial Credit Union
PE · PEI, Prince Edward Island
- Full-time
Work with Retail, Business Services, Digital Member Experience, Member Administration and other teams to support a consistent experience across branches, telephone, digital and other…
Added 52 mins ago
PC
Director, Operations
Provincial Credit Union
PE · PEI, Prince Edward Island
- Full-time
The Director, Operations provides strategic and operational leadership for PCU’s Core Banking, Lending Administration, and Deposit & Account Administration functions. This role is…
Added 1 hour ago
WO
Controller
WP Osborne Executive Search Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Controller will lead the finance team to ensure the financial operations of a portfolio of entities, ensuring the delivery of accurate and timely financial reporting, analysis,…
Added 1 hour ago
R
Process Technician - E Nickel - Weekend Nights
RTX
Oakville, ON
- Full-time
Act as a cross functional team member and support various processes as requested

Fire & Flower Inc.

Retail Experience Lead & Delivery Driver

Selkirk, MB, Canada

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Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 20, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead & Delivery Driver is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead & Delivery Driver plays a key role in creating an exceptional guest experience across both in-store and delivery channels. This position leads by example on the sales floor, supports daily store operations, coaches team members, and helps ensure operational excellence while also safely and efficiently completing scheduled deliveries.

As a trusted leader within the store, the Retail Experience Lead & Delivery Driver acts as a brand ambassador at every guest touchpoint, supports sales growth through product knowledge and guest engagement, and helps maintain a high-performing, compliant, and guest-focused retail environment.

What Makes Someone Successful in This Role?

You’re interested in learning and growing within the cannabis retail space
You’re adaptable and enjoy a mix of in-store and on-the-road work
You show up consistently and take ownership of your responsibilities
You care about delivering a great guest experience, wherever that happens

Competencies and Requirements
• Valid Driver’s License - Full 'G' (ON) or Class 5 (BC, AB, SK, MB, YT)
• Clean Driver’s Abstract and Clear Criminal Background Check
• Personal insured vehicle with valid insurance coverage permitting delivery (business use). Proof of insurance is required during onboarding.
• Smartphone with data plan (and comfort using apps/technology)
• Strong guest service mindset with excellent communication skills
• Reliable, self-motivated, and team-oriented with a positive attitude
• Strong attention to detail, organization, and basic math skills
• High level of integrity and ability to work independently and as part of a team

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
6 Months minimum delivery or logistics experience
3-year Driver's Abstract
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

#HP1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Retail Experience Lead & Delivery Driver oversees daily store operations, supervises staff, and ensures an exceptional guest experience. Additionally, the role involves safely completing scheduled product deliveries and maintaining high standards of compliance and service.

Requirements

Candidates must possess a valid driver's license, a clean driver's abstract, and a clear criminal background check. A minimum of 2 years of retail experience and 6 months of delivery or logistics experience are required.

Skills

Retail operations
Delivery logistics
Customer service
Team leadership
Product knowledge
Inventory management
Communication
Attention to detail
Problem solving
Time management
Compliance
Sales growth
Staff training
Conflict resolution
Basic math

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Internal learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Retail operations
Delivery driver
Logistics
Customer engagement
Team supervision
Brand ambassador
Compliance
Inventory control
Sales strategies
Onboarding
Staff training
Product knowledge
Driver's license
Criminal background check
Smartphone
Retail management
Guest experience
Store opening
Store closing

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