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Senior Product Development Manager
femtherapeutics
Montreal, QC
- Full-time
About the Level: Manager here means you own the product, not a team. You’ll run the pessary’s development from V&V through design transfer, including the plan, timeline, budget, and…
Added just now
VC
Booking Clerk/Secretary-VGH
Vancouver Coastal Health
Vancouver, BC
- $28.74 CAD / hour
- Other
Come work as a Booking Clerk/Secretary with Vancouver Coastal Health (VCH) on the Ambulatory Care Clerical team at Vancouver General Hospital in Vancouver, BC. Apply now to join the team!
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VC
Booking Clerk/Secretary
Vancouver Coastal Health
Vancouver, BC
- $28.74 CAD / hour
- Temporary
Come work as a Booking Clerk/Secretary with Vancouver Coastal Health (VCH) on the Ambulatory Care Clerical team at Vancouver General Hospital in Vancouver, BC. Apply today to join our team!
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Senior Eng Technologist
Vecima Networks Inc.
Saskatoon, SK
- Full-time
…connectivity. Through broadband access, content delivery, cloud-native software, automation, and AI-enabled solutions, Vecima helps service providers modernize cable and fiber networks,…
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Delivery Executive
Capgemini
Vancouver, BC
We are seeking an experienced Delivery Manager to lead delivery covering a portfolio of Cloud Native Application and MuleSoft Integration managed services and projects.
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AP
Senior Corrugated Reliability Engineer
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
…local jobs and built a legacy of trust with our clients and team members. At Atlantic, your ideas matter, your growth is supported and your work makes a real…
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Sr. Component Engineer
Hexagon
Calgary, AB
- Full-time
Hexagon's Autonomous Solutions division is looking for an Aerospace and Defence Component Engineer to join our team in Calgary, AB. This integral role within the Aerospace and Defence team…
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AW
Account Manager
All Weather At Home
AB · Calgary, AB
- Full-time
Lead opportunities from initial contact through quoting, negotiation, and closing.
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Sales Engineer
Valence
Toronto, ON
- Full-time
…strategy at enterprise scale. Nadia embeds personalized, proactive development directly into the flow of daily work to help individuals build new skills and behaviors. At the organization…
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WT
Senior Software Developer, People Intelligence
Wealthsimple Technologies
Remote, Canada
- $151,200 to $189,000 CAD / year
- Full-time
- Remote
5+ years of professional software development, with a track record of building internal tools and production systems that employees and teams depend on every day.
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Enterprise Account Executive (DevOps)
Rewind
Remote, Canada
- $130,000 to $170,000 CAD / year
- Full-time
- Remote
Taking Initiative: We value ownership and proactive problem-solving. We encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our…
Added 15 mins ago
DV
Business Development Manager – North America
DBM Vircon
Canada
- Full-time
…design/detailing and digital engineering companies. Drawing upon over 900 team members, with experience in over 6 continents, we regularly challenge the status quo by delivering high-end…
Added 15 mins ago
B
2D Spine Animator – Slot Game Development
BLAZESOFT
Canada
- Full-time
We are looking for an experienced 2D Spine Animator to join our slot game development team. The ideal candidate should have a strong background in creating engaging animations and visual…
Added 15 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…safety and appropriateness of medications. A small, dynamic team with a big mission, our work and achievements span provinces and range from public awareness campaigns to healthcare…
Added 16 mins ago
Production Development Engineer
Clutch Technologies Inc.
Mississauga, ON
We are looking for a highly analytical and results-oriented Development Engineer to drive the development of our lean vehicle reconditioning production. In this key role, you will lead Lean…
Added 16 mins ago
P
Senior Packaging Designer
Pakfactory
ON · Markham, Ontario
- Full-time
…structural packaging and inserts. The ideal candidate will lead the design of complex packaging solutions, including corrugated, folding cartons, rigid boxes, and multi-piece inserts, while…
Added 16 mins ago
Customer Data & Identity Specialist (CDP/CRM ecosystem)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.
Added 16 mins ago
Aircraft Technician- Mechanics
Westerkirk
Calgary, AB
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of…
Added 16 mins ago
TG
Senior Quality Assurance Analyst
TMX Group
Montreal, QC
- Full-time
Collaborate: Partner closely with the development team to ensure products meet the highest quality standards throughout the software development lifecycle.
Added 16 mins ago
TG
Programmer Analyst C++
TMX Group
Montreal, QC
- Full-time
…organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing…
Added 16 mins ago
J&
Medical Director Emerging Assets & Therapeutic Area Strategy
Johnson & Johnson Innovative Medicine
Toronto, ON
- Full-time
…collaboration and alignment across therapeutic areas. They lead the development and execution of national medical education and field medical strategy. The Medical Director leads, coaches,…
Added 16 mins ago
A
Salesforce Technical Architecture Advisor, LWC, Apex & Implementations
Alithya
Montreal, QC
- Full-time
Architect and lead development using LWC, Apex, Visualforce, and Salesforce platform capabilities;
Added 16 mins ago
AI
PLM Solution Architect
Aptino, Inc.
Montreal, QC
- $60 to $65 CAD / hour
- Contract
Lead development teams and oversee technical implementation.
Added 16 mins ago
I
Sterling integrator administration Consultant
Infosys
Mississauga, ON
- $102,474 to $147,835 USD / year
- Full-time
…Consultant. As an IBM Sterling Integrator platform administration Lead Consultant, who understands On Prem and Cloud server infrastructure landscape. Has handled sterling integrator…
Added 16 mins ago
UO
Program Coordinator, Obstetrics & Gynaecology
University of Calgary
Calgary, AB
- Part-time
Co-Lead the evaluation of the training program. This may include developing and piloting questionnaires, distributing questionnaires, conducting interviews, tracking academic outputs (i.e.…

