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Added 4 mins ago
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Client Engagement Associate [Hourly]
CIBC
Ottawa, ON
- Part-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 4 mins ago
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Client Associate Wood Gundy
CIBC
Penticton, BC
- Part-time
As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their portfolios and develop new business. You will directly engage with…
Added 4 mins ago
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Client Engagement Associate [Hourly]
CIBC
Orleans, ON
- Part-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 4 mins ago
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Supply Chain Support Associate
Co-op
Calgary, AB
- Full-time
Federated Co-operatives Limited (FCL) is hiring a Supply Chain Support Associate on a permanent full-time basis on our Supply Chain team.
Added 4 mins ago
CT
Associate Manager, Loyalty Program
Canadian Tire Corporation
Toronto, ON
- Full-time
Added 4 mins ago
Customer Experience Associate - Clayton Park, NS (26.25 Hours / Week)
Scotiabank
Halifax, NS
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 4 mins ago
SI
Sales Associate
SNDL Inc.
Edmonton, AB · Wine & Beyond Southgate
- Part-time
Added 4 mins ago
Senior Operations Associate, 12-month contract
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients' mutual fund…
Added 4 mins ago
Financial Service Representative
Money Mart
Toronto, ON
Added 4 mins ago
Financial Service Representative
Money Mart
Milton, ON
Added 4 mins ago
Production Associate - Garment/Linen/Bulk Product Folder
Cintas
Calgary, AB
Cintas is seeking a Production Associate – Garment/Linen/Bulk Product Folder to support the Rental Division. The Product Folder is responsible for folding customer product manually or…
Added 4 mins ago
AB
Warehouse Associate - Order Picker
Arctic Beverages Group of Companies
Winnipeg, MB
- $37,440 to $39,728 CAD / year
- Full-time
The Warehouse Associate’s primary responsibility is to perform as an order or stock picker and prepare orders accurately and efficiently. Using warehouse equipment such as forklifts and…
Added 4 mins ago
MH
Sales Associate | Rideau Centre | Part Time | $20 per hour
Michael Hill
Ottawa, ON
- Part-time
Added 4 mins ago
AB
Warehouse Associate
Arctic Beverages Group of Companies
Flin Flon, MB
- Full-time
The Warehouse Associate is expected to perform basic responsibilities and should be detail-oriented, adept at operating counterbalance sit down forklifts, stand up forklift, ride on pallet…
Added 4 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Brantford, ON
- Part-time
Added 4 mins ago
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Marketing Associate
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $44,000 CAD / year
- Full-time
…interactions. Now, we're looking for an Entry-Level Marketing Associate who's ready to jump in, learn by doing, and bring fresh energy to the…
Added 4 mins ago
LW
Seasonal Warehouse Associate
Lammle's Western Wear
Calgary, AB
- Temporary
We are currently hiring for a SEASONAL Warehouse Associate!
Added 4 mins ago
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Sales Associate
RONA
Saint-Eustache, QC
- Full-time
Added 4 mins ago
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Merchandising Service Associate
RONA
Boucherville, QC
- Full-time
Added 4 mins ago
WC
(CAN) Day Remodel Associate
Walmart Canada
Port Elgin, ON
- Contract
Position Summary...A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards in newly renovated departments. They complete modulars, assist…
Added 4 mins ago
CC
Production Associate - Garment/Linen/Bulk Product Folder
Cintas Canada
Calgary, AB
- Full-time
Cintas is seeking a Production Associate – Garment/Linen/Bulk Product Folder to support the Rental Division. The Product Folder is responsible for folding customer product manually or…
Added 20 mins ago
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Associate Insurance Advisor
Co-operators
Edmundston, NB
- Full-time
…financial services solutions to meet our clients' unique needs. The Associate Insurance Advisor I is a key player in the support and development of the agency operation primarily through…
Added 20 mins ago
ASSOCIATE CREATIVE DIRECTOR, ART
TANK Worldwide
Toronto, ON
Added 20 mins ago
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Sales Associate Full Time - Fairview Mall
Wow! Mobile Boutique
Toronto, ON
- Full-time
Added 20 mins ago
WM
Sales Associate Full Time - Erin Mills Town Centre
Wow! Mobile Boutique
Mississauga, ON
- Full-time

Fire & Flower Inc.

Retail Sales & Delivery Associate

Burlington, ON, Canada

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Job details

Posting language: English
Posted: Oct 27, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is responsible for engaging guests with knowledgeable, professional service in-store while also ensuring orders are delivered safely, accurately, and in a timely manner. Acting as a brand ambassador at every touchpoint, this role supports sales growth, product education, and promotional initiatives, while also contributing to overall store operations including merchandising, cleanliness standards, receiving, and inventory support.

What Makes Someone Successful in This Role?

You’re interested in learning and growing within the cannabis retail space
You’re adaptable and enjoy a mix of in-store and on-the-road work
You show up consistently and take ownership of your responsibilities
You care about delivering a great guest experience, wherever that happens

Competencies and Requirements

Valid Driver’s License - Full 'G' (ON) or Class 5 (BC, AB, SK, MB)
Clean Driver’s Abstract and Clear Criminal Background Check
Personal insured vehicle with valid insurance coverage permitting delivery (business use). Proof of insurance is required during onboarding.
Smartphone with data plan (and comfort using apps/technology)
Strong guest service mindset with excellent communication skills
Reliable, self-motivated, and team-oriented with a positive attitude
Strong attention to detail, organization, and basic math skills
High level of integrity and ability to work independently and as part of a team

Essential Duties and Responsibilities

Deliver exceptional guest service by greeting guests, providing product guidance, and building strong relationships
Support sales through recommendations, promotions, and a strong understanding of products and accessories
Maintain high product knowledge to ensure accurate, compliant guest education
Assist with merchandising, store setup, and maintaining a clean, organized retail environment
Process transactions accurately while following all inventory and operational procedures
Work closely with store leadership and team members to support overall store success and guest experience
Safely complete deliveries, including order handling, loading, transportation, and on-time delivery to guests
Follow assigned routes, schedules, and all delivery procedures in accordance with training and regulatory requirements
Communicate clearly with guests and dispatch, escalating issues or concerns as needed
Maintain professionalism, a safe driving record, and full compliance with company and regulatory standards

Why you’ll love working here

Earn and retain 100% of tips during delivery shifts as part of delivering exceptional guest experiences
Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Provincial Cannabis Certification
3-year Drivers Abstract
Criminal Record Check
6 Months minimum delivery or logistics experience

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The Retail Sales & Delivery Associate provides exceptional guest service in-store while managing accurate and timely product deliveries. This role also supports store operations, including merchandising, inventory maintenance, and product education.

Requirements

Candidates must possess a valid driver's license, a clean driving abstract, and a personal insured vehicle for delivery duties. A provincial cannabis certification and at least 6 months of delivery or logistics experience are required.

Skills

Guest service
Product education
Inventory management
Merchandising
Delivery logistics
Communication
Attention to detail
Basic math
Time management
Problem solving
Teamwork
Sales support
Regulatory compliance
Smartphone proficiency

Benefits

Tips retention
Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Delivery
Logistics
Customer service
Inventory control
Merchandising
Product knowledge
Sales
Driver's license
Regulatory compliance
Retail operations
Brand ambassador
Smartphone apps
Safety standards
Provincial Cannabis Certification

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