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Added 12 mins ago
CT
Retail Advisor - Part Time
Clutch Technologies Inc.
Markham, ON
- Part-time
As a Part-Time Retail Advisor (Inbound Field Specialist), you may be the only Clutch team member a customer ever meets in person. Our entire car-buying and selling journey happens online -…
Added 12 mins ago
Warehouse Specialist
Imperial Brady
Trois-Rivières, QC
…timely availability of high-quality products. Our Canadian customer service team understands the unique needs of Canadian businesses and delivers tailored solutions with a local…
Added 12 mins ago
Customer Service Broker, Home & Auto (Higgins Insurance, part of Orbit Insurance Services)
OTIP Group of Companies (OTIP, Orbit, Curo)
Quispamsis, NB · Dartmouth, NS
…really make a difference in their work lives. Higgins Insurance, part of Orbit Insurance Services is growing their service team within Atlantic Canada and we would love the opportunity to…
Added 12 mins ago
DC
Full Time Class 5 Truck Driver
Diabetes Canada / National Diabetes Trust
Dartmouth, NS
- Full-time
The National Diabetes Trust is Canada’s largest charitable clothing and small household good collection service. With more than 5,000 donations bins and an active home pick-up service in…
Added 12 mins ago
Corporate Store Key Holder
Bulk Barn
Ottawa, ON · NEPEAN, ON
Assist customers in a manner that exceeds customer expectations
Added 12 mins ago
Assistant Housekeeping Manager
Northland Properties
Castlegar, BC
…combination of standing, walking, standing for extended periods of time, bending, crouching,…
Added 12 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Fredericton, NB
You listen to customers’ needs to provide exceptional customer service;
Added 12 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Toronto, ON
…runs smoothly and that your team provides the best possible customer service. When you’re working as acting manager, your tasks will include meeting overall goals, maintaining our corporate…
Added 12 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Winnipeg, MB
Keep the store running smoothly and ensure your team provides outstanding customer service;
Added 12 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Burlington, ON
You listen to customers’ needs to provide exceptional customer service;
Added 12 mins ago
GC
Graphic Designer (Full Time)
Granite Club
Toronto, ON · North York, ON
- Full-time
People skills: Exemplary interpersonal and customer service skills; positive, team-focused attitude and demonstrated success liaising with stakeholders at all levels of the organization and…
Added 12 mins ago
KEY HOLDER
Boutique La Vie En Rose
Burnaby, BC
Being part of a family-owned business committed to the community;
Added 12 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Burnaby, BC
You listen to customers’ needs to provide exceptional customer service;
Added 12 mins ago
SEASONAL ASSOCIATE
Boutique La Vie En Rose
Burlington, ON
You listen to customers’ needs to provide exceptional customer service;
Added 12 mins ago
CAISSIER.ÈRE
Boutique La Vie En Rose
Saint-Jean-sur-Richelieu, QC · St-Jean-sur-Richelieu, QC
Being part of a family-owned business committed to the community;
Added 12 mins ago
Sales and Marketing Coordinator
Claridge Homes
Ottawa, ON
2+ years of experience in Sales/Customer Service or Marketing Administration, ideally in new home construction or real estate.
Added 12 mins ago
Counter Sales Representative, Plumbing and Heating Products, Oakville
Independent Mechanical Supply Inc.
Oakville, ON
…Representative. This role requires the flexibility to serve our diverse customer base across all product lines but a background in HVAC products is an asset. As part of our team, you'll…
Added 12 mins ago
NF
Trainee Customer Care Agent
Neilson Financial Services
Toronto, ON
- Full-time
We are seeking a Trainee Customer Care Agent who is enthusiastic about providing exceptional customer service and thrives in a target-driven environment. The ideal candidate should be an…
Added 13 mins ago
CT
Customer Service Representative - Entry Level
CSA Transportation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
CSA Transportation is looking for motivated and customer-focused individuals to join our growing team as Customer Service Representatives.
Added 13 mins ago
L
Sustainable Energy Advisor - GTA
Lightenco
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…sustainability goals through innovative solutions and exceptional customer…
Added 13 mins ago
KM
Services and Solutions Sales Executive - Konica Minolta Business Solutions
Konica Minolta Business Solutions U.S.A., Inc.
Burnaby, BC
- $62,800 to $90,276 CAD / year
- Full-time
…subject matter expert relative to the Solutions, and Professional Service strategies of the Konica Minolta Business Solutions - Direct division. The SSE is a dedicated pre-sales…
Added 13 mins ago
TG
Reception + Retail Associates
Tommy Gun's Original Barbershop
Abbotsford, BC
- Part-time
Starting at $19/hour | Full-Time & Part-Time Opportunities
Added 13 mins ago
KM
Services and Solutions Sales Executive - Konica Minolta Business Solutions
Konica Minolta Business Solutions U.S.A., Inc.
AB · Edmonton, AB
- Full-time
…subject matter expert relative to the Solutions, and Professional Service strategies of the Konica Minolta Business Solutions - Direct division. The SSE is a dedicated pre-sales…
Added 13 mins ago
AR
Technical Service Specialist (Paint)
Accu-staff Resource Systems Enterprises LTD
NS · Nova Scotia, Canada
- Full-time
The Technical Service Representative will coordinate coating product demonstrations, assist with new customer conversion installations in collaboration with our Service Representatives and…
Added 13 mins ago
I
Network Solutions Architect
ISM
Regina, SK
- Full-time
Leadership and Communication: Strong collaboration, mentoring, customer service, time-management, taking ownership and prioritization skills; ability to work independently and within teams.…

