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Added 9 mins ago
BC
Infection Control Professional (ICP)
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- Full-time
Reporting to the Reporting to the Manager of Infection Prevention and Control, the Infection Control Professional (ICP) will act as support with the ongoing implementation, development and…
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BC
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- Full-time
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Added 11 mins ago
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Added 25 mins ago
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Fire & Flower Inc.

Retail Sales & Delivery Associate

Langford, BC, Canada

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Job details

Posting language: English
Posted: Oct 5, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Reports To
Store Manager or Designate

Position Overview

The Original FARM is a leading cannabis retailer that empowers guests to make informed decisions through a thoughtful and innovative customer experience. We are cannabis educators who share our passion, knowledge, and expertise with every guest.

As a Retail Sales & Delivery Associate, you’ll play a dual role supporting both our in-store guest experience and scheduled deliveries. You’ll spend time on the road delivering packaged cannabis orders safely, accurately, and on time, while also supporting the retail team as a Budtender when delivery volume is lower.

This is a great opportunity for someone who enjoys a mix of in-store and on-the-road work, takes pride in providing exceptional guest service, and is interested in growing within the cannabis retail space.

What Makes Someone Successful in This Role?

You’re adaptable and enjoy a mix of in-store and on-the-road work
You’re reliable, self-motivated, and take ownership of your responsibilities
You care about creating a great guest experience, wherever that happens
You’re comfortable working independently while also being part of a team
You have strong communication, organization, and problem-solving skills
You’re interested in learning and growing within the cannabis retail space

Essential Duties & Responsibilities

Delivery

Safely deliver packaged cannabis products to guests using a company-provided vehicle
Ensure orders are handled accurately and delivered in a timely manner
Maintain accurate delivery records and follow all required delivery procedures
Communicate with Dispatch to support timely and accurate deliveries
Safely operate company equipment and vehicles
Follow assigned routes, schedules, and delivery procedures in accordance with training and regulatory requirements
Communicate with guests and Dispatch, escalating any issues or concerns as needed

Retail & Budtending

Provide knowledgeable and professional service to guests and support informed purchasing decisions
Maintain strong product knowledge and provide accurate, compliant cannabis education
Support sales through product recommendations and promotions
Process transactions accurately while following inventory and operational procedures
Assist with merchandising, store setup, cleaning, and maintaining an organized retail environment
Support receiving, inventory, and other store operations as required
Provide occasional coverage at other locations when required
Support the team with Budtending and other store responsibilities when there is no delivery work

General Responsibilities

Work collaboratively with Store Leadership and the broader team to support store success
Maintain a professional and positive approach with guests and team members
Follow all company policies, procedures, training requirements, and applicable cannabis regulations

Qualifications & Requirements

Must be 19+ years of age
Valid Class 5 or 7 BC Driver’s Licence
Clean Driver’s Abstract
Clear Criminal Record Check
BC Selling It Right Certificate
Legally permitted to work in Canada
Strong customer service and communication skills
Strong attention to detail and time management
Reliable, self-motivated, and team-oriented
Comfortable using technology, apps, and communication tools
Previous delivery, logistics, retail, or customer service experience is considered an asset

Terms of Employment

Part-time hourly position, offering up to 30 hours per week
Must be available to work a variety of shifts, including evenings and weekends, as required
Must be willing to provide coverage for team members during sick days, leaves, or other staffing needs
Must be willing to sign FARM’s terms of employment contract

Why You’ll Love Working Here

Opportunity to work with a best-in-class cannabis retail team
Internal growth and advancement opportunities
Access to internal learning and development programs
Wellness program, including access to mental health resources
Team member discount
Access to additional perks through Perkopolis, GoodLife, and more

Education, Training & Experience

Provincial Cannabis Certification – Selling It Right
Driver’s Abstract
Criminal Record Check
Previous delivery, logistics, or cannabis retail experience is an asset

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

Apply About employer

More about this job

Responsibilities

The associate will balance in-store retail duties, such as budtending and inventory management, with the safe and timely delivery of cannabis products to guests. They are responsible for providing knowledgeable service, maintaining store standards, and ensuring all deliveries follow regulatory requirements.

Requirements

Candidates must be at least 19 years old, hold a valid Class 5 or 7 BC driver's licence, and possess a BC Selling It Right certificate. A clean driver's abstract and a clear criminal record check are also mandatory for this role.

Skills

Customer service
Cannabis education
Delivery logistics
Inventory management
Communication
Problem-solving
Time management
Attention to detail
Retail sales
Merchandising
Transaction processing
Vehicle operation
Regulatory compliance

Benefits

Internal growth and advancement opportunities
Learning and development programs
Wellness program
Mental health resources
Team member discount
Perkopolis perks
GoodLife fitness perks

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Delivery
Logistics
Budtending
Customer experience
Inventory
Merchandising
Selling It Right
Driver's abstract
Criminal record check
Retail operations
Compliance
Product knowledge
Class 5 driver's licence
Class 7 driver's licence
Perkopolis
GoodLife

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