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Added 1 hour ago
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(CAN) Deli Associate
Walmart
Chilliwack, BC
- Part-time
Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by adhering to the basic…
Added 1 hour ago
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(CAN) Dairy Frozen Associate
Walmart
Chilliwack, BC
- Full-time
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
Added 2 hours ago
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Retail Sales Associates
Lovisa
Winnipeg, MB
- Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
Added 3 hours ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Chilliwack, BC
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 4 hours ago
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Retail Brand Experience Supervisor-MAYFAIR SHOPPING CENTRE
Bath & Body Works
Victoria, BC
- $23.25 CAD / hour
- Full-time
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 4 hours ago
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Retail Assistant Manager (Assistant Brand Experience Leader)-MAYFAIR SHOPPING CENTRE
Bath & Body Works
Victoria, BC
- $22.75 to $28.55 CAD / hour
- Full-time
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 4 hours ago
B&
Retail Brand Experience Supervisor-SHERWAY GARDENS
Bath & Body Works
Toronto, ON · Etobicoke, ON
- $22.95 CAD / hour
- Full-time
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 4 hours ago
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Sales Associate
Sunglass Hut
Ottawa, ON · Kanata, ON
- Full-time
Added 4 hours ago
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Sales Associate
Sunglass Hut
Halifax, NS
- Full-time
Added 4 hours ago
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Sales Associate
Sunglass Hut
Ottawa, ON · Kanata, ON
- Full-time
Added 4 hours ago
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Sales Associate
Sunglass Hut
Ottawa, ON
- Full-time
Added 4 hours ago
SH
Sales Associate
Sunglass Hut
Ottawa, ON · Kanata, ON
- Full-time
Added 5 hours ago
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Millwork Sales Specialist Full-Time - 7258 Lloydminster
The Home Depot
Lloydminster, SK
- Full-time
…Specialists drive sales to support department and store goals. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies &…
Added 5 hours ago
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Seasonal Sales Associate (Upper Canada Mall)
Knix
Newmarket, ON
- $19.7 CAD / hour
- Temporary
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 5 hours ago
Sales Associate
EssilorLuxottica Group
St. John's, NL · Saint Johns, NL
Added 5 hours ago
TH
Merchandising Execution Associate Part Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 6 hours ago
SD
Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Kingston, ON
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 6 hours ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Kingston, ON
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 6 hours ago
Sales Associate
EssilorLuxottica Group
Ottawa, ON
Added 7 hours ago
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Sales Associate
Canadian Forces Morale and Welfare Services (CFMWS)
Borden, ON
- Part-time
The Sales Associate responds to enquiries from customers providing them with information on merchandising and ensuring the store shelves are stocked, faced, and properly signed. You may…
Added 7 hours ago
CF
Sales Associate
Canadian Forces Morale and Welfare Services (CFMWS)
Moose Jaw, SK
- Part-time
The Sales Associate responds to enquiries from customers providing them with information on merchandising and ensuring the store shelves are stocked, faced, and properly signed. You may…
Added 7 hours ago
CF
Department Associate (4)
Canadian Forces Morale and Welfare Services (CFMWS)
Saint-Gabriel-de-Valcartier, QC · Valcartier
- Full-time
As a Department Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You assist…
Added 7 hours ago
CF
Department Associate
Canadian Forces Morale and Welfare Services (CFMWS)
Petawawa, ON
- Part-time
As a Department Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You assist…
Added 7 hours ago
CF
Sales Associate
Canadian Forces Morale and Welfare Services (CFMWS)
Petawawa, ON
- Part-time
The Sales Associate responds to enquiries from customers providing them with information on merchandising and ensuring the store shelves are stocked, faced, and properly signed. You may…
Added 7 hours ago
CF
Home and Electronics Sales Associate (4)
Canadian Forces Morale and Welfare Services (CFMWS)
Borden, ON
- Part-time
As a Home and Electronics Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your…

Fire & Flower Inc.

Retail Sales & Delivery Associate

Thorold, ON, Canada

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

About Us:

Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 20 + Canadian retail banners, with over 250+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is responsible for engaging guests with knowledgeable, professional service in-store while also ensuring orders are delivered safely, accurately, and in a timely manner. Acting as a brand ambassador at every touchpoint, this role supports sales growth, product education, and promotional initiatives, while also contributing to overall store operations including merchandising, cleanliness standards, receiving, and inventory support.

What Makes Someone Successful in This Role?

You’re interested in learning and growing within the cannabis retail space
You’re adaptable and enjoy a mix of in-store and on-the-road work
You show up consistently and take ownership of your responsibilities
You care about delivering a great guest experience, wherever that happens

Competencies and Requirements

Valid Driver’s License - Full 'G' (ON) or Class 5 (BC, AB, SK, MB)
Clean Driver’s Abstract and Clear Criminal Background Check
Personal insured vehicle with valid insurance coverage permitting delivery (business use). Proof of insurance is required during onboarding.
Smartphone with data plan (and comfort using apps/technology)
Strong guest service mindset with excellent communication skills
Reliable, self-motivated, and team-oriented with a positive attitude
Strong attention to detail, organization, and basic math skills
High level of integrity and ability to work independently and as part of a team

Essential Duties and Responsibilities

Deliver exceptional guest service by greeting guests, providing product guidance, and building strong relationships
Support sales through recommendations, promotions, and a strong understanding of products and accessories
Maintain high product knowledge to ensure accurate, compliant guest education
Assist with merchandising, store setup, and maintaining a clean, organized retail environment
Process transactions accurately while following all inventory and operational procedures
Work closely with store leadership and team members to support overall store success and guest experience
Safely complete deliveries, including order handling, loading, transportation, and on-time delivery to guests
Follow assigned routes, schedules, and all delivery procedures in accordance with training and regulatory requirements
Communicate clearly with guests and dispatch, escalating issues or concerns as needed
Maintain professionalism, a safe driving record, and full compliance with company and regulatory standards

Why you’ll love working here

Earn and retain 100% of tips during delivery shifts as part of delivering exceptional guest experiences
Opportunity to work with a best-in-class team
Internal advancement opportunities
Wellness program including access to mental health resources
Access to internal learning & development programs
Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training and Experience

Provincial Cannabis Certification
3-year Drivers Abstract
Criminal Record Check
6 Months minimum delivery or logistics experience

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

*This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *

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More about this job

Responsibilities

The associate provides exceptional guest service in-store while managing product education and store operations. They also perform safe, timely deliveries of cannabis products to guests according to company standards.

Requirements

Candidates must possess a valid driver's license, a clean driver's abstract, and a personal insured vehicle for delivery use. A provincial cannabis certification and at least 6 months of delivery or logistics experience are required.

Skills

Guest service
Product education
Delivery operations
Inventory management
Merchandising
Communication
Math skills
Attention to detail
Time management
Smartphone proficiency
Teamwork
Professionalism

Benefits

Tips
Wellness program
Mental health resources
Learning and development programs
Team member discount
Perkopolis
Goodlife fitness membership

Visa sponsorship

Not detected in the job text

Keywords

Cannabis retail
Delivery
Logistics
Guest experience
Inventory support
Merchandising
Driver's license
Provincial Cannabis Certification
Smartphone
Customer service
Retail operations
Brand ambassador
Product knowledge

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