Fire & Flower Inc.

Retail Sales & Delivery Associate

Toronto, ON, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is responsible for engaging guests with knowledgeable, professional service in-store while also ensuring orders are delivered safely, accurately, and in a timely manner. Acting as a brand ambassador at every touchpoint, this role supports sales growth, product education, and promotional initiatives, while also contributing to overall store operations including merchandising, cleanliness standards, receiving, and inventory support.

What Makes Someone Successful in This Role?

You’re interested in learning and growing within the cannabis retail space
You’re adaptable and enjoy a mix of in-store and on-the-road work
You show up consistently and take ownership of your responsibilities
You care about delivering a great guest experience, wherever that happens

Competencies and Requirements

Valid Driver’s License - Full 'G' (ON) or Class 5 (BC, AB, SK, MB)
Clean Driver’s Abstract and Clear Criminal Background Check
Personal insured vehicle with valid insurance coverage permitting delivery (business use). Proof of insurance is required during onboarding.
Smartphone with data plan (and comfort using apps/technology)
Strong guest service mindset with excellent communication skills
Reliable, self-motivated, and team-oriented with a positive attitude
Strong attention to detail, organization, and basic math skills
High level of integrity and ability to work independently and as part of a team

Essential Duties and Responsibilities

Deliver exceptional guest service by greeting guests, providing product guidance, and building strong relationships
Support sales through recommendations, promotions, and a strong understanding of products and accessories
Maintain high product knowledge to ensure accurate, compliant guest education
Assist with merchandising, store setup, and maintaining a clean, organized retail environment
Process transactions accurately while following all inventory and operational procedures
Work closely with store leadership and team members to support overall store success and guest experience
Safely complete deliveries, including order handling, loading, transportation, and on-time delivery to guests
Follow assigned routes, schedules, and all delivery procedures in accordance with training and regulatory requirements
Communicate clearly with guests and dispatch, escalating issues or concerns as needed
Maintain professionalism, a safe driving record, and full compliance with company and regulatory standards

Why you’ll love working here

Earn and retain 100% of tips during delivery shifts as part of delivering exceptional guest experiences
Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Provincial Cannabis Certification
3-year Drivers Abstract
Criminal Record Check
6 Months minimum delivery or logistics experience

#HP1017

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The associate provides exceptional guest service and product education within a retail environment while managing store operations. Additionally, they are responsible for the safe and timely delivery of orders to guests using their own vehicle.

Requirements

Candidates must possess a valid driver's license, a clean driving abstract, and a clear criminal background check. A minimum of 6 months of delivery or logistics experience and a provincial cannabis certification are required.

Skills

Guest service
Product education
Delivery operations
Inventory management
Merchandising
Communication
Attention to detail
Math skills
Time management
Route planning
Smartphone proficiency
Conflict resolution
Teamwork
Integrity
Safety compliance

Benefits

Tips retention
Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness discount

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Delivery
Logistics
Customer service
Inventory
Merchandising
Brand ambassador
Driver's license
Criminal background check
Provincial cannabis certification
Retail operations
Product knowledge
Sales
Route management
Safety standards

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