Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
IW
Warehouse/Yard Associate
ICONIX Waterworks
Kamloops, BC
- Other
Learning and Development: Reach your full potential and career aspirations with training and development opportunities.
Added 22 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Moncton, NB
Master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion
Added 22 mins ago
Senior Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Burlington, ON
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related…
Added 22 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Sudbury, ON
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related…
Added 22 mins ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
O'leary, PE
As a Trainee, Insurance Advisor, you're empowered to develop your career in insurance by learning how to promote and educate clients on Insurance products. You'll also practice anticipating…
Added 22 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
Master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion
Added 22 mins ago
Insurance Advisor, Auto
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related…
Added 22 mins ago
Branch Manager
Talent Acquisition Team at Westland Insurance. Text reply only.
Gibsons, BC
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related…
Added 22 mins ago
Assistant Branch Manager
Talent Acquisition Team at Westland Insurance. Text reply only.
Burnaby, BC
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related…
Added 22 mins ago
Strategy & Operations, Financial Services
Clutch Technologies Inc.
Toronto, ON
…to join our Financial Services team as Strategy & Operations Manager (Financial Services). This role is an opportunity to help build and scale a growing business within Clutch, working…
Added 23 mins ago
NB
Senior Administrative Agent
National Bank of Canada
Victoria, BC
- Full-time
Our action-based learning training programs allow you to master your craft. Customized training content on topics such as transaction finance administration and corporate finance is…
Added 23 mins ago
AO
Operations and Finance Programs Director
Archdiocese of Winnipeg
Winnipeg, MB
- Full-time
Learning and development opportunities and reimbursements.
Added 33 mins ago
T
Personal Banking Associate (Part time, 18.75h)- Charlesbourg
TD
Quebec, QC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 33 mins ago
T
Personal Banking Associate (Full time)- Beauport
TD
Quebec, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 33 mins ago
S
Asset Protection Partner
sephora.com
Abbotsford, BC
- $25 to $30 CAD / hour
- Full-time
…bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend…
Added 33 mins ago
C
Fashion Advisor
CHANEL
Toronto, ON · HOLT RENF. TORONTO YORKD FA
- Full-time
Professional Growth & Development – We are committed to your success. From mentorship programs and learning opportunities to career advancement within the company, we provide the tools and…
Added 33 mins ago
GD
DYNAMITE - Sales Assistant Manager - Place Rosemere
Groupe Dynamite, Inc Garage
Rosemère, QC
- Full-time
Learning and development programs to grow and exploit full potential to succeed in your next step!
Added 53 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager will assess existing processes and ways of working, identify opportunities to simplify and standardize operations and lead the development and implementation of improved…
Added 53 mins ago
WR
Nurse 2 -Home Care
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Under the general supervision of the Manager Health Services and while demonstrating a commitment to the mission, vision and values of the WRHA, the Registered Nurse (RN) provides nursing…
Added 53 mins ago
BC
Senior DB2 DBA
BMO Capital Markets
Toronto, ON
- Full-time
Partner with application development teams to deliver high-quality, performant, and resilient database solutions.
Added 1 hour ago
ST
Senior Data Engineer
Sensor Tower
Remote, Canada
- Full-time
- Remote
…fast-growing exciting environment. You will report to our Engineering Manager while working closely with the cross-functional product development team and…
Added 1 hour ago
FH
Registered Nurse, Emergency - Specialty Qualified - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
- Part-time
…help patients accomplish their health care goals. Assesses learning needs of the patient and family/care giver; provides information and demonstration of care activities to support…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
K
Manager, Enterprise Core Services
KPMG
Hamilton, ON
- Full-time
…are encouraged. Through high support, including progressive learning, strong coaching, inclusive teamwork, and a shared commitment to integrity, we perform at our best – measuring what…
Added 1 hour ago
K
Manager, Financial Services-Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
As a Manager in our Financial Services, Wealth and Asset Management practice, you will support the planning and management of client engagements, lead key workstreams, contribute to the…

Fire & Flower Inc.

Retail Experience Lead - Jane St (Sheridan Mall)

Toronto, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 21, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They also ensure high levels of customer service, maintain store standards, and act as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Team leadership
Inventory management
Communication skills
Time management
Organizational skills
Troubleshooting
Sales software
Data entry
Compliance
Product knowledge
Objection handling

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Store operations
Cash management
Staff supervision
Customer service
Compliance
Sales strategies
Conflict resolution
Inventory
Alarm systems
Onboarding
Training
Product knowledge
Retail sales principles
Data entry
Time management
Organizational skills
Team leadership
Provincial Cannabis Certification

Report this job