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Added 21 mins ago
FH
Executive Lounge Server (Fairmont Gold)
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
…dedicated to providing a consistently high-quality, personalized service designed to meet the needs and expectations of the business executive and leisure traveler. As a Server with…
Added 21 mins ago
AC
Grants & Administration Coordinator
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Abbotsford, BC
- Full-time
…rely heavily on Foundant's Community Suite software and great customer relationship skills to provide excellent support and service to our donors, charitable partners, and other…
Added 36 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Airdrie, AB
- Full-time
Commitment to providing exceptional customer service
Added 36 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Airdrie, AB
- Full-time
Commitment to providing exceptional customer service
Added 36 mins ago
SD
Regulated Pharmacy Technician, Hourly Part Time Day
Shoppers Drug Mart
Huntsville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 36 mins ago
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Added 51 mins ago
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F&B Greeter (Part Time)
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Added 51 mins ago
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Test Engineering Technologist
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Bolton, ON
- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
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Added 51 mins ago
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Software Validation Technologist
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- Full-time
…around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new…
Added 51 mins ago
L
Educator | Rideau Centre
lululemon
Ottawa, ON
- Full-time
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Added 51 mins ago
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Basin Glacial Waters Assistant Manager
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Added 51 mins ago
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Added 51 mins ago
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- Full-time
Clinic Coordinator / MOA / Medical Office Assistant / Office Administrator / Administrative Assistant / Customer Service Representative / Coordinator
Added 51 mins ago
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Buyer (Contract)
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- Full-time
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Added 51 mins ago
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Added 51 mins ago
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Seasonal Guest Experience Lead | Banff Avenue
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Banff, AB
- Full-time
…the unique needs of each guest. The Guest Experience Lead is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team…
Added 51 mins ago
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Financial Manager (CSM)
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Bolton, ON
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Added 51 mins ago
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Educator | Promenades St-Bruno | Temps-Partiel
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The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are…
Added 51 mins ago
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(CAN) Stock Unloader Associate
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- Part-time
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Added 51 mins ago
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Personal Shopper Part Time Day
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Provide great customer service by assisting with general questions, maintaining a positive environment
Added 1 hour ago
S
Operations Consultant - Full Time
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- $17 to $20 CAD / hour
- Full-time
Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
Added 1 hour ago
A
Third Key Holder Visual
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- Part-time
Overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.

Fire & Flower Inc.

Retail Sales & Delivery Associate

Duncan, BC, Canada

Apply About employer

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is responsible for engaging guests with knowledgeable, professional service in-store while also ensuring orders are delivered safely, accurately, and in a timely manner. Acting as a brand ambassador at every touchpoint, this role supports sales growth, product education, and promotional initiatives, while also contributing to overall store operations including merchandising, cleanliness standards, receiving, and inventory support.

What Makes Someone Successful in This Role?

You’re interested in learning and growing within the cannabis retail space
You’re adaptable and enjoy a mix of in-store and on-the-road work
You show up consistently and take ownership of your responsibilities
You care about delivering a great guest experience, wherever that happens

Competencies and Requirements

Valid Driver’s License - Full 'G' (ON) or Class 5 (BC, AB, SK, MB)
Clean Driver’s Abstract and Clear Criminal Background Check
Personal insured vehicle with valid insurance coverage permitting delivery (business use). Proof of insurance is required during onboarding.
Smartphone with data plan (and comfort using apps/technology)
Strong guest service mindset with excellent communication skills
Reliable, self-motivated, and team-oriented with a positive attitude
Strong attention to detail, organization, and basic math skills
High level of integrity and ability to work independently and as part of a team

Essential Duties and Responsibilities

Deliver exceptional guest service by greeting guests, providing product guidance, and building strong relationships
Support sales through recommendations, promotions, and a strong understanding of products and accessories
Maintain high product knowledge to ensure accurate, compliant guest education
Assist with merchandising, store setup, and maintaining a clean, organized retail environment
Process transactions accurately while following all inventory and operational procedures
Work closely with store leadership and team members to support overall store success and guest experience
Safely complete deliveries, including order handling, loading, transportation, and on-time delivery to guests
Follow assigned routes, schedules, and all delivery procedures in accordance with training and regulatory requirements
Communicate clearly with guests and dispatch, escalating issues or concerns as needed
Maintain professionalism, a safe driving record, and full compliance with company and regulatory standards

Why you’ll love working here

Earn and retain 100% of tips during delivery shifts as part of delivering exceptional guest experiences
Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Provincial Cannabis Certification
3-year Drivers Abstract
Criminal Record Check
6 Months minimum delivery or logistics experience

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The associate provides exceptional guest service in-store while managing product education and retail operations. Additionally, they are responsible for the safe, accurate, and timely delivery of orders to guests.

Requirements

Candidates must possess a valid driver's license, a clean driver's abstract, and a clear criminal background check. A personal insured vehicle and a smartphone with a data plan are also required for this role.

Skills

Guest service
Product education
Delivery operations
Inventory management
Merchandising
Communication
Time management
Attention to detail
Math skills
App usage
Conflict resolution
Sales support
Route navigation
Safety compliance

Benefits

Tips retention
Internal advancement opportunities
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis access
Goodlife fitness access

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Delivery
Logistics
Customer service
Inventory
Merchandising
Brand ambassador
Retail operations
Provincial Cannabis Certification
Driver's license
Smartphone
Sales growth
Product knowledge
Route management
Compliance

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