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Added 9 mins ago
SD
Infirmier(ère), rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Delson, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 9 mins ago
SD
Post Office Clerk, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 9 mins ago
SD
Pharmacy Student, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
St. Albert, AB
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 9 mins ago
W
(CAN) Préposé au stockage, fruits et légumes
Walmart
Saint-Eustache, QC
- Part-time
Working as a Produce Stocker at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. The Produce Stocker delivers excellent customer service by…
Added 9 mins ago
W
(CAN) Associé, équipe de l’alimentation et des produits consommables
Walmart
Montreal, QC
- Part-time
A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables area, and assists…
Added 9 mins ago
W
(CAN) OMNI Customer Fulfillment Associate
Walmart
Guelph, ON
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 9 mins ago
W
(CAN) OMNI Customer Fulfillment Associate (Part Time - Temporary)
Walmart
London, ON
- Part-time
Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and…
Added 9 mins ago
W
Overnight associate
Walmart
Winnipeg, MB
- Part-time
To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers,…
Added 9 mins ago
W
(CAN) Asset Protection Associate
Walmart
Hamilton, ON
- Full-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
Added 9 mins ago
LC
Caissier/caissière temps partiel soir
Loblaw Companies Limited
St-Jean, QC
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 24 mins ago
AF
Event Brand Ambassador / Booth Assistant (Temporary)
Accounting Farm USA
Toronto, ON
- Full-time
Previous event, promotional, retail or customer service experience is an asset
Added 39 mins ago
SC
Kitchen General Helper - Starbucks Team member (34444001)
Sodexo Canada Ltd
Vaughan, ON
- Part-time
We are seeking your great Customer Service skills and have Part Time positions available.
Added 54 mins ago
WB
Senior Administrative Assistant
Whistler Blackcomb
Whistler, BC
- Full-time
…Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness…
Added 54 mins ago
7
Store Crew
7-Eleven
Dawson Creek, BC
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 54 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
- Full-time
…receive proper training so they can confidently provide excellent customer service to our customers every time they…
Added 54 mins ago
HE
Entry level Marketing Management Trainee
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Experience in sales, retail, hospitality, customer service, or other people-focused roles is an asset, but we welcome applicants who are ready to learn and build their experience.
Added 54 mins ago
7
Store Crew
7-Eleven
Aldergrove, BC
- Internship
…the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training…
Added 54 mins ago
HE
Event Sales Assistant
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
You might be coming from retail, hospitality, customer service or university - or simply looking for an opportunity to build practical experience in a people-focused environment.
Added 54 mins ago
Operations Supervisor
David's Bridal
Winnipeg, MB
…sold by them and taking care of them with one of the highest customer service scores in…
Added 54 mins ago
Produce - Clerk Sales/Service SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Lethbridge, AB
The clerk is required to deliver exceptional customer service at all times, ensuring that their workspace is attractive and in good condition at all times.
Added 54 mins ago
In Store Bakery - Decorator Cake
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Lethbridge, AB
Provide customers with friendly and professional service. Prepare special order requests while maintaining self-serve and fresh cases for the bakery department. Actively contribute to an…
Added 54 mins ago
Customer Experience Lead
Laura Canada
AB · Rocky View, AB
As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You…
Added 54 mins ago
North Vancouver - Store Sales Associate
Running Room
North Vancouver, BC
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered
Added 54 mins ago
Kelowna - Store Sales Associate
Running Room
Kelowna, BC
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered
Added 54 mins ago
Sales Associate - Retail Sales
Roots
Mont-Tremblant, QC
…The main objective of this position is to provide exceptional service to customers and build relationships with them. The goal is to develop customers for…

Fire & Flower Inc.

Retail Sales Associate

Gravenhurst, ON, Canada

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Applications open in a new tab.

Job details

Education: High school diploma
Posting language: English
Posted: Oct 13, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the store. The Retail Sales Associate understands their role as brand ambassador and provides positive brand experiences to all customers. Retail Sales Associates will generate sales, advise customers on the use and care of merchandise, and provide advice concerning specialized products and accessories. This role will participate in merchandising and promotional activities and must always maintain a high level of customer service.

Core Competencies & Requirements

Experience in retail sales preferred.
Ability to work in a fast-paced, dynamic environment.
Excellent customer service skills, interpersonal, organizational, and communication skills.
Motivated and creative team player.
Strong knowledge of retail sales principles, methods, practices, and techniques.
Ability to build and maintain lasting relationships with customers.
Strong communication skills (verbal & written).
Self-motivation, with high energy, a positive attitude, and an engaging level of enthusiasm.
Ability to perform basic mathematical calculations.
Ability to work individually and as part of a team.
High level of integrity and work ethic.

Job Duties

Greet customers and provide guidance on where they may find items within the store.
Provide award-winning customer service; build quality relationships with customers, suggest new services, and remind them of upcoming events.
Generate sales.
Advise customers on the use and care of accessories and provide advice concerning specialized products or services.
Participate in merchandising and promotional activities.
Maintain a high level of customer service.
Assist with setting up merchandise displays.
Work in partnership with store managers and other employees to maximize store sales and in-store presence.
Ensure accuracy in all transactions, inventory, and procedures.
Participate in all manner of store maintenance.
Maintain a high level of product knowledge.
Maintain a professional appearance, demeanor, and attitude always.
Performs other duties as required.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

Experience in the retail industry preferred.
High school diploma or GED required.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Retail Sales Associate is responsible for greeting customers, providing product guidance, and delivering exceptional brand experiences. They also assist with merchandising, promotional activities, and maintaining store operations to maximize sales.

Requirements

Candidates must have a high school diploma or GED and a clear criminal record. A provincial cannabis certification is required, along with the ability to perform physical tasks like standing for long periods and lifting 25 pounds.

Skills

Customer service
Retail sales
Communication skills
Interpersonal skills
Organizational skills
Merchandising
Product knowledge
Mathematical calculations
Teamwork
Integrity
Work ethic
Sales generation
Brand ambassadorship
Inventory management

Benefits

Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales
Merchandising
Customer Service
Brand Ambassador
Inventory
Promotional Activities
Product Knowledge
Retail Experience
Store Maintenance
Provincial Cannabis Certification

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