Fire & Flower Inc.

Retail Sales Associate

Kawartha Lakes, ON, Canada

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Job details

Education: High school diploma
Experience: 2 years of experience in the retail industry.
Posting language: English
Posted: Nov 2, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.

The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.

All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

Strong knowledge of retail sales principles, methods, practices, and techniques.
Strong work ethic and positive team attitude.
Ability to guide, educate and motivate employees.
Strong customer service and troubleshooting skills.
Strong communication skills (verbal & written).
Familiarity with security alarm systems – enabling and disabling.
Ability to learn and adapt to sales software quickly.
Proven data entry, data editing and typing skills.
Exceptional conflict resolution, negotiation, and objection handling skills.
Able to respond quickly in a dynamic and changing environment.
Excellent organizational and time management skills.
Experience with cash management.

Job Duties

Open and Close retail store, including activating and deactivating alarms.
Greet and assist customers in a manner that models exemplary conduct to other staff.
Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
Assist with team member onboarding, training, and continuous education.
Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
Ensure all customer complaints are addressed and handled professionally.
Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
Where necessary, identify and suggest technology solutions to meet evolving customer needs.
Escalate team member issues to direct manager.
Act as a steward of education and compliance.

Why you’ll love working here

Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

2 years of experience in the retail industry.
High school diploma or GED required.
Experience in all aspects of customer service.
Clear criminal record.
Provincial Cannabis Certification.

Working Conditions

Manual dexterity required to use desktop computer and peripherals.
Ability to stand for long periods of time.
Ability to lift 25 pounds.
Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Retail Experience Lead is responsible for overseeing daily store operations, including opening and closing procedures and staff supervision. They must ensure high standards of customer service, maintain store presentation, and act as a compliance steward.

Requirements

Candidates must have at least 2 years of retail experience and a high school diploma or GED. A clear criminal record and provincial cannabis certification are required for this role.

Skills

Retail sales
Cash management
Staff supervision
Customer service
Conflict resolution
Inventory presentation
Compliance
Product knowledge
Team leadership
Time management
Communication
Troubleshooting
Sales strategies
Data entry
Alarm system operation

Benefits

Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis retail
Sales
Cash management
Compliance
Customer service
Staff supervision
Inventory management
Alarm systems
Conflict resolution
Onboarding
Training
Sales strategies
Data entry
Product knowledge
Retail operations

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