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Senior Full Stack Engineer
arcadia
Toronto, ON · Greater Toronto Area, Canada
- $200,000 to $250,000 CAD / year
- Full-time
An AI company focused on medical imaging and clinical research is hiring a Senior Full Stack Engineer to build software that helps bring effective cancer treatments to patients sooner.
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React Native - Mobile FullStack Developer
Zoho
Toronto, ON
- Contract
As a Senior Full Stack Software Engineer in our US Retirement technology organization, you will design, build, and ship high-quality mobile and backend solutions that serve our Retirement…
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GE
Senior Environmental Specialist ((Rec/Rem, Biology, Regulatory)
GEN7 Environmental Solutions Ltd.
Drayton Valley, AB
- Full-time
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Principal - Architecture
LTM
ON · Ontario, Canada
- $140,000 to $190,000 USD / year
- Full-time
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Artificial Intelligence / Data Engineer Intern
Enabled Talent
Sudbury, ON · Greater Sudbury, ON
- Contract
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Geotechnical Engineer
Okane Consultants
Saskatoon, SK
- $92,000 to $125,000 CAD / year
- Full-time
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React Native - Mobile Full Stack Developer
Zoho
Toronto, ON
- Contract
As a Senior Full Stack Software Engineer in our US Retirement technology organization, you will design, build, and ship high-quality mobile and backend solutions that serve our Retirement…
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Scrum Master
Hays
Toronto, ON
- Contract
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SQL Developer
Zodiac Solutions, Inc
Montreal, QC
- Full-time
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Enterprise Resources Planning Implementation Consultant
System Group | همكاران سيستم
Toronto, ON
- Full-time
Company Description System Group | همکاران سیستم is a leading software development company in Iran, delivering reliable and efficient applications to a wide range of business and industrial…
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Guidewire Developer
Talentmatics
Markham, ON
- Contract
1. Guidewire ClaimCenter Integration Developer
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Test Automation Engineer
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
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Angular Developer
Tekshapers
Montreal, QC
- Full-time
"We are seeking an experienced Angular Developer with strong expertise in building scalable, responsive, and high-performance web applications. The ideal candidate should have hands-on…
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Senior Supplier Quality Engineer
Aversan Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- $95,000 to $120,000 CAD / year
- Full-time
…delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space…
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Senior Front-End Developer (React.js)
Staffingine LLC
Toronto, ON
- Contract
We are looking for an experienced Senior Front-End Developer with strong expertise in building scalable, high-performance web applications using modern frontend technologies. The ideal…
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Functional Testing Quality Assurance Analyst
Swoon
Toronto, ON
- Contract
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Associate, Commercial Credit, Commercial Finance Group (CFG)
EQ Bank
Toronto, ON
- Full-time
Added 14 mins ago
ZS
Azure Data Engineer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
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Law Firm Office Manager
DIMIC LAW
Calgary, AB
- Contract
Added 14 mins ago
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Material Handler
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Surrey, BC
- Full-time
Added 14 mins ago
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Project Engineer
CQ Search Group Ltd.
Vaughan, ON
- $130,000 to $140,000 CAD / year
- Full-time
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Accounting Manager
Confidential
Vernon, BC
- $90,000 to $120,000 CAD / year
- Full-time
Added 14 mins ago
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Marketing Manager
Kongsberg Geospatial
Ottawa, ON
- $62,000 to $115,000 CAD / year
- Temporary
Based in Ottawa, Canada, Kongsberg Geospatial creates precision real-time software for mapping, geospatial visualization, and situational awareness. The Company’s products are primarily…
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Estimator / Project Coordinator
InTandem Talent
Hamilton, ON
- Full-time
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Procurement and Contracts Specialist
Medical Council of Canada
Ottawa, ON
- $86,000 to $97,000 CAD / year
- Contract

Fire & Flower Inc.

Retail Sales Associate

Kawartha Lakes, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Nov 2, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They must ensure high standards of customer service, maintain store presentation, and act as a compliance steward.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Cash management
Staff supervision
Customer service
Conflict resolution
Inventory presentation
Compliance
Product knowledge
Team leadership
Time management
Communication
Troubleshooting
Sales strategies
Data entry
Alarm system operation

Benefits

Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Sales
Cash management
Compliance
Customer service
Staff supervision
Inventory management
Alarm systems
Conflict resolution
Onboarding
Training
Sales strategies
Data entry
Product knowledge
Retail operations

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