Jobs in Canada

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Added 2 mins ago
PH
Reporting Lead, Digital, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new…
Added 2 mins ago
PH
Assistant Bioinformatics Coordinator, S2 Up to 8 FTE
Provincial Health Services Authority
Vancouver, BC
- Full-time
…to meet research and clinical data analysis throughput and software development objectives. Duties/Accountabilities: 1. Assists the Bioinformatics Coordinator and/or Bioinformatics Group…
Added 2 mins ago
BI
Broadcast Manager – Dead by Daylight
Behaviour Interactive
Montreal, QC
- Full-time
Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting…
Added 33 mins ago
GC
COORDONNATEUR·RICE DE LOCALISATION - CHINOIS TRADITIONNEL/Localization Coordinator, Traditional Chinese
Game Companies
Montreal, QC
- Full-time
Added 1 hour ago
GL
Senior Financial Analyst, Commercial
Glass Lewis & Co
Toronto, ON
- $95,000 to $110,000 CAD / year
…high-quality corporate governance research and proxy voting software to carry out their fiduciary duties. Glass Lewis also helps companies understand corporate governance best practices and…
Added 1 hour ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 1 hour ago
MF
Funding and Data Officer
McConnell Foundation
Toronto, ON
- Full-time
Candidates must be based in Toronto, Ontario · Hybrid – Must reside within Canada
Added 1 hour ago
II
Quality Engineer
Intero Integrity
Toronto, ON
- Full-time
Training and certifications: we invest in your development, and together we agree which courses and certifications help you grow, such as Lean Six Sigma or Lead Auditor.
Added 1 hour ago
N
POS Integration & Implementation Engineer – Retail Data
nugget.ai
Mississauga, ON
- Contract
We are seeking an experienced POS Integration & Implementation Engineer to lead technical integrations between Daisy Retail and third-party POS systems.
Added 1 hour ago
TU
Physiotherapist
The University of British Columbia
Vancouver, BC
- Part-time
Lead high-intensity group exercise classes while directing and supervising instructors, students, and volunteers to ensure participants maintain proper exercise form, tailored intensity…
Added 2 hours ago
Senior Regional Marketing Manager, North America (Hybrid)
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Toronto, ON
We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
Added 2 hours ago
AH
Medical Radiation Technologist II
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Lacombe, AB
- Part-time
…are followed. Investigation of safety incidents and concerns. Development and ongoing maintenance of staff schedules and occasional rotation re-design following program changes, as well as…
Added 2 hours ago
BV
FACILITIES AND MAINTENANCE MANAGER
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Vancouver, BC
- Full-time
Providing management and leadership to Maintenance Supervisor, Maintenance Planner, and Shift Lead Hands.
Added 2 hours ago
GE
Assistant Controller
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Calgary, AB
- Full-time
Advanced Microsoft Excel skills and experience working with accounting software.
Added 3 hours ago
MD
Community Development Officer
Muscular Dystrophy Canada
Vancouver, BC
- Full-time
Muscular Dystrophy Canada is looking for a Community Development Manager based in the Vancouver/Lower Mainland region to strengthen our relationships, fundraising and presence across…
Added 3 hours ago
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Leader, Process Transformation – Connected Vehicles
BRP
Valcourt, QC
- Full-time
In an environment where software is a strategic component of BRP products, you will contribute to the continuous improvement of software engineering practices while ensuring their seamless…
Added 3 hours ago
LH
Director, Technology Delivery and Enablement
Lifemark Health Group
Brampton, ON
- $130,000 to $160,000 CAD / year
- Full-time
This is a hybrid position, with four days per week in the office and one day remote
Added 3 hours ago
CS
Instructor, Video Game Coding and Game Design (Calgary)
Circuit Stream
Calgary, AB
- $1,650 CAD / week
- Contract
…and excited to help young people discover where theirs might lead, you’ll thrive…
Added 4 hours ago
H
Head of Marketing
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Canada
- Full-time
Lead and manage the marketing operations, automation, and analytics functions while scaling the team and technology stack
Added 4 hours ago
TC
Senior AI Solutions Lead Resource
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Regina, SK
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Must have a minimum of five (5) years experience delivering software solutions; · Must have a minimum of two (2) years experience developing AI solutions;
Added 4 hours ago
IB
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Analyze serious, escaped defects and repeat failures; lead the QA contribution to root cause analysis and ensure prevention actions feed back into development and testing.
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Controller
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Lead the preparation of monthly, quarterly, and annual financial statements.
Added 4 hours ago
T
Head of IoT Services (12 Month Maternity Cover)
Trackunit
London, ON
- $99,000 to $123,000 CAD / year
- Full-time
You will lead the delivery of IoT Services for AME, owning deployment execution, customer activation, fleet health operations, and managed services performance. That means directly managing…
Added 5 hours ago
CC
RQ11859 - Systems Testing/QA Specialist
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Toronto, ON
- Full-time
Must Have Experience:
Added 5 hours ago
Application Developer
Livingston International
Toronto, ON
Participate and/or lead small to medium scale software application projects which includes but are not limited to directing and delegating assignments to Programmers or other IT members…

Fire & Flower Inc.

Retail Experience Lead - Jane St (Sheridan Mall)

Toronto, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Oct 21, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They also ensure high levels of customer service, maintain store standards, and act as a knowledge resource for the team.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are also required for this role.

Skills

Retail sales
Customer service
Cash management
Staff supervision
Conflict resolution
Team leadership
Inventory management
Communication skills
Time management
Organizational skills
Troubleshooting
Sales software
Data entry
Compliance
Product knowledge
Objection handling

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Store operations
Cash management
Staff supervision
Customer service
Compliance
Sales strategies
Conflict resolution
Inventory
Alarm systems
Onboarding
Training
Product knowledge
Retail sales principles
Data entry
Time management
Organizational skills
Team leadership
Provincial Cannabis Certification

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Work requirements

Jobs in Canada